Renaissance Nanjing Olympic Centre Hotel Guest Reviews
4.8/5
Excellent
797 review
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Verified reviews
Location4.8
Amenities4.8
Service4.7
Cleanliness4.8
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All reviews(797)
Positive reviews(782)
Reviews with photos/video(125)
Classy environment(74)
Convenient location(60)
Delicious breakfast(52)
Large rooms(45)
Easy to get around(36)
Friendly front desk staff(35)
Great swimming pool(8)
Close to metro(6)
Negative reviews(15)
Chi-Lun Wu
Garden View Room,2 Double
Stayed in Sep 2023
Travel with friends
172 review
4.7/5
Amazing
Posted on Sep 17, 2023
The location of this hotel is perfect for where I need to be. The Marriott Bonvoy hotel is always much better.
Response from Property: Dear Guest,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Renaissance Nanjing Olympic Centre Hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. We also recognize these are unusual times and we thank you for choosing to stay with us.Sincerely,Renaissance Nanjing Olympic Centre Hotel
Yinggelvyou
Club Room,1 King
Stayed in Aug 2024
Business travelers
14 review
5.0/5
Outstanding
Posted on Aug 4, 2024
Very Good
Guest User
Garden View Room,1 King
Stayed in Oct 2024
Family
26 review
5.0/5
Outstanding
Posted on Oct 25, 2024
I chose this hotel specifically for the concert. It's very convenient to cross the street. It's also owned by Marriott. The hotel facilities are very complete and it's very child-friendly. The breakfast is rich in variety and the noodles are delicious, haha. The lady and brother at the front desk are very nice. I will lock in this hotel for concerts in the future.
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irisleo
Club Room,2 Double
Stayed in Sep 2024
Couples
19 review
5.0/5
Outstanding
Posted on Oct 16, 2024
We stayed here to watch Jay Chou's concert. The hotel is in a great location. The Olympic Sports Center is across from the hotel. We can walk back and forth without long traffic evacuations. We can get meals at the nearby shopping malls. The subway is also convenient for going to Xinjiekou and other places the next day. The hotel rooms are well-equipped, parking is convenient, and the service is good. We were given a late check-out as requested. We didn't experience the executive floor treatment due to time constraints. We can only experience it next time we stay.
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6/7
Guest User
Club Room,2 Double
Stayed in Sep 2024
Travel with friends
10 review
5.0/5
Outstanding
Posted on Oct 2, 2024
The transportation of Renaissance Hotel is very convenient, and it is only a short walk from the Olympic Sports Center, which is very convenient! The room is clean and tidy, and the hotel service staff has an excellent attitude. I give 100 points for this stay experience!
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Fengchuixuerpiao
Garden View Room,2 Double
Stayed in Aug 2024
Other
7 review
4.5/5
Great
Posted on Aug 26, 2024
Booked this hotel for a concert, very close to the stadium, but the door is not on the main road, on the side, not very easy to find. The room is relatively clean and large, the service is average, no one at the door to help with luggage, maybe they were not there by chance. Fruits were given.
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Yaomiao
Garden View Room,1 King
Stayed in Aug 2024
Other
1 review
2.7/5
Posted on Aug 19, 2024
Very bad check-in experience. When I opened the door, I saw a puddle of water under the bathroom sink. There were a lot of hair and mop-like things on the floor. The hygiene of such a high-end hotel is worrying.
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Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Premier Room,1 King
Stayed in Aug 2024
Solo travelers
14 review
5.0/5
Outstanding
Posted on Aug 18, 2024
Because I was going to see a concert, I booked a hotel close to the Olympic Sports Center.
Facilities: convenient transportation, close to shopping centers, convenient for eating and shopping
Hygiene: The room is clean and tidy
Environment: quiet, no noise
Service: The front desk and the reception are very good. I brought a bicycle (preparing to check in Jiangxinzhou). When I checked in, the front desk guy helped me get it to the room. After checking out today, the guy outside the lobby helped me get the bicycle to the car. Thumbs up.
Gave a small gift,
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Guest User
Premier Room,1 King
Stayed in Aug 2024
Family
33 review
5.0/5
Outstanding
Posted on Sep 13, 2024
I booked this hotel to watch a concert. The Olympic Sports Center is across the street, just a few minutes' walk away. The hotel is very good, the rooms are spacious and bright, and the service is also good. I like the restaurant on the first floor. The atmosphere by the window is very good, the dishes are also diverse, and there are discounts for guests staying in the hotel, which is great!
