3 Chome-2-1 Tsubogawa, Naha City, Okinawa Prefecture, 900-0025, JapanView hotel details
Check available rooms for your travel dates
We Price Match
1 night
Guest Reviews of Tokyu Stay Okinawa Naha
9.4/10
Amazing
1437 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.5
Amenities9.3
Service9.2
Cleanliness9.4
Filter by:
Sort by:
All reviews(1437)
Positive reviews(1426)
Reviews with photos/video(508)
Convenient for shopping(177)
Perfect for kids(86)
Has rooms for families(73)
Family activities available(62)
Tasty coffee(58)
Close to airport(54)
Nice bathtub(22)
Negative reviews(11)
Anonymous User
Residential Family Room For 3 Person
Stayed in Apr 2026
Traveling with friends
15 reviews
10/10
Outstanding
Posted on May 28, 2026
Don Quijote is right downstairs, and there's a supermarket next door, which is super convenient. The front desk provides kitchen essentials, from dishcloths to cookware and even kitchen paper. The room isn't huge, but there's at least enough space to open a suitcase.
Original textTranslated by Google
Response from Property: Thank you so much for staying at Tokyu Stay Okinawa Naha Hotel. We are delighted to know you enjoyed your stay. We are also pleased that the kitchenware rental service at the front desk was helpful. We appreciate your appreciation of our convenient location. Don Quijote, located in the same building as our hotel, offers a wide variety of daily necessities, groceries, and Okinawan souvenirs, which is a favorite among many of our guests. Furthermore, the building has a direct elevator, making shopping convenient even on rainy days. We will continue to strive to become an even better hotel and look forward to your next visit. All staff at Tokyu Stay Okinawa Naha Hotel
Daochupaodeqianyizhu
Residential Family Room For 3 Person
Stayed in Apr 2026
Traveling with friends
46 reviews
10/10
Outstanding
Posted on May 18, 2026
The room is spacious enough for three large suitcases and has a microwave. I really appreciated the free coffee machine at the hotel (though it's not 24/7). Plus, the Refa toiletries provided are excellent! They also offer complimentary facial cleansers, lotions, and toners for guests to take, and there's a washing machine in the room. It's also super convenient to walk to Kokusai Dori. I highly recommend this place and will definitely choose them again next time I'm in Okinawa!
Original textTranslated by Google
Response from Property: Thank you so much for choosing Hotel Tokyu Okinawa Naha from among so many hotels. We also appreciate you taking the time to share your feedback. We are delighted that you chose our hotel as your preferred place to stay. We are pleased that the microwave and washer/dryer in all guest rooms were very useful to you. We are also pleased to know that you are satisfied with the location of our hotel. To ensure our guests have a comfortable stay, we will continue to strive to improve our services and provide the unique and renowned hospitality of Hotel Tokyu Okinawa Naha. We will continue to work hard to create wonderful memories for you and look forward to your next visit. Thank you again for choosing our hotel from among so many hotels. Please take good care of yourself during this seasonal transition. All staff at Hotel Tokyu Okinawa Naha
Sa Sa Sandy
Residential Family Room For 3 Person
Stayed in Mar 2026
Traveling with friends
16 reviews
10/10
Outstanding
Posted on Apr 30, 2026
The location was good, very near to train station. About 3mins walk to Tsubogawa Station. 5 stops away from Naha airport.
Next to hotel is don quijote.
Hotel provides coffee, candies, free sake and snake sake from 3pm to 8pm.
6/7
Response from Property: Thank you very much for choosing Tokyu Stay Okinawa Naha from among the many hotels available. We also sincerely appreciate you taking the time to share your feedback.We are especially grateful that you took the time out of your busy schedule to provide us with your comments. We are delighted to hear that you enjoyed shopping at Don Quijote, located in the same building as our hotel. Don Quijote offers a wide variety of daily necessities, food products, and Okinawan souvenirs, and is a very popular facility among our guests.We will continue to strive to be an even better hotel, and we hope you will continue to patronize us. Sincerely, The Staff of Tokyu Stay Okinawa Naha
Woonkhien Chia
Residential Twin Room
Stayed in Feb 2026
Traveling with friends
4 reviews
10/10
Outstanding
Posted on Mar 20, 2026
Had trouble operating the washing machine. Front desk wasn’t able to help. Suggest they give clearer instructions on how to figure it out. Other than that the hotel was great. Very good location. Walking distance to the Kokusai Dori. Photos are views from the hotel room and the park across the canal.
