Higashi-Tsuruga-machi 49-3, Nagano City, Nagano Prefecture, 380-0811, JapanView hotel details
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Guest Reviews of Hotel Trend Nagano
8.0/10
Very good
40 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.0
Amenities7.8
Service8.2
Cleanliness7.9
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All reviews(40)
Positive reviews(30)
Reviews with photos/video(3)
Friendly host(6)
Negative reviews(10)
Guest User
Non-Smoking Single Room
Stayed in Jun 2026
Solo traveler
2 reviews
4.5/10
Posted on Jul 19, 2026
No ice machine, which is a definite con. The space between the bed and the counter was a bit too narrow. The young person at the front desk had a bad attitude and wasn't very helpful, but everyone else's service was good.
Original textTranslated by Google
Response from Property: Thank you for staying at Hotel Trend Nagano. We sincerely apologize that we were unable to meet your expectations during your stay. Simple ice is available in the lobby on the first floor, so please try it on your next visit. We value your feedback and all our staff will strive to improve so that you can have a more comfortable stay. Thank you very much for taking the time to submit your valuable feedback. Hotel Trend Nagano Front Desk
bmblglo
Non-Smoking Single Room
Stayed in Jun 2026
Solo traveler
53 reviews
9.5/10
Amazing
Posted on Jul 6, 2026
some rooms have constant noise from ventilation fans. traffic, neighboring air conditioners, and neighbouring conversations are also audible.
the non-smoking room smelled fine. the smoking room smelled like a broken vacuum (like the vacuum aerated particles from the floor).
the breakfast is a bento box, i don't recommend it. there's free tea, coffee, and water in the lobby & it's quality, i recommend it. there's a supermarket next to the gondo station ~800meters away. yanagimachi danchi bus stop is ~350meters away, the 51 bus goes to nagano station. nagano station is ~1.5km.
Response from Property: この度はホテルトレンド長野をご利用いただきまして、誠にありがとうございます。投稿いただきましたお客様の声を参考により良いホテル作りを目指し、改善の努力をしております。またのお越しをスタッフ一同心よりお待ち申し上げております。
Guest User
Smoking Double Room
Stayed in Mar 2026
Family
8 reviews
9.5/10
Amazing
Posted on Apr 19, 2026
Location is a bit far from the JR station. Good that there are plenty of option for convenience store. Most of all, the staff's are very friendly. We also love the coffee!
Response from Property: Thank you very much for staying at Hotel Trend Nagano.We appreciate your kind words about our staff. We look forward to welcoming you back again.
Guest User
Non-Smoking Single Room
Stayed in Jun 2026
Business traveler
1 reviews
4.5/10
Posted on Jul 27, 2026
Breakfast was a bento box.
Original textTranslated by Google
Response from Property: Thank you for staying at Hotel Trend Nagano. We appreciate you choosing our hotel from among the many hotels in the city. We value your feedback and will use it to improve our services so that you can have an even more comfortable stay. Thank you very much for taking the time to submit your valuable comments. Hotel Trend Nagano Front Desk
Sivanutt
Non-Smoking Single Room
Stayed in Oct 2024
Solo traveler
41 reviews
8.0/10
Very good
Posted on Nov 4, 2024
I went here and check-in a bit late this time (around 9pm) but their still have staff to support at front.
Hotel is around 20 mins walk from Nagano station
Response from Property: ご利用ありがとうございます。またのお越しを心よりお待ち申し上げます。
Guest User
Non-Smoking Double Room
Stayed in Sep 2025
Couple
7 reviews
9.0/10
Great
Posted on Oct 20, 2025
Very Good Place
So nice
Response from Property: Thank you very much for staying at Hotel Trend Nagano. We are delighted to receive such a positive review. We will continue to strive to create a hotel that caters to our guests' needs, no matter when you visit. Thank you for taking the time to post your review. We look forward to welcoming you back again.
Anonymous User
Non-Smoking Single Room
Stayed in Jan 2024
Solo traveler
89 reviews
10/10
Outstanding
Posted on Feb 11, 2024
The room was very nice - sufficiently large and with all necessary amenities (even a small fridge). The room was clean and in good condition. The staff was very kind and stored my luggage for free, as I arrived early in the morning. The hotel is conveniently located, yet in a rather quiet place. It's a walking distance from both Nagano station and Zenkoji temple (approximately 20-25 minutes), however, do note that the nearest bus stop is about 900 meters away, so if you got a lot of luggage and do not intend to get a taxi, that may be a bit far. They also have coin operated washing machines and dryers, in case you need them. Overall, a great option for most travelers, especially in terms of value for money.
Response from Property: Thank you very much for staying at Hotel Trend Nagano.We will take your feedback to heart and continue to strive to create a hotel that truly caters to our guests’ needs. Thank you for sharing your review.
