Vienna Hotel (Nanchang West Railway Station Guobo Metro Station)

Vienna Hotel (Nanchang West Railway Station Guobo Metro Station) Reviews

Vienna Hotel (Nanchang West Railway Station Guobo Metro Station)

Building 6, Greenland International Expo City, No. 1177 Jiulong Avenue, Honggutan District, Nanchang, Jiangxi, ChinaView hotel details
Vienna Hotel (Nanchang West Railway Station Guobo Metro Station)
Vienna Hotel (Nanchang West Railway Station Guobo Metro Station)Vienna Hotel (Nanchang West Railway Station Guobo Metro Station)Vienna Hotel (Nanchang West Railway Station Guobo Metro Station)
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Guest Reviews of Vienna Hotel (Nanchang West Railway Station Guobo Metro Station)

9.6/10
Excellent
2952 reviews
Verified reviews
Location9.6
Amenities9.6
Service9.7
Cleanliness9.6
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All reviews(2952)
Positive reviews(2930)
Reviews with photos/video(295)
Easy to get around(392)
Friendly front desk staff(326)
Convenient location(271)
Classy environment(246)
Large rooms(218)
Close to metro(205)
Delicious breakfast(117)
Perfect for business trips(62)
Negative reviews(22)
Guest User
Standard Double Room
Stayed in Mar 2026
Traveling with friends
1 reviews
10/10
Outstanding
Posted on Apr 6, 2026
The hotel's front desk service was excellent, very patient, and check-in was super quick. The room was clean, well-maintained, and fully equipped. There's an underground parking lot, which is very convenient and free. Plus, the subway station is right downstairs, making getting around a breeze. There are also plenty of restaurants nearby. I'd definitely stay at Vienna Hotel again if I get the chance.
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Response from Property: 我們希望除了在物超所值的硬件及軟件等方面來提高您的入 住體驗,還能通過每個小細節讓旅途中的您感受到回家的温暖喲~感 謝您的五分好評,期待與您再次相會~
Guest User
Deluxe Double Room
Stayed in Apr 2025
Business traveler
20 reviews
10/10
Outstanding
Posted on May 27, 2025
The staff was warmly and kindly. The room is good. We stayed in a busy time but they offer free breakfast.
Response from Property: 您真是我們最好的客人,很高興能給您留下這麼美好的印象, 讓您對我們酒店如此喜愛,我們也會再接再勵,更上一層樓!
kieet
Standard Double Room
Stayed in Apr 2024
Business traveler
23 reviews
8.5/10
Very good
Posted on Jun 9, 2024
It's so near from Nanchang exhibition center. It takes around 10 minutes by walk. Good place for the people who wants to visit exhibition
Response from Property: 謝謝親的大讚,下次來可以幫您換個大的房間,我們備好茶水期待 您再次光臨!
Guest User
Standard Double Room
Stayed in Apr 2024
Business traveler
18 reviews
8.0/10
Very good
Posted on May 26, 2024
Staff at reception almost spoke no English so difficult to communicate. Breakfast was good enough but not great. Room was big but I believe the whole hotel was smoking allowed anyway? I even saw people smoke in the lobby while there was mentioned "no smoking allowed"! Location was great as it was close to the Greenland expo hall but I don't think I'll stay here again.
Response from Property: 把美好的事物總希望您能駐足,喜歡一定要常來哦。
Guest User
Superior Room (2 Beds)
Stayed in Jan 2025
Family
10 reviews
5.5/10
Posted on Feb 9, 2025
When I lifted the quilt, I saw stains on the bed. It’s okay if the facilities are a little old, but they can’t be dirty. It was already 11:30 pm when we arrived at the hotel lobby. We were so tired and sleepy that we had to make do with that night. As a result, I woke up the next day with soreness all over my body and small bumps. This is the worst hotel I have ever stayed in. I never want to judge others maliciously, but it is true...
Original textTranslated by Google
Response from Property: Dear friends, thank you for your support and trust in Vienna. We regret that you did not have a pleasant experience during this stay. But what we can assure you is that before every guest checks in, we will clean the room and change the bed sheets. Each step has a standardized service process to ensure that the bed sheets are changed and disinfected for each guest. However, the bad experience we have brought you is indeed a mistake in our work. We would like to express our sincere apologies again! Thank you for taking the time to tell the hotel about your stay experience. We have already reported the issue you mentioned to the relevant departments and have thoroughly investigated the incident. The hotel management attaches great importance to it and has conducted a serious investigation and made relevant rectifications. Then we will do a three-level inspection, and if there are any problems we will deal with them as soon as possible. During your stay at the hotel, you can call the front desk at {0}, which is online 24 hours a day. We will continue to work hard to improve every detail, and we hope you will check our work again. We look forward to meeting you happily next time.