Response from Property: Thank you very much for choosing Tokyu Stay Okinawa Naha from among the many hotels available. We also sincerely appreciate you taking the time to share your valuable feedback.We are delighted that you chose our hotel as your regular lodging.We were very pleased to read that you were satisfied with our location.To ensure that guests from afar can visit us with peace of mind, we will continue to strive to improve our services and provide the unique hospitality that Tokyu Stay Okinawa Naha is known for.We will continue to prioritize creating an environment where our guests can stay with peace of mind, and we will strive to improve our services every day, aiming to provide hospitality that allows all guests to fully enjoy their hotel stay.All of our staff look forward to seeing you again.Thank you again for choosing our hotel from among the many hotels available.As the seasons are changing, please take good care of yourself.Tokyu Stay Okinawa Naha Staff
Guest User
Residential Twin Room
Stayed in Feb 2026
Solo traveler
3 reviews
10/10
Outstanding
Posted on Mar 17, 2026
Best location, just few mins walk from one of the monorail stations, and 2nd floor of hotel is connected to a 2 tiers Dondondonki, along the way from monorail station to hotel there’s 7-11 and family mart!
Response from Property: Thank you very much for staying with us and for sharing your kind comments.We are delighted to hear that our location was convenient for your stay — just a few minutes’ walk from the monorail station, with easy access to Don Quijote from the 2nd floor of the hotel, as well as several convenience stores along the way.We are glad these facilities made your time in Okinawa more comfortable.Our team will continue working to provide an even better stay experience for all our guests.We truly appreciate your feedback and look forward to welcoming you again on your next visit to Okinawa.
Guest User
Residential Twin Room
Stayed in Jan 2026
Couple
2 reviews
9.5/10
Amazing
Posted on Mar 1, 2026
First time at this hotel and stayed for 3 nights!
The hotel is strategically located, 10-15 mins walk to the popular Kokusai Dori street, right above Mega Don Quijote that holds a wide variety of products and is open till 3am daily, a <5min walk to Tsubogawa station and a <15min ride to Naha airport.
The hotel also provides free access to coffee and alcohol at selected timings, and the room comes with a microwave, a washer/dryer and sufficient space for luggages.
Response from Property: Thank you very much for choosing to stay at Tokyu Stay Okinawa Naha.We are also deeply grateful to you for taking the time to share your kind review.We hope you enjoyed a comfortable stay with us.We sincerely hope your time at our hotel helped ease the fatigue of your travels, even if just a little.We are delighted to hear that the microwave and washer/dryer provided in every room were useful to you.We will continue striving to create a comfortable space, aiming to remain a hotel that supports your travel style with the unique hospitality and service only Tokyu Stay Okinawa Naha can provide.We are very pleased that you appreciated our excellent location. Don Quijote, located in the same building as our hotel, offers a wide selection of daily necessities, groceries, and Okinawan souvenirs, and is utilized by many of our guests.We will continue striving to be an even better hotel, and we would be grateful for your continued patronage.All the staff at Tokyu Stay Okinawa Naha
Dingo126
Residential Family Room (Bunk Beds,2-6 persons)
Stayed in Jan 2026
Family
14 reviews
8.7/10
Very good
Posted on Feb 27, 2026
One bed per person, which made for a good night's sleep. The location is super convenient; a taxi to the airport costs around 1500 yen, and you can also take the tram. It's a 10-minute walk to Kokusai-dori, and there are delicious Okinawa soba restaurants, Western-style cafes, and an excellent yakiniku place nearby.
Original textTranslated by Google
Response from Property: Thank you so much for choosing Tokyu STAY Okinawa Naha and sharing your experience with us. We were delighted to learn that everyone in your group had their own bed and slept comfortably. We were also pleased with the hotel's convenient location – easily accessible by taxi to the airport, monorail, or on foot to Kokusai Street. We were also honored to have enjoyed the local cuisine at the nearby Okinawan noodle shops, Western-style cafes, and excellent yakiniku restaurants. We look forward to your next visit to Okinawa and hope you will choose to stay at our hotel again. We look forward to welcoming you with our attentive service.
5mmFamily
Residential Twin Room
Stayed in Jan 2026
Family
7 reviews
9.5/10
Amazing
Posted on Feb 23, 2026
We love this hotel for a family trip. Excellent location just next to the monorail station with 5mins walk. Can reach the Donki at 2/F until 3am. Breakfast is excellent!
