BG Rei del Mediterrani

Me and my boyfriend came here for a week. We’re both quite young compared to the other guests (19) and the way we got treated wasn’t great. It was a lovely hotel, housekeeping staff were amazing. The rest of the staff were a bit hit and miss, some were rude and some were nice. It let down the experience for sure, especially the price we paid to celebrate our anniversary. The rooms were great, location was a nice 15 minute walk to the beach and a 40 minute drive to Palma. The food was absolutely amazing, although some of the waiters and waitresses looked a bit fed up taking drinks orders which wasn’t a nice experience. I’ve been to this hotel before with my mum and it was a totally different experience, staff were kind and helpful then… maybe because we were both so young? I’d definitely say to younger couples to look elsewhere but if you’re in your 30+ perfect place for you. I’d return back with hopes it was just the end of season tiredness but definitely staff need reminding how to give great service to all their guests regardless of any difference. We all work hard to afford our holidays.

This hotel exceeds other hotels I’ve been in especially the lovely staff in every department, the food was excellent the rooms very modern and extremely clean bar staff could not do enough for you/everyone!! Just a great place to. Enjoy and be surrounded by it all 👍 Definitely going to go back one day soon 😊

The hotel itself is really nice. It’s very clean and smells lovely. The rooms are small but are enough for what we needed, we don’t spent a lot of time in the room. Again very clean rooms and the maids work hard. Air con in room also good. We did have an issue the night we arrived where the electricity in our room didn’t work and kept blowing. I told reception and they got this sorted straight away. We were bed and breakfast and I have to say I am glad we were not all inclusive. Breakfast was ok. Lots of different foods. Just a shame the hot food wasn’t very warm, this let it down! We did have poolside food a few days and this was also ok. Pizzas, club sandwich etc… Poolside was nice with lots of beds and umbrellas but the pool needed a clean. The sides of the pool were green in parts and the floating bean bags also need a good clean. Good range of drinks at the poolside bar just a shame that service was quite slow and people were queuing far back at times. All in all the hotel was nice! A few faults but these may be down to personal choice. We were disappointed with the resort on the whole. Our first night we walked down to the main area ( in the town) and sat for a meal. The meal was nice just a shame it felt like you were eating on the side of the M62. A few nights we went to Alcúdia Old Town and this was lovely had some nice meals there. We also went to the marina and had a nice food and cocktails there too. I would definitely recommend leaving the area of the hotel and traveling further on an evening. Lots of litter on the streets surrounding the hotel. We did go to the beach just down the road. This was nice, water shallow, sunbeds €18 for X2 beds and an umbrella, range of water sports if that’s up your street! A lot of “lucky lucky” men patrolling the beach not leaving you alone and also people asking if you want a massage! Pretty annoying really. Local Spar shops right near the hotel which were also handy. All in all, hotel nice and clean but resort not for us.

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The rooms, the pool and the public venues were all clean and tidy. The dinner and breakfast buffet was excellent with a variaty of food and drinks. It was a pity that we could not order drinks without ordering food at the pool bar before a certain time

My 4th visit to this hotel, which says it all. Spotlessly clean with friendly helpful staff in all areas from Reception, Cleaning and Bar teams. Main bar and Cap Blau have a nice vibe and particularly love the lakeside location and furnishings in the latter. Beds are comfy and rooms are modern and well equipped with powerful showers, safe and lots of wardrobe space, plus world channels on TV - although no BBC1 (but ITV & Channel 4). Used the hotel bikes to cycle up to Alcudia and Puerta Pollenca as local roads have cycle lanes. As a solo traveller, I felt safe and comfortable at this hotel - which is in a quiet location next to a hospital, but only 500 yards or so from the beach. My only request would be to have tea and coffee making facility in the rooms for an early morning/late night cuppa.

The hotel is immaculately clean and well decorated. The dining room is nicely decorated with a range of seating and soft furnishings that make it both stylish and cosy. The food options where tasty and wide ranging. I visited in May so the evening temperature was too low for outside entertainment so it was located in the bar. It was very good and the bar was cosy and had a good atmosphere.

This is a great hotel. The staff are very friendly and most helpful. The location is superb. There is lots to do with a very full programme of events each day. There are some things that would have made this hotel truly 5 star and could be improved upon. For instance there were no complementary tea and coffee making facilities provided, they were an extra charge, as was the use of the safety deposit box in the room and the beach towels. Also no complementary water provided each day. These are small things, but make a difference to the experience of your stay. Our feeling was that we were being treated more as Clients than Guests and this could be better.

Lovely, spotlessly clean hotel with fabulous modern interior design. All inclusive for drinks is great as branded spirits included. My only negative comments : The standard pool view bedroom is compact ! The hot food was disappointing. Very repetitive and often lukewarm. On our first lunch we were served raw chicken so make sure it’s cooked through. The cold food / salad selection was fantastic though. If you are a veggie your hot options are limited too. Loved Cap Blau over the road next to the gym. Stunning location and in the hot summer months it would be glorious to sit and enjoy evening drinks there ( we were snuggled in the blankets provided ! ) Really good entertainment too. Michael Jackson tribute and violin player were fab !