Guest User
Standard Double Room
Stayed in Apr 2024
Couple
1 reviews
10/10
Outstanding
Posted on May 7, 2024
The venue is just outside the window. The indoor lighting is very good, with soft warm lights adding a touch of warmth. The indoor hygiene is clean and tidy, with soft carpets, meeting industry standards.
Original textTranslated by Google
Response from Property: I am very happy to bring you a wonderful experience. Our encounter is wonderful, and I hope this wonderful experience will continue.
Bulema70
Superior Double Room
Stayed in Mar 2024
Solo traveler
8 reviews
10/10
Outstanding
Posted on Apr 13, 2024
In order to watch Zhang Jie's concert in Nanchang, I booked the Vienna Hotel, which is close to the Nanchang National Sports Center. I was surprised when I arrived at the hotel. The hotel receptionist was dressed up as a star for the concert. Knowing that I was coming to the concert, she also gave me a bag of souvenirs from the concert [strong]. Isn't that too good? You can't take it for free, the atmosphere is set [covering face] Let's talk about the hotel service. The receptionist at No. 08 was thoughtful and down-to-earth, and she felt like a spring breeze👍. She also enthusiastically introduced the surrounding food. When I checked out, I forgot that my things were in the room. I called the front desk and they took the initiative to add me on WeChat to help me send them back👍. The hotel's facilities are also relatively new, the room is clean and bright without odor, the room is large and the bedding is very comfortable, the transportation is indeed convenient, and the subway station is right in front of you. The various food downstairs is affordable and delicious, and it is a very satisfying stay experience.
Original textTranslated by Google
Response from Property: Thank you very much for your 5-point praise, which is also the greatest encouragement to us. We hope that our Vienna Hotel will be your first choice for your next trip. We look forward to serving you again and wish you a happy life.
Guest User
Standard Double Room
Stayed in Sep 2024
Business traveler
3 reviews
10/10
Outstanding
Posted on Oct 12, 2024
The hotel has a good location and convenient transportation. The restaurants nearby are also very good. The lady at the front desk is very friendly. Like
Original textTranslated by Google
Response from Property: Thank you for your five-point praise. We will try our best to do better and look forward to your next stay and bring you more surprises.
Guest User
Deluxe Room (2 Beds)
Stayed in Sep 2024
Family
7 reviews
5.0/10
Posted on Oct 5, 2024
To be honest, I was very dissatisfied with the business room that cost nearly 500 yuan a night. Except for the business area downstairs, which is worthy of recognition, the other experiences were very bad: first, the hotel front desk and the hotel room were separated by a building. The waiter called the front desk three times to bring disposable toothbrushes and slippers, and waited for an hour or two before coming back; secondly, I booked a two-night stay, but the next day they only cleaned the room for me and ran out of toilet paper. They didn't put it in for me, and they didn't put the disposable slippers. Did you give me free room for the next day? Are you not worthy of putting these? Because I came back late the next night, I thought there might be no one to deliver it to me, and it would take an hour, so I didn’t call; thirdly, there might be a restaurant or something downstairs in the room, and there was always a burning smell. The smell of burning wafted into the room; I have stayed in so many hotels, and this experience was the worst.
