SureStay by Best Western Muskogee

My room was dirty. The wash cloth had stains on it, and it was also dinghy. The toliet had dried pink stuff on the on it. The floor and shower were dirty. I asked to be moved to another room. I was moved to the room next door. The 2nd room also had stained and dinghy wash clothes. The bathroom floor and shower was dirty. The shower had dried soap in the shower. The floor was had hair and dust on it. The toliet had dried urine on the back of the toliet seat. The hallway was dirty and has not been vacuum. I decided to take the stair because the evelator took too long. The stairwell was trashy and extremely dirty. I will never stay at this hotel again. On a positive note, the staff was friendly and professional. Breakfast was good. The front desk clerk wa nice and professional.

Very comfortable room and bed. Check in staff was very helpful and friendly. Only negative was there was no breakfast as promised.

Truly have never had an experience remotely close to the stay I had here. Let’s just say I paid to stay at a hotel that should have never been open for business. Not a single thing that was listed online was available. No heated pool. No breakfast, no fridge, no housekeeping, no staff, No office center, no nothing at all. But you do get a manager that will be sure to tell you that he doesn’t have a fridge either. As well as a strong smell in the halls and elevator or cat pee. I don’t even have enough characters available to type the book sized experience I had while staying here. Only time in my life that I can say I needed a vacation after staying at a hotel. Mind blowing to say the least!

It was a clean quiet place but we were told it included free breakfast and indoor pool and the pool wasn’t filled or open and there was absolutely no breakfast at all

This property is shut down permanently. They are still accepting reservations and the business does not exist. We showed up after driving 12 hours and the parking lot had weeds grown over and the whole place was locked down. Absolutely ridiculous.

Hotel is permanently closed! It closed over 3 months ago!!! We were never notified of this, we showed up for our reservation only to find it closed and abandoned. This is unacceptable from anyone but ever more so from a large chain hotel company!!!

I never got to check in the property was closed had to find other accommodations in short notice on a holiday weekend.

Didn’t get to stay, called me less than an hour before stay and said a water main burst. Asked attendant if she had to call about any other cancellations, to which she responded no. So some how only my room was affected by “water damage”

too expensive for the value rooms just fine for overnight stay staff not overly friendly but not unfriendly strange thing they parked their cars under the entry cover so we had to park and walk back to the main entry very different no breakfast until after 7 am and not a real breakfast like you expect