ParcVue Hotel Residence Nanjing

For a family trip, we got a free room upgrade. I was amazed by the room. It was super large and very clean. The bedding was great. The Serta mattress was very comfortable. Simple pots, dishes and chopsticks were all provided. The fitness equipment was from an international first-line brand. Mark was my first choice for subsequent stays in Nanjing. recommend

The interior of the hotel is extremely irrational, with everything at a ninety-degree angle like a razor blade. Be careful with your baby! (Our baby had 4 stitches on his head) We won’t verify with you the deposit when you check out ~ The processing speed is also surprisingly slow and pushed back and forth! ! !

I drove all the way from Shanghai to Nanning in a good mood and checked into the hotel at 8:15 pm. My first impression was not good. The parking lot is in B2. After entering the basement, I couldn’t find the entrance in B1. I called the hotel again and was told that it was in B2. , there is no sign on the entire road network, which is very unfriendly to guests who drive and park. Complaint 2, the most disappointing point is that I booked a river view suite. After entering the room, I found that it was not a river view room. The booking photos and review photos can prove that it was an island view room. I ran downstairs to the front desk and insisted that room 1912 was a river view room. I contacted the manager on duty, who didn't know much about the room conditions. He even asked the front desk, who said that all rooms above the 16th floor have river view rooms. Then the manager on duty told me that what you saw was Jiajiang, which was also a river. I'm really speechless. Can Ctrip manage your hotel customers and don't deceive consumers. Complaint 3. In the afternoon, I called the front desk to tell them that the swimming pool was open until 21:30. When I arrived at the hotel, I called the customer service of the swimming pool and was told that there were many people at 20:30 and it would close at 21:00. Very disappointing! Complaint 4: The temperature in the room is too high. The room temperature was 32 degrees just after entering the room. Doesn’t it cost money for energy consumption? Can't the panel setting be 26 degrees? Complaint 5: There is a lot of scale in the bathroom

A new hotel with relatively new facilities and relatively clean facilities. It is located at the entrance of Jiangxinzhou Line 10 and is relatively quiet. My family came here during the Chinese New Year and it was close to home, so I chose this restaurant. The hotel deposit was paid via WeChat when checking in. It was said that it would be refunded immediately after check-out, and the system would refund it in principle soon. However, it was not refunded after 24 hours. No one answered the phone at the front desk in the morning and afternoon. I wonder if it was due to the lack of manpower during the Chinese New Year. , and finally resolved it through Ctrip customer service. The experience is only about 4 stars, and it is still a little short of the 5 stars in all aspects.