Country Inn Premier Pacific Mall Road Mussoorie

Glasses were stinky  Far from Mall road Service :: it took 30 min and 3 calls for water and glasses  Its not 4 star .. maybe 2 star

This was one of the worst hotel experiences I have ever had. I had to change rooms multiple times before finally being given one that was barely acceptable. The hotel claimed to offer a dinner buffet, but instead served a very limited fixed menu, which was misleading. Breakfast options were extremely poor and completely tasteless. On top of that, the floors were dirty and poorly maintained, reflecting a serious lack of hygiene and management. I would not recommend this hotel to anyone.

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Dirty rooms Dirty bathroom Unwashed linens

The place is well Located . You the peace of Himalayas. The staff is very attentive . Love it!!!! Great experience.!!!!!

Keeping up with the brand name... Excellent service, rooms,food etc I mean whatever facility you expect on your leisure trip they give it to you. Good Job Guys

Extremely disappointing experience at Country Inn Premium Pacific. The hospitality was absolutely poor and the staff behavior/service was highly unprofessional. The room service was very slow and unsatisfactory throughout the stay. What shocked us the most was that the hotel charges ₹350 for key loss, which feels unreasonable considering the level of service they provide. On top of that, the restaurant hygiene was terrible — there were dead mosquitoes lying on the window panels, which completely ruined the dining experience. The worst part was the disturbance at night. The staff called rooms at around 3:00 AM asking whether guests were playing music or not, unnecessarily disturbing everyone’s sleep. Instead of managing issues properly, they chose to disturb guests in the middle of the night. Overall, a very bad experience. Poor hospitality, bad hygiene, rude management approach, and terrible guest handling. Definitely not recommended.

Very bad experience.staff were arrogant,room was not at all clean, location was not good. Not at all worth with such high prices. Cleanliness 00, ambience 00,hospitality 00. I will never recommend this hotel to anyone.

We were quite disappointed with our experience. On the first day of check-in, the room was not clean and did not meet expected standards. When we requested hand napkins, we were provided tissue paper instead, as proper napkins were unavailable. Additionally, the quality of the food was not satisfactory. Another inconvenience was the restriction on road access — we had to rely on an in-house car service every time we needed to go to or from the hotel, which made commuting difficult. Overall, the stay did not meet our expectations.