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Response from Property: Yes, I like this location too. It seems that we have similar tastes. The time for the concert may be a bit rushed this time. Next time, we can have a meal in our outdoor garden when we have enough time. Every night, the chef will prepare barbecue on site. Under the romantic starry sky, with twinkling stars and lights, we can drink some wine and eat barbecue. I can't tell whether it's the wine or the scenery that makes me drunk. It's very romantic just to think about it~
Dage858
Garden View Room,1 King
Stayed in Aug 2024
Business travelers
19 review
2.0/5
Posted on Aug 17, 2024
The city of Nanjing always gives people a chaotic feeling. It is hard to say what is wrong. It is just not very clean. The roads are a mess. Cars are driving around and no one is seen giving way to pedestrians. The quality is low. It gives people a feeling of a crowded atmosphere. This time, Zhou Huajian happened to have a concert in the Olympic Sports Center, so we booked it here. I still approve of the overall style of this hotel. It does not have a sense of luxury, but it is not bad. Let me talk about the good things first. The girl who checked in was quite polite. It was originally arranged on the 5th floor. I asked for higher requirements and they tried their best to meet them. During the period, they took the initiative to ask me for information such as the license plate number. The feeling of being able to take the initiative to do things is considered good. After checking in, a large group happened to come to the lobby. There were all kinds of people. It was a mess. This has nothing to do with the hotel. It is a place where people gather, and there is nothing we can do. The room is average. The hardware is average. The rubber strips of the toilet have aged and fallen off. After all, it is a hotel that has been around for more than ten years. The so-called free mini bar drinks are just a few cans of ordinary cola and apple juice, which is a bit shabby. Next, let’s talk about the not-so-good experience of this trip. The main thing is the concierge at the door. We stopped at the hotel lobby at 17:00 on the first day. The door was not busy at that time. A concierge wearing glasses just stood at the door and stared at you. He didn't take the initiative to help with the luggage, nor did he say he would help open and close the door. He didn't even say welcome. He just stood there stiffly, which made people speechless. Then, when checking in, a **** man who looked like a lobby manager **** walked around the counter. He didn't even say hello to the guests. It felt like he was a big shot. It was ridiculous. Similarly, when checking out the next day, I saw him working with the same expression, full of anger... I don't know what happened. I was lucky. I checked out at 9:35 in the morning. The other male concierge at the door was still standing there, motionless. The two concierges I met in this hotel can be regarded as a perfect match. Maybe this is the unique style here? Concierges just stand there and don't move? When I checked out, the female receptionist asked me how my stay was and asked me to give a good review. The whole process was like reciting lines on an assembly line. I know these receptionists are just completing their tasks. It's no use talking to them. They just look confused. It's good enough that they didn't give a bad review... But then again, there are all kinds of service staff with different levels. It doesn't mean that all the service staff of this hotel are like this. This is a true and objective evaluation of this one night. If it weren't for the Olympic Sports Center next to it, I would never book here. The overall crowded atmosphere of Nanjing is also the unanimous opinion of many friends. Maybe it's caused by the fact that Nanjing is the spiritual capital of the country. Overall, the room price of around one thousand is not worth it for this hotel!
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kensity
Club Room,1 King
Stayed in Aug 2024
Family
3 review
5.0/5
Outstanding
Posted on Oct 13, 2024
Came to see Zhou Shen's concert, the hotel room can see the stadium, very close and convenient.
This is my first time staying at the Renaissance brand, I really like the decoration style, the room is very clean, the suite I booked is also very comfortable. It left me a very good impression. It was very late after the concert, and when I returned to the hotel lobby, I saw the staff guiding the guests after the show, and the service was also very good. I think I can also choose Renaissance in other cities in the future.
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Yin_🍊
Garden View Room,2 Double
Stayed in Aug 2024
Other
25 review
5.0/5
Outstanding
Posted on Aug 26, 2024
Booked this hotel for Zhou Shen's concert. It's very close and easy to find. It's convenient to return to the hotel as soon as possible after the concert. Although it's a bit old, the conditions are still great. The facilities don't feel old, and the air conditioner is not loud. I will choose this hotel again for future concerts.
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Guest User
Club Room,1 King
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 17, 2024
Check-in was quick, the room was big and clean, the front desk also gave the child a mascot calf, the service from the front desk to the executive courtesy to the breakfast was very good, the breakfast wontons were really well-deserved (because this wonton was changed from a certain An next door to the Renaissance), super delicious! I ate two bowls. And because we were watching a concert, the straight-line distance was very fragrant (p3). If I have to make a suggestion, it seems that there is no paper towel in the room, I was too lazy to ask anyway, I brought it myself, only the toilet had it. In short, everything is very good, next time I have a chance, I will still choose Huatai Renaissance.
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Huawumanxuele
Executive Suite
Stayed in Aug 2024
Family
13 review
5.0/5
Outstanding
Posted on Aug 12, 2024
It's pretty good. I'm a member of this hotel. When I go out, I often choose Renaissance in different cities. This time I came to hot Nanjing to watch Zhou Shen's concert. The hotel is very close to the Olympic Sports Center Stadium. The window of the suite I stayed in has the Olympic Sports Center view.
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Huqiao
Club Room,1 King
Stayed in Aug 2024
Other
4 review
5.0/5
Outstanding
Posted on Aug 19, 2024
The room was comfortable and clean, but our room was not facing the Olympic Sports Center. All the waiters were very enthusiastic, except for the chef who made the barbecue for dinner. We went there early and the barbecue had not started yet. We went over to ask if we could help grill the lamb chops and skewers first. The chef's words sounded very polite, but his tone of voice made people feel uncomfortable. He replied, "Okay, we will grill them one by one starting with the fish." The problem is that I don't want to eat fish, and I have to go to a concert later, so I can't wait for him to grill them in order. The most important thing is that there were not many people at that time, and there were not many tables in total. There was no one at the barbecue place. Is it troublesome to grill some meat first? I don't quite understand. There are also fewer fruits in the self-service buffet, which is also a bit worse.
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Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!