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Location9.3
Amenities9.0
Service9.2
Cleanliness9.3
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Negative reviews(292)
Chengxizhangwanjiu
Deluxe City-view Suite
Stayed in Mar 2026
Business traveler
4 review
10/10
Outstanding
Posted on Apr 14, 2026
The hotel's location is excellent, making it incredibly convenient to get around, right in the bustling heart of Xinjiekou city center. The room was clean and well-maintained, with all the necessary amenities. There's a coffee shop right next to the lobby downstairs. Plus, free parking is available in the underground garage. Overall, I think it's a great choice.
Original textTranslated by Google
Response from Property: 尊敬的賓客,您好!感謝您入住南京新街口蘇寧諾富特酒店。作為法國雅高集團旗下的商務四星標準酒店,地處南京新街口商圈的中心,交通十分便利。我們致力於通過優質的服務為賓客創造美好的體驗。我們十分高興看到您滿意此次的入住。您的意見和建議是我們不斷前進和完善的動力,再次向您表示感謝。希望在不久的將來能有機會為您奉上更好的服務,祝您生活愉快!
Anonymous User
Standard Queen Sunlight Room
Stayed in Mar 2026
Other
7 review
10/10
Outstanding
Posted on Apr 12, 2026
The hotel's location is excellent, close to a shopping mall with plenty of dining options, so you can easily find food, drinks, and entertainment right outside. It's also very convenient for getting around, being near a subway station. The front desk staff, especially the lady, provided wonderful, thoughtful, and attentive service. My stay experience was perfect, five stars for the front desk service!
Original textTranslated by Google
Response from Property: 尊敬的賓客,您好!很感謝您入住南京新街口蘇寧諾富特酒店。作為法國雅高集團旗下的商務四星標準酒店,地處南京新街口商圈的中心,交通十分便利。我們致力於通過優質的服務為賓客創造美好的體驗。我們十分高興看到您滿意此次的入住。您的意見和建議是我們不斷前進和完善的動力,再次向您表示感謝。希望在不久的將來能有機會為您奉上更好的服務,祝您生活愉快!
Guest User
Superior City-view Queen Room
Stayed in Mar 2026
Traveling with friends
1 review
10/10
Outstanding
Posted on Apr 14, 2026
Great location with convenient transportation. The room assigned to me was spacious and comfortable. The front desk staff were very enthusiastic. I'll definitely choose this hotel again for my next stay. The surrounding area has excellent transport links, making it super convenient for getting around and shopping. Fantastic value for money, I'll pick this place again next time!
Original textTranslated by Google
Response from Property: 尊敬的賓客,您好!感謝您入住南京新街口蘇寧諾富特酒店。作為法國雅高集團旗下的商務四星標準酒店,地處南京新街口商圈的中心,交通十分便利。我們致力於通過優質的服務為賓客創造美好的體驗。我們十分高興看到您滿意此次的入住。您的意見和建議是我們不斷前進和完善的動力,再次向您表示感謝。希望在不久的將來能有機會為您奉上更好的服務,祝您生活愉快!
Shenjingxixi
Standard 2-bed Sunlight Room
Stayed in Mar 2026
Solo traveler
5 review
10/10
Outstanding
Posted on Apr 11, 2026
I practically always stay here when I visit Nanjing. The location is excellent, right in Xinjiekou, yet it's surprisingly quiet despite being in a bustling area. The room is spacious, clean, and hygienic. The service is incredibly warm and proactive; they even check in on your stay experience. I'll most likely choose to stay here again next time.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for choosing to stay at the Novotel Nanjing Xinjiekou Suning Hotel. As a four-star business hotel under the Accor Group, it is conveniently located in the heart of Nanjing's Xinjiekou business district. We are committed to creating a wonderful experience for our guests through excellent service. We are delighted to see that you enjoyed your stay. Your feedback and suggestions are the driving force behind our continuous improvement, and we thank you again. We hope to have the opportunity to provide you with even better service in the near future. We wish you a pleasant stay!
Guest User
Standard 2-bed Sunlight Room
Stayed in Mar 2026
Solo traveler
21 review
10/10
Outstanding
Posted on Apr 11, 2026
The hotel has a fantastic location, very close to the subway station, with lots of shopping malls and snack streets nearby. It's great for dining and shopping. The room was spacious, bright, comfortable, and clean. We had a really good stay. The underground parking has plenty of spaces, so parking was convenient.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for choosing to stay at the Novotel Nanjing Xinjiekou Suning Hotel. As a four-star business hotel under the Accor Group, it is conveniently located in the heart of Nanjing's Xinjiekou business district. We are committed to creating a wonderful experience for our guests through excellent service. We are delighted to see that you enjoyed your stay. Your feedback and suggestions are the driving force behind our continuous improvement, and we thank you again. We hope to have the opportunity to provide you with even better service in the near future. We wish you a pleasant stay!
