Guest User
March 2, 2026
Facilities: A bit dated. As an established five-star hotel, there's room for improvement, especially in adapting to current trends. Adding shower stalls is a must; having only a bathtub is quite inconvenient.
Cleanliness: Generally satisfactory, but there's room for improvement in the details. The water stains on the nightstand, for instance, might be tough to clean due to age, but they still look unappealing.
Environment: The environment is quite good. It's in a city center location with convenient transportation. The lobby is grand and elegant, and the overall feel is very comfortable. The dining options are comprehensive and varied – the food was good. However, it would be better if guests were informed about their room's location upon check-in. Some rooms face away from the street, offering no city view, which can negatively impact the guest experience.
Service: It meets five-star hotel standards. There are greeters and bellhops at the entrance/exit, and the front desk service is warm and attentive. They helped with luggage, and there were even welcome gifts, showing a thoughtful touch. I'd definitely stay here again to experience the environment and service of the new building.
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