The room was incredibly dirty, and the photos online were completely misleading. The sheets felt unwashed, and there were grime marks everywhere.
There were no towels. When we asked the front desk for some, they actually told us the towels were still being washed and they had no clean ones for us.
There was no Wi-Fi in the room, which is also false advertising!
The most infuriating part was that we never requested a wake-up call, but a staff member woke us up at 6:30 AM the next day. It turned out they had knocked on the wrong room. When we went to complain to the front desk, they completely refused to take any responsibility. They said they had already apologized, calling it a small mistake made by a staff member, and questioned why we were asking for compensation. I was absolutely speechless and didn't even bother arguing with them further, it felt pointless.
Overall, it was just terrible! One-star review, one-star review, one-star review! If you want to stay near the airport, there are plenty of other hotels to choose from; definitely avoid this one! I'm so angry!!!
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