Hotel Universal Murcia

A good experience overall, apart from a few details that could be improved, such as a thorough cleaning check. This gives a bad impression upon arrival because you think your room isn't clean. But aside from that, the stay was very comfortable and pleasant. The reception staff were excellent, very friendly and respectful. Thank you very much. Best regards

I am very disappointed, I DO NOT RECOMMEND THIS HOTEL AT ALL. From the moment we entered the hotel, we were hit by a very strong smell of tobacco throughout the entire hotel, and the room smelled especially strong and unpleasant. Despite having rooms available, they put us next to a traffic light that was blaring all night, and we didn't sleep at all since we told them we wanted to rest, and on top of that, we arrived late. The bed was incredibly uncomfortable and creaked constantly; you couldn't even move. The closets were full of dust and had a terrible smell. I am extremely disappointed. You're better off paying a little more and being comfortable; this place is a waste of money.

A normal hotel. Quiet (although sometimes noise was heard in the hallways). A hotel without too many demands for the price you pay. Recommended for those with a more refined palate.

Excellent service, attention and treatment, I totally recommend them.