Original textTranslated by Google
Response from Property: Dear, I am very sorry that I have brought a regret to your perfect experience. As for the problem you mentioned, Xiaowei has an in-depth understanding of the price you proposed. The price is 500; during the National Day, the price will fluctuate according to market demand. At the same time, Hotels in Vienna at this price are committed to providing good services to guests; 2: The front desk and guest rooms are not in the same building. Since the hotel is a comprehensive property, the hotel lobby is set up separately on the side. You need to walk to the next building and take the elevator to enter the room. Xiaowei deeply apologizes for your dissatisfaction; 3: During the second day of your extended stay, you only did hygiene and did not replenish disposable items. Xiaowei deeply apologizes to you. The hotel rooms are very tight during the National Day holiday and the guest rooms are extra. I neglected this point in my rush to get a room. I have contacted the staff who cleaned your extended stay that day and punished them and made corresponding adjustments and corrections. Please rest assured that the hotel sincerely welcomes and values ​​every guest who stays. . When you checked in, we specially prepared gifts for you to express the hotel's sincerity. We are sorry that the paper towels were not replenished in time. There was a 24-hour customer service business card on the bedside table in the room. Scan the code to contact the 24-hour online customer service to handle it for you ~ National Day I apologize for any inconsideration due to my busy schedule; 4. Regarding the commercial area downstairs, there are many restaurants. During the National Day, not only the hotel has a large number of passengers, but also the restaurants receive a sharp increase in passenger traffic. It is inevitable that the amount of oil smoke generated will increase. It may be that the fume emissions from restaurants are not adequate. It is recommended that you close the windows and turn on the air conditioner to "natural wind mode" to circulate the air in the room and reduce the smell of fumes from outdoor restaurants. If you come here next time, I hope you can book this hotel again and give us a chance to apologize to you. If you need anything, please call the front desk and we will serve you as soon as possible. We look forward to your next visit!
Guest User
Standard Double Room
Stayed in Mar 2024
Traveling with friends
3 reviews
10/10
Outstanding
Posted on Apr 7, 2024
The environment is very good. The real subway entrance is less than 100 meters away. There are many convenience stores downstairs. You don't have to worry about eating and buying things. You can reach the subway entrance in one minute. It is very convenient to go anywhere. I stayed for four days and someone cleaned every day. It is very cost-effective. I will choose this hotel when I have the opportunity to come back in the future.
Original textTranslated by Google
Response from Property: A clean and tidy room will bring you a good mood. Not only will you be satisfied with your stay, we will also bring you more surprises. Let's meet next time.
Guest User
Superior Double Room
Stayed in Feb 2024
Business traveler
29 reviews
9.5/10
Amazing
Posted on Apr 4, 2024
The surrounding transportation is very convenient. There is a subway station downstairs. It is a good place to stay when you are on a business trip in Nanchang. It takes more than ten minutes to get to the West Station subway. It is also very convenient to eat around.
Original textTranslated by Google
Response from Property: The world is so big, and we met each other just like this. I am grateful to have you and wish you happiness!
Amuxiong
Deluxe Double Room
Stayed in Jan 2024
Business traveler
3 reviews
10/10
Outstanding
Posted on Feb 29, 2024
The room is clean and the place is quiet. There is a subway and the Expo Center right outside. There are many small convenience stores and small restaurants downstairs. The guest rooms are on the lower floors 3F~8F.
Original textTranslated by Google
Response from Property: Dear guest: Hello! Thank you for coming back! Ba Jin said, "Beautiful and warm things are deep in memory." Memory is warmth, warmth is memory. Despite the vicissitudes of life, the warmth in memory remains unchanged. I hope that Vienna Nanchang West Station Guobo Subway Station will be the eternal warmth in your memory! Welcome to come back often! Wish you: well!
Guest User
Deluxe Room (2 Beds)
Stayed in Apr 2024
Business traveler
2 reviews
10/10
Outstanding
Posted on May 15, 2024
Hygiene: Good environment Service: Good attitude
Original textTranslated by Google
Response from Property: Thank you for your five-point praise. We will work hard to do better and look forward to your next stay and bringing you more surprises.
Guest User
Standard Double Room
Stayed in Dec 2023
Traveling with friends
2 reviews
10/10
Outstanding
Posted on Jan 28, 2024
Very good hygiene, recommended for staying at the coser comic exhibition, must stay, really good, good
Original textTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your perfect review! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope that Nanchang West Station Guobo Subway Station Hotel will be the warmest and most unique one in your memory! Come back often, and I wish you well!
Guest User
Standard Double Room
Stayed in Dec 2023
Business traveler
6 reviews
10/10
Outstanding
Posted on Jan 22, 2024
The front desk is very welcoming, the room was upgraded, and breakfast was provided. There are many delicious food around, and the subway is also close, which is good.
Original textTranslated by Google
Response from Property: Dear guests: Hello! We are very glad that you chose to stay at Vienna Hotel Nanchang West Station Guobo Metro Station Branch. The hotel is located in a prosperous area, with the excitement and convenience of the city. The hotel's buffet breakfast is rich in variety and delicious, and there are take-out boxes! Home is a haven from the wind, a warm nest, and a corner that warms the body and mind. Home is where there is love. The hotel always hopes to use its thoughtfulness and warmth to become the home away from home in your heart. We look forward to your next return home!