Response from Property: Thank you very much for choosing Tokyu Stay Okinawa Naha from among the many hotels available. We would also like to thank you for taking the time to provide us with your feedback.Thank you very much for visiting Tokyu Stay Okinawa Naha with your family.We are very happy to hear that you were pleased with our location.We will continue to strive to provide the hospitality that Tokyu Stay Okinawa Naha is known for and further improve our service so that guests from far away can visit with peace of mind.We will continue to strive to create a comfortable space so that we can continue to be a hotel that caters to our customers' travel styles.Thank you again for choosing our hotel from among the many hotels available.Please take good care of yourself as we are in the midst of the change of seasons.All the staff at Tokyu Stay Okinawa Naha
Guest User
Residential Twin Room
Stayed in Jan 2026
Other
20 reviews
10/10
Outstanding
Posted on Mar 8, 2026
Pros: The hotel is conveniently located just a 5-minute walk from Tsubogawa Station, which is four monorail stops from the airport. It's in the same building as a Don Quijote supermarket, with a direct back entrance to the supermarket on the second floor, which is incredibly handy. The front desk lobby is very spacious, and they offer complimentary coffee and Okinawan specialty liquor. There's also a beautiful fountain outside the lobby.
Cons: The breakfast selection was very limited, and by the end, I found myself running out of things to eat.
Original textTranslated by Google
Response from Property: Thank you sincerely for your stay at Tokyu Stay Okinawa Naha. We are also deeply grateful for your kind review; all of us appreciate your attention. We are delighted that you recognized our hotel's excellent location. The Don Quijote shop in the same building sells daily necessities and food, as well as a wide variety of Okinawan specialties, which are very popular with travelers. We will continue to strive to create an even better accommodation experience, and we sincerely hope you will continue to patronize us in the future. Tokyu Stay Okinawa Naha All staff
Anonymous User
Residential Double Room
Stayed in Jan 2026
Couple
9 reviews
9.5/10
Amazing
Posted on Feb 26, 2026
1st time in Okinawa. Stay in this hotel was pleasant, room was big enough to open 2 big luggages. 2 convenience stores nearby and Donki connected to hotel which makes it convenient to grab food and late night shopping as it opens till 2am.
Response from Property: Thank you very much for staying at Tokyu Stay Okinawa Naha. We would like to express our sincere gratitude for taking the time to write a review. We are very pleased that you appreciated our convenient location. Don Quijote, located in the same building as our hotel, carries a wide variety of daily necessities, groceries, and Okinawan souvenirs, and is popular with many guests. Another attractive feature is that the building is directly connected to the elevator, allowing you to shop safely even on rainy days. While we still have room for improvement, we will use your feedback as encouragement and strive to provide an even more comfortable stay for you. We appreciate your continued patronage. All of our staff look forward to welcoming you again.
Allen2026
Residential Double Room
Stayed in Jan 2026
Couple
16 reviews
9.0/10
Great
Posted on Feb 20, 2026
The hotel is conveniently located close to both the bus terminal and Kokusai Street. It's quiet at night, and there's a direct connection from the 2nd floor to Don Quijote. The room has a washing machine and microwave, and there's free coffee in the lobby. Overall, a good experience.
Original textTranslated by Google
6/8
Response from Property: Thank you for choosing Tokyu Stay Okinawa Naha Hotel among so many hotels. We are also deeply grateful for your valuable feedback. Furthermore, we sincerely thank you for taking the time out of your busy schedule to share your thoughts. We are delighted to learn that you had a fulfilling and enjoyable stay. We will continue to strive to improve our service quality and provide you with an even better experience. We are honored by your positive feedback on the hotel's location. The Don Quijote store, also located in the same building, not only offers daily necessities and food but also a wide variety of Okinawan specialties, making it a favorite among many guests. In addition, it is easily accessible via the building's direct elevator, allowing for worry-free shopping even on rainy days, which is another of the hotel's charms. We will continue to refine our services to create an even better hotel experience, and we sincerely hope you will continue to patronize us. Sincerely, Tokyu Stay Okinawa Naha Staff: "Thank you for choosing our hotel among so many options. We kindly ask you to take good care of yourself during this seasonal transition. Sincerely, Tokyu Stay Okinawa Naha Staff"
Guest User
Residential Double Room
Stayed in Jan 2026
Family
3 reviews
6.5/10
Posted on Mar 1, 2026
We understand that prices are often higher during Chinese New Year, but we paid HK$2,408 per night including breakfast for two—about three to four times the lowest room rate—and stayed for three nights. At this price point, we expected better maintenance. The air conditioning and the bathroom ventilation both had a noticeable odor and clearly needed deep cleaning. Every day, black particles were blown from the air conditioner onto the bed (photo attached), which was quite unpleasant.
