zhuying0818
January 21, 2026
I booked an Executive Twin Room through Ctrip. Upon arriving at the hotel on the afternoon of the 19th, the front desk was quite busy, but a staff member politely greeted me. After a short wait, I was checked in by front desk agent G J. I wanted a room with a view of Nanjing's streets and mentioned this to the staff. I also inquired about breakfast costs; at 168 per person, it felt a bit pricey. The staff member then kindly upgraded my breakfast for free and gave me a street-facing room, just as I'd hoped. After checking into my room on the 11th floor, I found it a bit noisy due to its location and proximity to the street. I immediately messaged the staff to see if I could change rooms, as I wasn't aware of any limitations on my booked room's floor. The staff member told me to wait in my room and promptly arrived with a new key card, taking me to a business room on the 27th floor, which was a complimentary upgrade. The new room was noticeably larger, almost double the size, and much quieter. After ensuring I was satisfied, we completed the check-in process. Overall, the hotel's service was excellent. Every staff member I encountered greeted me with a smile and even helped press the elevator buttons. Its proximity to shopping malls and the subway station makes getting around very convenient. Truly a reputable five-star hotel, highly recommended.
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