Hotel Keihan Nagoya Reviews

Response from Property: Thank you for staying with us. Originally, the customers are use it after checking the facility thoroughly;however, we are ashamed that our staff did not confirm enough and did not consider you. Recognizing once again that the guest room is a "space for relaxation", we will strive to strengthen the guidance and check of the cleaning staff so that they can have a comfortable time in the future. We are so sorry for the inconvenience. We will share this grateful point with our staff, return to the basics again.Sincerely,Hotel Keihan Nagoya

Response from Property: Thank you very much for staying at Hotel Keihan Nagoya. We would also like to express our sincere gratitude for taking the time to rate our hotel. We are honored to have received such high praise. We remain committed to striving for continuous improvement in our services. We hope you will choose to stay with us again should your travels bring you back to Nagoya. Our entire staff looks forward to welcoming you again.The Staff at Hotel Keihan Nagoya

Response from Property: Thank you so much for staying at Hotel Keihan Nagoya. We sincerely appreciate you taking the time to write a review. We are honored to receive such high praise. We will continue to strive to improve our service quality. If you ever visit Nagoya again, we cordially invite you to stay at Hotel Keihan Nagoya once more. All our staff look forward to your next visit. Hotel Keihan Nagoya Team

Response from Property: Thank you for your review. We are delighted to hear that you were pleased with our location.We sincerely apologize for falling short of your expectations regarding our on-site gym and short-term parking facilities. While expanding our facilities presents certain challenges in the short term, we value your feedback and will treat it as an important point for consideration as we strive to improve our services.Regarding our parking facilities, please note that once you have checked in (from 3:00 PM onwards), you are free to enter and exit with your vehicle as often as you like. We hope you will take advantage of this convenience for your sightseeing or shopping trips during your next visit.Our entire staff looks forward to welcoming you back.Hotel Keihan Nagoya

Response from Property: Thank you so much for staying at our hotel. We also appreciate taking the time to share your feedback. We are delighted to know that our hotel's location was helpful for watching the Asian Games basketball games. We are also pleased that the view from your room window met your expectations. On the other hand, we sincerely apologize for any inconvenience or discomfort you experienced during your stay. Regarding the street noise issue, we will consider measures such as soundproofing at night and providing quieter rooms as areas for future improvement. We also understand that the hotel signage was not prominent enough, making it difficult for you to find the hotel. We will strive to improve the signage so that first-time guests can find us more easily. Furthermore, we sincerely apologize for any unpleasant experience caused by the front desk staff's inadequate service attitude, language skills, and communication techniques. We will work hard to improve the service level of all our staff. We have evaluated all services and currently rate them as "average." We will strive to improve so that you will be truly satisfied on your next stay and sincerely say, "I'm so glad I chose this hotel." If you have the opportunity to visit again in the future, we sincerely invite you to stay at our hotel again. Nagoya Keihan Hotel

Response from Property: Thank you very much for staying at Hotel Keihan Nagoya. We would also like to express our sincere gratitude for taking the time to review our hotel.We apologize for the inconvenience caused by the air conditioning. We will contact our maintenance team to inspect the condensate drainage system.We remain committed to continuously improving the quality of our services. We hope you will choose our hotel again should your travels bring you back to Nagoya. Our entire staff looks forward to welcoming you again. The Hotel Keihan Nagoya Team.

Response from Property: Thank you so much for choosing to stay at Hotel Nagoya Keihan. We appreciate your positive feedback on the hotel's convenient location and breakfast. However, we sincerely apologize for any inconvenience caused by the room's size. We are committed to creating a comfortable space where our guests can truly relax and unwind. We also offer a "Superior Twin," which is more spacious than the Hollywood Twin. If you have the opportunity to visit again, we hope you will consider booking a Superior Twin. All our staff will continue to strive to improve and ensure you have a satisfying experience on your next stay. Sincerely, Hotel Nagoya Keihan

Response from Property: Thank you so much for staying at Hotel Nagoya Keihan. We sincerely appreciate taking the time to provide feedback. We are very grateful for your positive review of our convenient location. We are delighted to know you enjoyed your stay. We will continue to strive to improve our service quality. If you ever visit Nagoya again, we cordially invite you to stay at our hotel once more. All our staff look forward to your next visit. Hotel Nagoya Keihan

Response from Property: Thank you so much for staying at Hotel Keihan Nagoya. We especially appreciate the time you took to write a review. We are honored to receive such high praise. We will continue to strive to improve our service. We look forward to your next stay in Nagoya. All the staff at Hotel Keihan Nagoya look forward to your next visit.

Response from Property: Thank you so much for staying at Hotel Nagoya Keihan. We also sincerely appreciate taking the time out of your busy schedule to write a review. We are honored to receive your positive feedback and praise. We are delighted to know that you had a comfortable stay. Your encouragement will motivate us to continue striving to become an even better hotel. We sincerely welcome you to visit us again if you ever have the chance to stay in Nagoya. All the staff at Hotel Nagoya Keihan look forward to your next visit.

Response from Property: Thank you very much for staying at Hotel Keihan Nagoya. We are especially grateful that you took the time to provide us with your feedback. We are honored to receive such a high rating. We will continue to strive every day to improve our services. We hope you will choose to stay with us again when you visit Nagoya. All of our staff look forward to welcoming you back. Hotel Keihan Nagoya Staff

Response from Property: Thank you very much for staying at Hotel Keihan Nagoya.We are relieved to hear that you had a comfortable stay.We also appreciate your kind words.For those of us working in the hotel industry, receiving such words is a great honor.Your warm words are our greatest encouragement.We will continue to strive every day to provide even greater satisfaction to our guests, so as not to disappoint you with your kind words.All of our staff look forward to seeing you again.Finally, thank you for taking the time to post your review.Hotel Keihan Nagoya

Response from Property: この度はホテル京阪名古屋にご宿泊いただきまして誠に有難う御座います。 お忙しい中口コミにご協力いただきましたこと重ねてお礼申し上げます。 高い評価と、ご朝食に関してのお褒めの言葉をいただき光栄に存じます。 今後もお客様により快適にお過ごしいただけるよう、スタッフ一同精進して参ります。 また名古屋にお越しの際は当館をご利用いただけますと幸いです。 お客様のまたのご来館を心よりお待ちしております。 ホテル京阪名古屋スタッフ一同