Guest Reviews of GreenTree Eastern Hotel (Nanjing Jiangning Higher Education Mega Center)
9.5/10
Outstanding
1388 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.6
Amenities9.5
Service9.5
Cleanliness9.6
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All reviews(1388)
Positive reviews(1352)
Reviews with photos/video(216)
Classy environment(156)
Easy to get around(131)
Convenient location(107)
Friendly front desk staff(87)
Close to metro(79)
Delicious breakfast(60)
Perfect for business trips(33)
Awesome gym(12)
Negative reviews(36)
M525157****
Business 2-bed Room
Stayed in Sep 2025
Business traveler
16 review
9.5/10
Amazing
Posted on Oct 25, 2025
It was okay. They usually charge for late check-out, but the front desk staff was nice enough to give me an extra hour for free. The room was quite spacious and clean, but it wasn't soundproof. I could clearly hear the water boiling in the next room, even with a whole room and a wall between us.
Original textTranslated by Google
Response from Property: 尊敬的賓客:您好!非常感謝的入住!很遺憾沒有得到您的五星好評,我們將繼續努力!您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每一位賓客享有賓至如歸的入住感受,熱切期待您的再次光臨!歡迎您再回來體驗,祝生活愉快!
M421180****
Business 2-bed Room
Stayed in Sep 2025
Traveling with friends
4 review
10/10
Outstanding
Posted on Oct 26, 2025
The hotel service was excellent, the environment was nice, and transportation was very convenient.
Original textTranslated by Google
Response from Property: 尊敬的客人您好!非常感謝您對我們酒店給予如此全面且高度的評價。您的認可對我們而言意義重大,這是對我們長期以來堅持高品質服務和不斷努力創新的肯定。在房間方面,我們始終注重細節和品質,從床品的挑選到裝飾的搭配,都經過精心的考量,力求為客人營造一個舒適、温馨的居住環境。前台作為酒店的第一窗口,我們的工作人員經過專業培訓,以熱情、周到、高效的服務迎接每一位客人,為您的入住提供便捷和愉悦的體驗。我們深知,衹有不斷創新和提升,才能滿足客人日益多樣化的需求。因此,我們會持續優化酒店的設施和服務,為您帶來更多不一樣的精彩體驗。期待您再一次選擇我們酒店,祝您生活愉快,萬事順遂!
Anonymous User
Business Queen Room
Stayed in Sep 2025
Traveling with friends
5 review
10/10
Outstanding
Posted on Oct 8, 2025
The room was very clean and odor-free, with a separated wet and dry bathroom. It also featured smart home technology throughout. The view from the window was excellent and peaceful, with no noise.
The front desk service was also great; a robot even delivered my takeout to the room.
Original textTranslated by Google
Response from Property: 感謝您如此細緻地分享入住體驗,每一句認可都讓我們倍感温暖與動力!您提到的“地理位置優越”,是我們希望為出行的客人節省通行時間;前台團隊始終以熱情的態度迎接每一位客人,想讓大家初到就能感受到歸屬感;客房的“齊全設施與乾淨衞生”,是我們對居住品質的基本要求,而洗衣機、烘乾機的配置,更是想解決大家長途出行的洗衣顧慮;“豐富多樣的早餐”,則是希望用暖胃的食物開啟您的美好一天,這些我們用心打磨的細節,能被您一一感知並認可,真的特別開心。您的“推薦入住”,對我們而言是珍貴的肯定。未來我們會繼續保持這份熱心,期待能再次為您及更多的客人提供舒心的居住體驗,也祝您往後出行皆順,事事皆順心!
1899139****
Business Queen Room
Stayed in Sep 2025
Family
26 review
9.7/10
Amazing
Posted on Oct 7, 2025
The hotel is conveniently located with subway access. The room facilities are smart, allowing for voice control. The bedding is of excellent quality, comfortable, and very clean. The hotel breakfast is very rich, a blend of Chinese and Western options. The staff are enthusiastic and provide great service.
Original textTranslated by Google
Response from Property: 尊敬的客人您好!非常感謝您對我們酒店給予如此全面且高度的評價。您的認可對我們而言意義重大,這是對我們長期以來堅持高品質服務和不斷努力創新的肯定。在房間方面,我們始終注重細節和品質,從床品的挑選到裝飾的搭配,都經過精心的考量,力求為客人營造一個舒適、温馨的居住環境。前台作為酒店的第一窗口,我們的工作人員經過專業培訓,以熱情、周到、高效的服務迎接每一位客人,為您的入住提供便捷和愉悦的體驗。我們深知,衹有不斷創新和提升,才能滿足客人日益多樣化的需求。因此,我們會持續優化酒店的設施和服務,為您帶來更多不一樣的精彩體驗。期待您再一次選擇我們酒店,祝您生活愉快,萬事順遂!