Guest User
Non-Smoking Single Room
Stayed in Dec 2024
Solo traveler
6 reviews
6.5/10
Posted on Feb 12, 2025
the location of the hotel is not quite convenient
Response from Property: ご利用ありがとうございました。長野駅からは1.5km程ありますが駐車場は無料にて提供させて頂いていおります。ホテル周辺には飲食店、コンビニ、ドラックストアが近くにありますのでフロントに案内をお申し付けくださいませ。またのお越しを心よりお待ち申し上げます。
YLYF
Non-Smoking Single Room
Stayed in Nov 2024
Business traveler
8 reviews
8.5/10
Very good
Posted on Feb 18, 2025
Very clean and comfortable.
Original textTranslated by Google
Response from Property: Thank you very much for choosing Hotel Trend Nagano. We are delighted to receive your kind words of praise. Your review will encourage us to continue striving for improvement. Thank you for taking the time to write your review. We look forward to welcoming you back again.
Guest User
Non-Smoking Single Room
Stayed in Apr 2026
Business traveler
1 reviews
2.5/10
Posted on Jun 14, 2026
The walls are thin, and you can hear voices from the next room. Web conferences are not possible in this room.
Original textTranslated by Google
Response from Property: Thank you very much for staying at Hotel Trend Nagano. We sincerely apologize for any inconvenience caused by noise from the adjacent room during your stay. We will work to improve our Wi-Fi service to ensure your satisfaction. We will continue to use your feedback as encouragement to further improve our services. Thank you for posting your review. All of our staff look forward to welcoming you back again.
Guest User
Smoking Twin Room
Stayed in Apr 2026
Family
12 reviews
8.0/10
Very good
Posted on May 4, 2026
It's within walking distance of Zenkoji Temple, making it convenient for attending the morning service. From Nagano Station, it's best to walk from Gondo Station on the Nagano Electric Railway or take a bus from Shiyakusho-mae (City Hall) bus stop; it takes less than 10 minutes on foot. There is a free parking lot on the premises (be careful of cars sticking out), although the number of spaces is limited, and you can use it by registering your license plate number at check-in. Yukata (Japanese robes) and amenities other than towels are picked up by yourself in front of the reception desk, and the tea and coffee drink bar is also self-service. The rooms have automatic locks and card-operated facilities, but you open and close them with a key, and you leave the key at the front desk when you go out. There was a sign stating that receipts cannot be issued for payments made through the website.
Original textTranslated by Google
Response from Property: Thank you very much for making a reservation at Hotel Trend Nagano. Our hotel is a 25-minute walk from Nagano Station and about a 10-minute walk from Gondo Station, the nearest station. There is also a bus called Gururin-go that runs from Gondo Station, which is a convenient public transportation option to Nagano Station and Zenkoji Temple. We value your feedback and will continue to strive to improve our services. Thank you for your review. All of our staff look forward to welcoming you back again.
蔡美琴
Non-Smoking Single Room
Stayed in Mar 2026
Solo traveler
16 reviews
9.5/10
Amazing
Posted on Apr 21, 2026
There were signs of water seepage and adhesive failure on the wall and ceiling. The chair in the room was a small stool, which was uncomfortable to sit on. However, the reception staff were very kind and provided attentive and considerate service.
Original textTranslated by Google
Response from Property: Thank you so much for your kind review. We apologize that the building is a bit old and run-down. We sincerely look forward to your next visit.
Guest User
Non-Smoking Single Room
Stayed in Feb 2026
Solo traveler
12 reviews
5.5/10
Posted on Mar 16, 2026
As is common with chain stores, this is likely to be a point where opinions differ depending on the person. The electronic lock system was disabled, and the automatic lock required manual unlocking. When going out, luggage was left at the front desk. There was a notice stating that receipts would not be issued for payments made through the booking website.
Original textTranslated by Google
Response from Property: Thank you very much for staying at Hotel Trend Nagano. We will continue to strive to make our hotel even more comfortable and satisfying for our guests. Thank you for posting your review. We hope you will visit our hotel again if you have the opportunity. All of our staff look forward to welcoming you back.
maaaiiii
Non-Smoking Double Room
Stayed in Nov 2025
Family
27 reviews
10/10
Outstanding
Posted on Dec 31, 2025
It's an older, well-established hotel. It's perfectly fine if you're just looking for a place to sleep.
It's about a 1300 yen taxi ride from Nagano Station.
Original textTranslated by Google
Response from Property: Thank you very much for staying at Hotel Trend Nagano. We hope you were able to relax during your stay. We will continue to strive to create a hotel that is attentive to the needs of our guests, no matter when you visit. Thank you for taking the time to post a review. All of our staff look forward to welcoming you back again.
swyk
Non-Smoking Twin Room
Stayed in Feb 2026
Traveling with friends
3 reviews
8.0/10
Very good
Posted on Apr 25, 2026
I was able to relax and enjoy myself (⌒ ͜ ⌒)
Original textTranslated by Google
Response from Property: Thank you very much for staying at our hotel. We are delighted to hear that you were able to relax and enjoy your stay. We hope you will consider staying with us again when you visit Nagano. Thank you for your review. All of our staff look forward to welcoming you back.