Catalonia Conde de Floridablanca

Overall, it was good 👍 The environment, bedding, and cleanliness were all great. However, there was an incident that made me feel the hotel was judgmental, and I wasn't very satisfied: I booked the hotel through Trip.com and specifically noted that I was traveling alone and needed a king-size bed. But when I checked in, they gave me a dark room with two single beds. I went to the front desk to ask for a king-size bed, and the hotel staff actually told me that there were no king-size rooms available that day, and that I might have to pay extra to switch? Of course, I didn't agree. I told them that I had stated my request on the platform when I booked in advance. If they couldn't switch it, I would contact the platform. The front desk called the manager, and it was resolved in 15 minutes. Later, I contacted Trip.com customer service to ask if they had passed on my special request to the hotel, and Trip.com confirmed they had. Also, the price for a king-size bed and a twin room was the same when I booked, and I had specifically requested a king-size bed. So, I urge everyone to bravely express their reasonable needs when traveling!

The location is very good, across the river from the cathedral, very clean, quiet, and rich in the morning

The hotel is great, very close to the historic center, the Segura River and the Puente de los Peligros. The service at reception was great. They recommended places to visit in Murcia. The hotel was very clean and the room was perfect. And Murcia, a beautiful and clean city. Hotel and city totally recommended.

It's still a bit far to walk from the train station to the hotel, or maybe it's a bit far to walk to the hotel with your luggage at night. However, the security at night is still good.

The room was very clean, and the bathroom was huge. Just like the photos. It shows that it has been renovated recently and with good taste. It is about 10 minutes from the center. They offered us a few glasses of cava upon arrival as a welcome, a detail that we appreciated. I would repeat again