Guest User
Standard 2-bed Sunlight Room
Stayed in Mar 2026
Business traveler
4 review
10/10
Outstanding
Posted on Apr 11, 2026
Great location, right in the heart of the city. The front desk staff were lovely and very kind, offering excellent service without being pushy. There's a coffee shop in the lobby, so the whole area smells wonderfully of coffee. They offer free underground parking, which is a great value. They even have robots deliver food when you order takeout! Although the rooms are a bit small, they are clean and tidy. Even though they face the street, there's hardly any noise. Overall, it's a good place and definitely worth choosing.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for choosing to stay at the Novotel Nanjing Xinjiekou Suning Hotel. As a four-star business hotel under the Accor Group, it is conveniently located in the heart of Nanjing's Xinjiekou business district. We are committed to creating a wonderful experience for our guests through excellent service. We are delighted to see that you enjoyed your stay. Your feedback and suggestions are the driving force behind our continuous improvement, and we thank you again. We hope to have the opportunity to provide you with even better service in the near future. We wish you a pleasant stay!
Guest User
Standard 2-bed Sunlight Room
Stayed in Mar 2026
Traveling with friends
1 review
10/10
Outstanding
Posted on Apr 10, 2026
Traveling to Nanjing, I chose a hotel in the city center which was very lively with lots of food options nearby. It's also super close to the subway, making transportation very convenient. The hotel staff were all incredibly warm and friendly, always greeting me with a smile. They even offered complimentary welcome drinks in the lobby, which was a thoughtful touch. My room was arranged in advance and was very clean and comfortable. Plus, I got a late check-out. It made for a perfect trip!
Original textTranslated by Google
Response from Property: 尊敬的賓客,您好!很感謝您入住南京新街口蘇寧諾富特酒店。作為法國雅高集團旗下的商務四星標準酒店,地處南京新街口商圈的中心,交通十分便利。我們致力於通過優質的服務為賓客創造美好的體驗。我們十分高興看到您滿意此次的入住。您的意見和建議是我們不斷前進和完善的動力,再次向您表示感謝。希望在不久的將來能有機會為您奉上更好的服務,祝您生活愉快!
Guest User
Standard 2-bed Sunlight Room
Stayed in Mar 2026
Couple
1 review
10/10
Outstanding
Posted on Apr 10, 2026
This hotel is located in Nanjing's Xinjiekou city center, a bustling old town area. The lobby offers welcome drinks, and the staff are very warm and attentive. I was given a room on a high floor with a fantastic view from the floor-to-ceiling windows. There's also an escape room on the third floor with very cute pets. The complimentary souvenir was a thoughtful touch. I'll definitely choose to stay here again on my next visit.
Original textTranslated by Google
Response from Property: 尊敬的賓客,您好!很感謝您入住南京新街口蘇寧諾富特酒店。作為法國雅高集團旗下的商務四星標準酒店,地處南京新街口商圈的中心,交通十分便利。我們致力於通過優質的服務為賓客創造美好的體驗。我們十分高興看到您滿意此次的入住。您的意見和建議是我們不斷前進和完善的動力,再次向您表示感謝。希望在不久的將來能有機會為您奉上更好的服務,祝您生活愉快!
Guest User
Standard 2-bed Sunlight Room
Stayed in Mar 2026
Traveling with friends
6 review
10/10
Outstanding
Posted on Apr 10, 2026
The hotel is super convenient, right in the city center and close to the high-speed rail station, with direct subway access to all lines. The staff are all very warm and attentive. They upgraded our room, which was spacious and comfortable. Any small issues were promptly followed up and resolved, which was great. We'll definitely be back.
Original textTranslated by Google
6/7
Response from Property: 尊敬的賓客,您好!很感謝您入住南京新街口蘇寧諾富特酒店。作為法國雅高集團旗下的商務四星標準酒店,地處南京新街口商圈的中心,交通十分便利。我們致力於通過優質的服務為賓客創造美好的體驗。我們十分高興看到您滿意此次的入住。您的意見和建議是我們不斷前進和完善的動力,再次向您表示感謝。希望在不久的將來能有機會為您奉上更好的服務,祝您生活愉快!
