Mercure Namur Hotel

I’ll start with the good. The rooms were large, comfortable, tastefully decorated and the views across the river through the huge windows were gorgeous. The beds I would say were probably the biggest most comfortable beds I’ve ever slept in. The bathroom was spacious and just really nice. The hotel location was perfect. Now for the not so good. The rooms were clean and the housekeeping was friendly and efficient but the rooms were a little dusty. Also the soundproofing was not the best. We heard a lot of noises from the casino and people using the stairs etc. It might just have been our particular room, perhaps. But a silent night it definitely was not. The spa area was fine. A little small but not bad. Lastly, the check in. There was no welcome on arrival. Not even eye contact. Quite cold and unwelcoming. And then the receptionist tried to take a payment for €169 for “city tax” ! Very strange. I think she was having problems using the system. Overall I enjoyed this hotel and I would go back for the beds and the view, but it has a few faults which could be corrected I think.

Location is great, just downhill off the Citadel of Namur, which is definitely a place worth to visit.  You can do free street parking just outside of the hotel from 17:00-09:00.  From 9:00 - 17:00 you can also do the free street parking but the max hours is 3hrs.  Overall a great experience to stay here.

Great hotel, especially if you’re thinking of visiting Namur! Breakfast was good, especially with river views!

We had an incredibly disappointing stay at Mercure Namur from 13 August to 15 August . Our experience was ruined by the inconsiderate behavior of neighboring French guests, who made excessive noise past midnight ( between 12:30 until 4:30 am….)Despite the constant loud music, shouting, and banging on the walls, and slamming the doors etc maybe they lost some money at Casino. I contacted the front desk , they made noises again after hotel security left. This made it impossible to get a decent night's sleep. We were awaken until 4.30 am . We expected a peaceful stay, but instead, we spent the night in frustration. I hope by bringing these matters to your attention, similar incidents can be prevented in the future ensuring better restful experience for all guests.

Amazing location. Good room view we have. Short walk to the city center. Or just relaxing with river view and great restaurant.