Celebrity City Hotel Nanjing Reviews

Response from Property: 感謝您選擇下榻南京城市名人酒店。感謝您的肯定及厚愛，我們將繼續努力，為您提供更加舒適、便捷、貼心的旅居環境，衷心期待與您再次相聚！

Response from Property: 尊敬的客人，您好！感謝您入住南京城市名人酒店並分享您的體驗。對於您反映的浴缸問題我們非常重視，目前已經納入整改計劃，並以此不斷完善相關維護與體驗細節，盡力提升每一位客人的入住舒適度。期待您有機會再次光臨，讓我們為您提供更好的服務與改進後的體驗。

Response from Property: 尊敬的賓客，您好！謝謝您的滿分點評，您的支持與鼓勵是我們前進的最大動力。城市名人酒店以不斷的為客人營造温馨舒適的居住環境而努力，以最高的性價比滿足不同賓客的要求。我們期待您的再次光臨！

Response from Property: Thank you for your perfect review! Your support and encouragement are our greatest motivation. City Celebrity Hotel strives to create a warm and comfortable living environment for our guests, offering the best value for money to meet the diverse needs of our guests. We look forward to your next visit!

Response from Property: Dear Valued Guest, Thank you for choosing to stay at Nanjing City Celebrity Hotel. After countless stays, the facilities and equipment inevitably show signs of age. We are actively maintaining and upgrading our facilities and equipment, and we will compensate for this shortcoming with excellent service to provide you with a more comfortable and pleasant stay. We look forward to your continued support as Celebrity Hotel continues to develop! Wishing you a pleasant stay!

Response from Property: Dear Guest, thank you for choosing Nanjing City Celebrity Hotel and sharing your stay experience. We are delighted that you appreciated the antique charm and classic cultural atmosphere of your room, and how the details brought you a pleasant experience. We also appreciate your positive feedback on our efficient service; check-in was completed within minutes, allowing you to quickly settle into a comfortable state of rest. We are also very grateful for the rich and varied breakfast, which featured delicious flavors and Nanjing specialties. We look forward to your next visit and will continue to welcome you with even better service.

Response from Property: Dear Guest, Thank you for your recognition and feedback on Nanjing City Celebrity Hotel. We are pleased to learn that you found the hotel to have a pleasant environment, convenient location, comfortable rooms, and unique views from your room. Your satisfaction is our motivation to continuously improve our service and experience. If you visit Nanjing again, we will be happy to provide you with even more attentive and comprehensive services. We look forward to your next visit.

Response from Property: Dear Guest, Thank you for your three-night stay and for sharing your experience. We are delighted that you enjoyed the view from your window and the hotel's swimming pool, and that the breakfast was a pleasant experience. We are also grateful for the warm hospitality of the front desk staff and the attentive service of the auntie on the 30th floor, which made you feel at ease. We look forward to welcoming you back to Nanjing City Celebrity Hotel and will continue to provide you with an even more comfortable and fulfilling stay.

Response from Property: Dear Guest, Thank you for choosing Nanjing City Celebrity Hotel during the summer and sharing your stay experience. We sincerely apologize for the inconvenience and discomfort you caused due to the issues you mentioned, such as inconvenient bedroom facilities, malfunctioning TV, towel placement and cleaning details, damp and cracked walls, the smell of smoke on non-smoking floors, insufficient supplies of toiletries, and inadequate cleaning of air conditioning vents. Your feedback has been forwarded to the hotel's housekeeping department for inspection and rectification. In the future, we will further improve the details of hotel facilities and ensure proper maintenance to provide guests with a better accommodation experience. We once again express our sincerest apologies for any inconvenience caused.

Response from Property: Thank you for taking the time to provide us with a wonderful review. The hotel is located near Gulou Square in Nanjing, just a 5-minute walk from Gulou Metro Station. Nearby attractions include Shanxi Road Shiziqiao Food Street and Zifeng Shopping Plaza, offering a full range of leisure and entertainment options. The hotel's mission is to prioritize guest satisfaction, and we are confident that our professional service will earn the approval of every guest. Thank you for your recommendation, and we look forward to your next stay!

Response from Property: Dear Guest, we sincerely apologize that your stay was not satisfactory. We have thoroughly reviewed and rectified the issues regarding front desk service, takeout arrangements, showerheads, and carpet cleanliness. We have also strengthened staff service training and implemented thorough room inspections. Thank you for your candid feedback. We will strive to improve and look forward to regaining your trust in the future.

Response from Property: Thank you for choosing to stay at Nanjing City Celebrity Hotel. We appreciate your recognition and patronage, and we will continue to strive to provide you with a more comfortable, convenient, and thoughtful travel experience. We sincerely look forward to seeing you again!

Response from Property: Dear Guest, Thank you for taking the time to provide us with your feedback. We are very sorry for the unpleasant experience you had. We have forwarded your feedback to the hotel's housekeeping department for inspection and rectification. In the future, we will further improve the details of the hotel facilities and ensure proper maintenance, so as to provide guests with a better accommodation experience. Once again, we sincerely apologize for any inconvenience caused.

Response from Property: 尊敬的客人，您好！感謝您選擇入住南京城市名人酒店並分享細緻的入住感受。對於您認可早餐品質，我們深感欣慰；同時，關於您提到的房間設施較舊以及淋浴需站在浴缸內、使用不夠便利的問題，我們對此深表歉意，並將持續關注相關體驗與服務細節的優化。很遺憾此次您未能體驗泳池，期待您下次蒞臨時，能夠感受到更加舒適完善的入住體驗。