M617836****
Business 2-bed Room
Stayed in Sep 2025
Traveling with friends
2 review
10/10
Outstanding
Posted on Oct 26, 2025
The hotel's location is excellent, very close to the subway, making travel convenient.
Original textTranslated by Google
Response from Property: 尊敬的顧客您好!非常感謝您的入住與讚賞!很高興能為您帶來一段美好的時光。您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱枕,致力讓每一位客人享有賓至如歸的入住感受,祝您生活愉快!
M220921****
Business 2-bed Room
Stayed in Sep 2025
Family
1 review
10/10
Outstanding
Posted on Oct 6, 2025
The Greentree Eastern Hotel (Jiangning University City Branch) offers great value for money. The front desk lady was very nice; when she found out my eldest son, who studies here, would be staying with us for the night, she even gave us an extra breakfast voucher. What surprised us even more was that the Greentree Eastern Hotel also has a laundry room with dryers, and a robot delivers food quickly to your door. When my wife needed a few more hangers, they were delivered immediately. The service is truly thoughtful, and we'll definitely stay here again next time! On a side note, I had previously booked a nearby guesthouse (Alice's Fairy Tale Apartment), which was the worst guesthouse I've ever seen. The exterior environment around the entrance felt very unsafe, and the service attitude was poor. As soon as I arrived at the apartment, I requested to check out and get a refund, but they refused! I'd rather lose 430 yuan for one night than stay there, so I decisively switched to the Greentree Eastern Hotel. The difference between the two is huge!
Original textTranslated by Google
Response from Property: 太感謝您如此細緻地分享入住體驗,每一句認可都讓我們倍感温暖與動力!前台團隊始終以熱情的態度迎接每一位客人,想讓大家初到就能感受到歸屬感;而洗衣機、烘乾機的配置,更是想解決大家長途出行的洗衣顧慮;”早餐”,則是希望用暖胃的食物開啟您的美好一天,這些我們用心打磨的細節,能被您一一感知並認可,真的特別開心。您的“推薦入住”,對我們而言是珍貴的肯定。未來我們會繼續保持這份熱心,期待能再次為您及更多的客人提供舒心的居住體驗,也祝您往後出行皆順,事事皆順心!
M259950****
Deluxe Double Room
Stayed in Sep 2025
Couple
6 review
10/10
Outstanding
Posted on Oct 5, 2025
The hotel environment is nice, and the front desk service is excellent. The hygiene is also very good, and it offers great value for money. Breakfast is decent, though there were a lot of people eating during the National Day holiday. Overall, it's pretty good and recommended.
Original textTranslated by Google
Response from Property: 1.感謝您的點評!酒店提供“用心服務”,我們正在用心發現可以給您提供服務的機會,為您休息提供更好環境!我們用心服務,酒店24小時有工作人員值班,專業保障所有賓客各項需求,所有工作人員恭候每位賓客的光臨,您的滿意就是我們的追求!期待您的再次光臨。
Xinningcian
Business Queen Room
Stayed in Aug 2025
Business traveler
4 review
10/10
Outstanding
Posted on Sep 21, 2025
The room was very comfortable and clean. I was here for an exam, and the room was quite smart. The front desk lady was also very helpful! Highly recommended.
Original textTranslated by Google
Response from Property: 很榮幸能為您的出遊帶來美好的時光。您真是好眼光呢~您的讚賞給予格林東方酒店夥伴們很大的鼓舞, 更是我們進步的動力, 我們會繼續保持熱忱, 致力讓每一位賓客享有賓至如歸的入住感受, 熱切期待您的再次光臨! 歡迎您再回來體驗, 祝萬事勝意!
M48102****
Deluxe Double Room
Stayed in Oct 2025
Business traveler
1 review
6.5/10
Posted on Nov 9, 2025
Hygiene: There were hairs found on the towels and under the duvet.