On the positive side, the location is excellent. It’s about a 15‑minute walk to Kokusai Dori, and Don Quijote is conveniently located on the second floor, so I could shop every evening. The hotel is also just a 5‑minute walk from Tsubogawa Station and only a short ride from Naha Airport.
The room itself is practical, with a microwave and an in‑room washer/dryer, which is a big plus. If the room rate had been more reasonable and the ventilation properly deep‑cleaned, I would have no hesitation recommending this hotel.
Response from Property: Thank you very much for staying at Tokyu Stay Okinawa Naha recently.We would also like to thank you for taking the time to provide us with your valuable feedback despite your busy schedule.However, we are extremely sorry for the inconvenience and discomfort caused during your stay due to inadequate cleaning. We would like to take this opportunity to offer our deepest apologies.In order to provide our guests with a comfortable space, we take cleaning measures with the utmost care and attention. However, we take the guest's complaint very seriously.We take this matter seriously, and our cleaning staff will immediately investigate the situation. We will work to prevent recurrence and restore trust. We appreciate your understanding and hope for your continued support.Thank you very much for taking the time to provide us with your valuable feedback despite your busy schedule.We would like to once again thank you for choosing our hotel from among the many options available.Please take good care of yourself as we enter the change of seasons.All the staff at Tokyu Stay Okinawa Naha
Guest User
Residential Double Room
Stayed in Dec 2025
Couple
36 reviews
10/10
Outstanding
Posted on Feb 2, 2026
Fantastic hotel! It's very close to Asahibashi Station and Kokusai-dori Street, with the monorail station right nearby. You can also access the duty-free shop downstairs directly from the hotel. The service is warm and attentive, and the rooms are clean and come with a washing machine. Highly recommend!
Original textTranslated by Google
Response from Property: Thank you for your stay at Tokyu Stay Okinawa Naha Hotel. We are also deeply grateful for your valuable feedback. We are delighted to know that you had a comfortable stay. The essential laundry service was highly praised – the hotel's washer and dryer not only saved you the trouble of packing upon your return but also lightened your luggage load. We are honored by your high praise of the hotel's location. The hotel is just a 5-minute walk from the Tsubogawa Monorail Station and approximately a 10-minute drive from Naha Airport. Moving forward, we will continue to listen to our guests, and all our staff will work together to improve our service quality. We sincerely look forward to your next visit to Naha. All our staff sincerely look forward to your next visit. Tokyu Stay Okinawa Naha
Anonymous User
Residential Twin Room
Stayed in Dec 2025
Couple
39 reviews
9.5/10
Amazing
Posted on Jan 23, 2026
Very convenient location to bus terminal. Very room accommodate with washer / dryer which is very thoughtful for long stays travellers.
Response from Property: Thank you very much for choosing Tokyu Stay Okinawa Naha. We also appreciate your review.We are very pleased to hear that you were very satisfied with your stay. Our staff is very encouraged that you have given high praise to our facilities, which are designed with long-term guests in mind, which is one of our hotel's distinctive features.We hope you will use our hotel again on your next trip.All staff at Tokyu Stay Okinawa Naha
Guest User
Residential Twin Room
Stayed in Dec 2025
Family
4 reviews
10/10
Outstanding
Posted on Mar 7, 2026
Facilities: Well-equipped.
Cleanliness: Spotless.
Location: Extremely convenient.
Service: The front desk staff were incredibly responsive to all requests and recommended an excellent restaurant with local specialties and great service.
Overall: Transportation and shopping are very convenient.
Original textTranslated by Google
Response from Property: Thank you so much for choosing Tokyu Hotel Okinawa Naha from among so many hotels. We also sincerely appreciate taking the time to share your feedback. We are delighted to receive your praise for our staff. We strive to improve our customer service every day to ensure our guests have the most comfortable stay possible, so your praise means a lot to us. We will continue to uphold the unique hospitality of Tokyu Hotel Okinawa Naha and continuously improve our services to ensure you have a wonderful stay. All of our staff will continue to work hard and look forward to welcoming you again with a smile. We look forward to your next visit from tropical Okinawa. Thank you again for choosing our hotel from among so many hotels. Please take care of yourself during this seasonal transition. Sincerely, Tokyu Hotel Okinawa Naha