Royal Hotel Reviews

Do not book this place. Stay away! The whole place smells like smoke. Wifi is only available on the first floor. The place is old, which is ok, but badly in need of refurbishment. Our room was extremely hot - it was a hot, humid day in Nagasaki, and our air conditioner barely worked. I went down to the front desk and told the person on duty the room was hot and the air conditioner was barely functioning. He came up and waved his arms in the area adjacent to the air conditioner. I told him this was not acceptable and asked if he had another room. He opened a door to another room, and it smelled like a smoking area must (we are non-smokers) at a train station. I said "smoking room," and shook my head, and he understood and walked out. I said via Google translate, "Please give us a refund, and we will find another place to stay." He refused. I asked via Google if he at least had a fan, and he gave us the Itty bitty fan pictured. The woman who served us a very spartan breakfast was very cordial - food either Texas toast or rolls, egg with ketchup, cabbage salad. yogurt, 2 small sausages, with drink options of apple juice, water, tea, coffee, or milk. In the hall near my room, there was carpet covering an almost volleyball sized hole in the floor. I tripped on this in my sandals, and my wife showed me the hole - you could push down with your foot and there was nothing there. I took a picture, not sure if you can see this. Under normal circumstances, I would protest the charges on my credit card. I'm not sure how to do this on Trip.com. I won't say this is the worst Hotel in the world, but it might be the worst in Japan

This is an old hotel located a liitle up slope and few blocks away from the train station. The television in the room even has a dyscryptor on it. The decoration in the hotel is unique with old style fashion. I would say I've got a good experience of living in such historical hotel.

Enjoyed the breakfast. The hotel is a bit on the older side but the staff was friendly.

It's been too long. I booked it because it was cheap. It's close to the station, but the rest was not that great.

I was satisfied with both the price and the service. I will definitely use your service again!

Even if you don't speak the language very well, you can still communicate!

Very cheap, and the overall environment is very retro.

This hotel is cost-effective and the location is okay. It takes about 5 minutes to walk to the station. It is uphill to walk to the hotel. It is a bit tiring to push the big box. It is hygienic. Although it is a small hotel, it is very hygienic. The breakfast is okay and you can eat enough. , the waiter is very serious and the service is good. Worth recommending

A very old hotel. The front desk staff has a very good sense of service. It felt a little distressing to see the old lady busy during breakfast.

The hotel is located on a hillside about 8 minutes away from the train station. Be careful as the map will give you wrong directions. The hotel facilities are very old. Breakfast is 500 yen, but the portion is a small set meal. You can go out for street food. This hotel really has a nostalgic atmosphere.

A fairly old business hotel. The overall cleaning was good, and the semi-double bed was comfortable, but I was disappointed to find a single hair on the bath towel in the bathroom. I also had a breakfast set, but it was like an old-fashioned coffee shop breakfast, and I wasn't satisfied because I wanted to eat breakfast, so it would have been nice if they had given me a choice of rice or bread. I'll think about my next stay.

Hotel very well located, clean room, friendly staff but there was no wifi in the room.

バイク旅行で利用。安い部屋で予約していたのですが、ご厚意で桜島が見えるベランダ付きの部屋をあてがって貰いました！食事は周りにお店がないのと、宿泊者にキャンペーン割引があったので、イタリアンと焼肉のビュッフェを利用しました。酒飲みなので、市街地に出ると結構な金額になるのですが、ホテル内で完結してしかもリーズナブルな料金だったので大満足でした。1人だったので、桜島ビューの窓の真ん前に席を用意して頂きポコポコ噴煙が出る桜島を見ながらの食事はとても良かったです。ホテルの作りは、タイのパタヤにかつてあったモンティエンホテルパタヤの作り(特にベランダ)が似ていて、かつての定宿だったそのホテルを思い出し感極まりましたよ！また利用したいホテルです。

夜と朝と人が違ったがどちらのスタッフさんも感じは良くなかった。接客業だが笑顔が全くなかった。 部屋などは古いが綺麗にされていて古き良きホテルなのにもったいない。 お風呂の温度調節が難しかった。ちょうど良い温度にしていてもトイレの水を流したりすると急に熱くなったりしてびっくりした。