Original textTranslated by Google
Response from Property: 感謝您選擇格林東方酒店,我們很抱歉沒能給您留下一個滿意的入住體驗,看到您的評價我們很是抱歉,針對您提出的問題我們一定積極改進!下次您入住的時候有任何需要都可告訴我們哦,一定竭盡所能的,博君悦
M526912****
Business 2-bed Room
Stayed in Aug 2025
Other
3 review
10/10
Outstanding
Posted on Sep 15, 2025
The room was incredibly clean and tidy, and very bright thanks to the window.
Original textTranslated by Google
Response from Property: 很開心您對格林東方酒店如此的青睞和喜愛!前進的腳步永不停歇, 為了您的信賴,我們將更加堅持不懈,格林東方酒店永遠屹立在這,等候您的來臨!不見不散哦! 祝: 笑口常開^_^!
M504096****
Business 2-bed Room
Stayed in May 2025
Family
4 review
10/10
Outstanding
Posted on Jul 2, 2025
It was very clean and the environment was great, we loved it. We stayed as a family of three, and the two beds could be pushed together.
Original textTranslated by Google
Response from Property: 很榮幸能為您的出遊帶來美好的時光。您真是好眼光呢~您的讚賞給予格林東方酒店夥伴們很大的鼓舞, 更是我們進步的動力, 我們會繼續保持熱忱, 致力讓每一位賓客享有賓至如歸的入住感受, 熱切期待您的再次光臨! 歡迎您再回來體驗, 祝萬事勝意!
Gloria-111
Business 2-bed Room
Stayed in May 2025
Business traveler
12 review
10/10
Outstanding
Posted on Jun 8, 2025
The room was excellent.
Facilities: The facilities were all new and well-maintained. The laundry room was fully equipped, even with a dryer, and right next to the gym.
Cleanliness: The room was clean and tidy.
Environment: The hotel's location is super convenient, right next to a subway entrance, with a plaza and great food options nearby.
Service: Food deliveries are brought right to your room by a robot, which is a real lifesaver!
Original textTranslated by Google
Response from Property: 感謝您入住格林東方酒店並分享, 很高興酒店的每一個環節都得到您的認可, 通過您細緻入微的描述, 可以感受到這次旅程給您帶來的幸福感, 這是我們一直追求的方向,這也將成為我們繼續努力、不斷進取的動力, 期待下次為您服務!
Anonymous User
Business Queen Room
Stayed in Apr 2025
Business traveler
52 review
10/10
Outstanding
Posted on Jun 19, 2025
The staff were very friendly and the location was great, close to the subway station with a shopping mall nearby that has plenty of food options. The room was clean and tidy. Overall, it was a very good experience!
Original textTranslated by Google
Response from Property: 感謝您入住格林東方酒店並分享, 很高興酒店的每一個環節都得到您的認可, 通過您細緻入微的描述, 可以感受到這次旅程給您帶來的幸福感, 這是我們一直追求的方向,這也將成為我們繼續努力、不斷進取的動力, 期待下次為您服務!
Anonymous User
Business 2-bed Room
Stayed in Apr 2025
Business traveler
12 review
6.2/10
Posted on May 18, 2025
The room faced the street and was close to the light rail station, so the noise at night was quite noticeable. The room itself was small; right inside the door there was a tiny entryway with a washbasin. The twin beds were extremely cramped and small. The shower in the bathroom had no bathmat and was very slippery, plus there were small flies inside. There was only one power outlet on the headboard and no USB port, so I had to unplug the voice assistant to charge my phone. For this price, I'd rather stay at a Ji Hotel. I won't be coming back.
Original textTranslated by Google
Response from Property: 非常感謝您選擇入住格林東方酒店, 並抽出寶貴的時間與我們分享您的入住體驗。格林東方酒店沒能讓您滿意而歸 我們遺憾萬分,全體員工珍視您的每一句中肯的意見。祝您生活愉快, 身體健康, 酒店全體員工期待您的再次光臨。
M528248****
Business Queen Room
Stayed in Apr 2025
Other
1 review
9.7/10
Amazing
Posted on May 12, 2025
I really liked the decor, especially the bookshelf right as you walk in with plenty of books. The room's design was also great, and the front desk staff were very friendly. They even have a little robot that delivers food, and I slept really well. Thumbs up! The only minor flaw was some debris in the seams of the room's chair that wasn't cleaned properly. Overall, I'm quite satisfied; it was really good.
Original textTranslated by Google
Response from Property: 非常高興您選擇入住格林東方酒店, 看到您的評價小的頓時開心的快要起飛啦!格林東方酒店一直希望會用自己的貼心和暖心, 成為您心中的那個家外之家, 期盼您的下次回家!