13-10 Shinchimachi, Nagasaki City, Nagasaki Prefecture, 850-0842, JapanView hotel details
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Guest Reviews of Hotel JAL City Nagasaki
9.1/10
Great
166 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.1
Amenities9.0
Service8.9
Cleanliness9.3
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All reviews(166)
Positive reviews(163)
Reviews with photos/video(42)
Convenient location(33)
Awesome amenities(23)
Delicious breakfast(14)
Easy to get around(14)
Convenient parking(9)
Many amenities(7)
Tasty coffee(7)
Close to airport(6)
Negative reviews(3)
Traveler_Kai
Nagasaki Plus Compact Double Room Non-Smoking
Stayed in Apr 2026
Couple
5 reviews
10/10
Outstanding
Posted on May 29, 2026
The hotel is clean and fascinating, quite near to Chinatown. The views from the top floor is amazing, and Nagasaki has so much to offer - food, night views and more.
Response from Property: Thank you very much for staying at our hotel.We are truly honored to hear that you were satisfied with the cleanliness and comfort of your room.We are especially pleased to hear that our location was convenient for you, whether it was for accessing Nagasaki Station or dining in the Shianbashi area.We will continue to strive to improve our services so that you can enjoy a comfortable stay in the future.We sincerely look forward to welcoming you again.Accommodations Department, Yamamoto
byti.co
Nagasaki Plus Standard Twin Room Non-Smoking
Stayed in Apr 2026
Traveling with friends
11 reviews
9.5/10
Amazing
Posted on May 17, 2026
Simple, small 3 star hotel. But location is great! Popular food around, near an arcade so it's easy to walk about. The best thing however, was the service. Always greeted by very smiley staff. 3 star hotel but the service felt 5 stars. Will return again for short stays.
Guest User
Nagasaki Plus Moderate Twin Room Non-Smoking
Stayed in May 2026
Family
13 reviews
10/10
Outstanding
Posted on Jun 13, 2026
Right next to Chinatown and close to everything. Can walk to Megane bridge. Parking is very reasonable and can go back and forth. Makes it easy to check in and come back after seeing night lights that is famous in Nagasaki!
Response from Property: この度は当ホテルにご宿泊いただき、温かいコメントをお寄せいただき誠にありがとうございます。中華街すぐ隣という立地について「どこへ行くにも便利」とのお言葉を頂戴し、観光やお食事を快適にお楽しみいただけたようで大変うれしく存じます。眼鏡橋までの散策も含め、長崎らしい街歩きを満喫していただけたご様子が伝わり、スタッフ一同励みになります。また、駐車場の料金や出し入れ自由の点をご評価いただきありがとうございます。夜景観賞のあとも気軽にお戻りいただけたとのこと、旅の時間を心地よくお過ごしいただけたようで何よりでございます。今後もより快適にお過ごしいただけるホテルを目指し、サービス向上に努めてまいります。また長崎へお越しの際には、ぜひ当ホテルをご利用くださいませ。スタッフ一同、心よりお待ちしております。宿泊課 山本
NeedCoffeeNow
Nagasaki Plus Compact Double Room Non-Smoking
Stayed in Nov 2025
Couple
92 reviews
8.5/10
Very good
Posted on Dec 29, 2025
Hotel is located near Chinatown and the rooms are actually quite spacious for two.
DWCC
Nagasaki Plus Compact Twin Room Non-smoking
Stayed in Feb 2026
Couple
8 reviews
10/10
Outstanding
Posted on Mar 20, 2026
Located is near to China town and Hamanomachi Arcade. This hotel has its private parking and coats 1200 yens. Strongly recommend this hotel.
Response from Property: Thank you very much for choosing our hotel and for taking the time to share your feedback.We are delighted to hear that you enjoyed our convenient location near Chinatown and Hamanomachi Arcade.We are also glad that our private parking was helpful during your stay.Your kind recommendation means a great deal to us.We look forward to welcoming you again on your next visit to Nagasaki.Accommodation section Yamamoto
Guest User
Nagasaki Plus Standard Twin Room Non-Smoking
Stayed in Jun 2025
Couple
11 reviews
8.0/10
Very good
Posted on Jul 25, 2025
The hotel's location is convenient. For your daily parking needs, I have uploaded a map to help you find the parking area easily. Please note that vehicles with 7 seats need to park in a lot that is a bit farther from the hotel.
N5X
Nagasaki Plus Queen Room Non-Smoking
Stayed in Apr 2025
Couple
43 reviews
9.0/10
Great
Posted on May 9, 2025
Hotel is conveniently located near Chinatown. Food options are aplenty nearby. On site parking is available and value for money compared to nearby alternatives.
Paradelle
Nagasaki Plus Standard Twin Room Non-Smoking
Stayed in Sep 2025
Couple
4 reviews
8.5/10
Very good
Posted on Nov 27, 2025
Spacious and clean place for a stay in Nagasaki. Conveniently located within minutes from the electric tramway, making it easy to explore Nagasaki.
Wong Sau Jun
Nagasaki Plus Queen Room Non-Smoking
Stayed in Nov 2025
Traveling with friends
49 reviews
10/10
Outstanding
Posted on Jan 12, 2026
Walking distance to busy shopping area. Very good area. Room are good too
sandy719
Nagasaki Plus Standard Twin Room Non-Smoking
Stayed in Jul 2025
Family
2 reviews
10/10
Outstanding
Posted on Aug 22, 2025
The room facilities are brand new. Each floor has an ice maker, and a microwave is conveniently available on the ground floor. It's located near a FamilyMart and a 7-Eleven, and just a 5-minute walk from the tram station. There's even an eggplant ramen shop nearby. Overall, I was extremely satisfied with my stay here.
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Guest User
Nagasaki Plus Standard Twin Room Non-Smoking
Stayed in Jul 2025
Traveling with friends
5 reviews
9.5/10
Amazing
Posted on Sep 18, 2025
Super convenient for the location since it’s right next to the China town and there’s plenty of choices of other type of food as well. The room was quiet and the facilities worked fine. Would recommend it!
Guest User
Nagasaki Plus Compact Twin Room Non-smoking
Stayed in Jun 2025
Family
9 reviews
10/10
Outstanding
Posted on Aug 26, 2025
Overall, it was pretty good, and the location is excellent. The only minor issue was the room size.
Original textTranslated by Google
Guest User
Nagasaki Plus Standard Twin Room Non-Smoking
Stayed in Jun 2025
Traveling with friends
1 reviews
9.5/10
Amazing
Posted on Aug 22, 2025
Excellent location, just steps away from Chinatown. The breakfast spread was also pretty good.
Original textTranslated by Google
Jyyl
Nagasaki Plus Compact Twin Room Non-smoking
Stayed in Sep 2024
Family
4 reviews
9.5/10
Amazing
Posted on Oct 18, 2024
Clean, comfortable beds and located nearby Chinatown. Room was a bit small so do take note if you have big luggages. There was a small table with 2 chairs in the room which took up a bit of space. I checked in rather late and the staff manning the reception looked overworked and tired, hence he didn't come across as really welcoming and friendly. When I checked out the next morning, it was him as well but he looked better. Breakfast was quite ok with a lot of variety. A near drive to Dejima wharf. Recommended for couples or solo travelers.
Iverson
Nagasaki Plus Single Room Non-Smoking
Stayed in Mar 2025
Business traveler
85 reviews
10/10
Outstanding
Posted on Jun 10, 2025
Great value for money, and the quality is fantastic, especially for Japan.