Next to Oman Oil Petrol Pump, Souk Al Khuwair St, Muscat, Governorate of Muscat, 112, OmanView hotel details
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1 night
Guest Reviews of The Platinum Hotel
7.8/10
Good
179 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.9
Amenities7.3
Service7.4
Cleanliness7.5
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All reviews(179)
Positive reviews(157)
Reviews with photos/video(59)
Awesome stay(20)
Clean pool(15)
Great swimming pool(15)
Great value for money(15)
Convenient location(13)
Large rooms(9)
Easy to get around(7)
Close to airport(5)
Negative reviews(22)
Guest User
Sea View Queen Bed
Stayed in Apr 2026
Solo traveler
1 reviews
10/10
Outstanding
Posted on May 31, 2026
The reception staff provided excellent service and assisted guests checking in early. The housekeeping staff checked in daily regarding cleaning. The location is surrounded by restaurants. Overall, it's a very good and clean place to stay.
Guest User
Sea View Queen Bed
Stayed in Apr 2026
Couple
1 reviews
10/10
Outstanding
Posted on May 31, 2026
We indeed appreciate the hotel it's very accommodate it's worth to recommend
Guest User
Mountain View Queen Bed
Stayed in Feb 2026
Couple
11 reviews
7.5/10
Posted on Mar 10, 2026
I've actually been staying at this hotel for a week now. It's been good, but today the cleaning staff might have been tired, I'm not sure, but they didn't clean well. They rushed through it. My things in the bathroom were supposed to be neatly arranged, but some items were knocked over and scattered. I think they might need to practice making the bed properly. I'm not a picky person and I don't ask them to clean every day, but I think it should have been cleaner and more organized. And the woman at reception should smile more. 😂
Response from Property: We regret that your experience did not meet expectations and apologize for any inconvenience. Your comments have been noted, and we will use them to improve our services. We hope to have the chance to serve you better in the future.
Shanshuirensheng
City View Twin Bed
Stayed in Dec 2025
Traveling with friends
162 reviews
10/10
Outstanding
Posted on Feb 3, 2026
I stayed at this hotel for three nights. The location is excellent, with a large supermarket nearby for groceries and plenty of restaurants in the area. The room was clean and tidy, and the shower water pressure was great. The breakfast buffet was pretty good.
Original textTranslated by Google
6/7
Response from Property: Greetings from the Platinum Hotel, we are delighted to know that you have enjoyed your stay with us. We hope to welcome you again in the future.
Guest User
Sea View Twin Bed
Stayed in Dec 2025
Traveling with friends
15 reviews
10/10
Outstanding
Posted on Jan 23, 2026
The room is spacious, and the breakfast menu changes daily. The hotel's location is excellent, with free parking downstairs. Although the in-room facilities are a bit dated, it's super convenient for dining and shopping nearby. It's a peaceful spot right in the heart of the action.
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Kevin4026
Mountain View Twin Bed
Stayed in Nov 2025
Business traveler
6 reviews
9.0/10
Great
Posted on Dec 15, 2025
The hotel is decent, offering good value for money. It's suitable for short business trips, though the bed is a bit soft. Breakfast has a Middle Eastern/Indian subcontinent flavor. As pictured, there's a Turkish restaurant nearby, so you can find food you're used to.
Original textTranslated by Google
Response from Property: Dear Guest,Thank you for your review. We’re glad you found the hotel good value for money and suitable for business stays. We appreciate your comments regarding the bed and breakfast, and we’re happy you enjoyed the nearby dining options.We look forward to welcoming you again.Kind regards,Management Team
Guest User
Mountain View Twin Bed
Stayed in Apr 2026
Traveling with friends
1 reviews
10/10
Outstanding
Posted on May 5, 2026
All is good
Guest User
City View Executive Single
Stayed in Apr 2026
Solo traveler
1 reviews
10/10
Outstanding
Posted on May 19, 2026
Second time being there and it’s as usual a good quality value stay in the heart of Muscat. Staff are always there to help.
Guest User
City View Twin Bed
Stayed in Mar 2026
Family
1 reviews
6.5/10
Posted on Apr 29, 2026
We stayed for 2 days. 1st day AC was not good but they sorted out next day. Cleanliness was OK. We had taken breakfast as well - selection of items ok but not served hot. Coffee was not good at all. Overall I rate as 3.5 out of 5.
Guest User
Mountain View Executive Single
Stayed in Feb 2026
Family
1 reviews
4.5/10
Posted on Mar 25, 2026
We booked two rooms during the Eid ul Fitr holidays, but unfortunately our experience was below expectations. The room furniture was quite old and not well maintained. The bathroom condition was also poor—especially the bathtub, where the drainage was not working properly, causing water to accumulate while showering.
Additionally, there was no internet connectivity on the 6th floor, which was very inconvenient. Another concern was the absence of a lifeguard at the swimming pool, which raises safety issues.
Overall, the hotel needs significant improvement in maintenance and basic services.
Response from Property: Greetings from the Platinum Hotel, we regret that your experience did not meet expectations and apologize for any inconvenience. Your feedback has been noted, and we will use them to improve our services. We hope to have the chance to serve you better in the future.
Guest User
City View Twin Bed
Stayed in Feb 2026
Family
1 reviews
7.5/10
Posted on Mar 26, 2026
Good things:
Location
Quite hotel
Cheap
But:
Simple breakfast
No toothpaste/toothbrush, shaving kit
Response from Property: Greetings from the Platinum Hotel. Thank you for your feedback and we hope you enjoyed your stay with us.
Guest User
Sea View Queen Bed
Stayed in Nov 2025
Traveling with friends
1 reviews
10/10
Outstanding
Posted on Dec 20, 2025
Very good hotel🥰
Response from Property: Thank you for your kind feedback. We’re delighted you enjoyed your stay and appreciate your recognition of our team’s efforts. We look forward to welcoming you again soon.
Mike in Cairns
Sea View Twin Bed
Stayed in Feb 2026
Solo traveler
1 reviews
8.0/10
Very good
Posted on May 1, 2026
A few maintenance issues meant changing rooms.
Breakfast was plain and boring.
Awang Iskandar
City View Twin Bed
Stayed in Dec 2025
Traveling with friends
9 reviews
10/10
Outstanding
Posted on Feb 2, 2026
The location is good. The room is clean and big. The breakfast is good. The staff is helping.
aeschylus pcatugas
City View Executive Single
Stayed in Dec 2025
Solo traveler
1 reviews
8.0/10
Very good
Posted on Jan 13, 2026
The house keeping staff are good
The front desk officer is very well helpful
And the the staff from restaurant are very simple nice and well taking care of me while I'm stay diffinately I'll stay again in platinum hotel Al khuwair muscat great job 👍👍😁
Response from Property: Thank you for your kind feedback. We’re delighted you enjoyed your stay and appreciate your recognition of our team’s efforts. We look forward to welcoming you again soon.