Guest User
Standard Queen Sunlight Room
Stayed in Mar 2026
Couple
1 review
10/10
Outstanding
Posted on Apr 13, 2026
I chose the Novotel brand hotel for my trip to Nanjing. It's in a great location right in the city center. The staff were warm and attentive, and my room was upgraded to a very spacious and comfortable one. The hotel has all the amenities you could need, and there are lots of great food options nearby, including Nanjing specialties like Osmanthus cake and duck blood and vermicelli soup. The plane tree-lined avenue tourist spots were also quite crowded. Overall, it was a very pleasant stay, and I'd recommend spending a few more days exploring.
Original textTranslated by Google
Response from Property: 尊敬的賓客,您好!感謝您入住南京新街口蘇寧諾富特酒店。作為法國雅高集團旗下的商務四星標準酒店,地處南京新街口商圈的中心,交通十分便利。我們致力於通過優質的服務為賓客創造美好的體驗。我們十分高興看到您滿意此次的入住。您的意見和建議是我們不斷前進和完善的動力,再次向您表示感謝。希望在不久的將來能有機會為您奉上更好的服務,祝您生活愉快!
Guest User
Standard 2-bed Sunlight Room
Stayed in Mar 2026
Business traveler
45 review
10/10
Outstanding
Posted on Apr 9, 2026
Highly recommend this hotel! The breakfast buffet is top-notch, offering a great selection of both Chinese and Western dishes, plus authentic Nanjing local snacks like duck blood and vermicelli soup. The gym and self-service laundry facilities are free to use. Rooms on higher floors offer fantastic night views of Xinjiekou. It's super convenient for getting around, dining, and staying, offering incredible value for money!
Original textTranslated by Google
Response from Property: 尊敬的賓客,您好!很感謝您入住南京新街口蘇寧諾富特酒店。作為法國雅高集團旗下的商務四星標準酒店,地處南京新街口商圈的中心,交通十分便利。我們致力於通過優質的服務為賓客創造美好的體驗。我們十分高興看到您滿意此次的入住。您的意見和建議是我們不斷前進和完善的動力,再次向您表示感謝。希望在不久的將來能有機會為您奉上更好的服務,祝您生活愉快!
Shipingfanderongyao
Superior City-view 2-bed Room
Stayed in Mar 2026
Business traveler
210 review
10/10
Outstanding
Posted on Apr 9, 2026
Found a hidden gem in Nanjing! The hotel's decor is simple yet refined, creating a wonderful ambiance. The hygiene is impeccable, with no strange odors and a full set of toiletries. Plus, they offer free parking, which is a lifesaver in the XinJieKou area where parking is usually a nightmare. The price is also very reasonable. Overall, it was a fantastic experience, and I've already recommended it to my friends!
Original textTranslated by Google
Response from Property: 尊敬的賓客,您好!很感謝您入住南京新街口蘇寧諾富特酒店。作為法國雅高集團旗下的商務四星標準酒店,地處南京新街口商圈的中心,交通十分便利。我們致力於通過優質的服務為賓客創造美好的體驗。我們十分高興看到您滿意此次的入住。您的意見和建議是我們不斷前進和完善的動力,再次向您表示感謝。希望在不久的將來能有機會為您奉上更好的服務,祝您生活愉快!
Guest User
Standard Queen Sunlight Room
Stayed in Mar 2026
Traveling with friends
1 review
10/10
Outstanding
Posted on Apr 10, 2026
The hotel is located in the city center of Xinjiekou. The environment is excellent, with a full range of entertainment facilities. Escape rooms and Suning Cinema are all nearby. The staff are very friendly, and there are many delicious food options around, so you'll eat well. It's great for tourism, and they were very attentive in asking about my check-in experience. I'll definitely recommend it to friends next time.
Original textTranslated by Google
Response from Property: 尊敬的賓客,您好!很感謝您入住南京新街口蘇寧諾富特酒店。作為法國雅高集團旗下的商務四星標準酒店,地處南京新街口商圈的中心,交通十分便利。我們致力於通過優質的服務為賓客創造美好的體驗。我們十分高興看到您滿意此次的入住。您的意見和建議是我們不斷前進和完善的動力,再次向您表示感謝。希望在不久的將來能有機會為您奉上更好的服務,祝您生活愉快!
Guest User
Standard 2-bed Sunlight Room
Stayed in Mar 2026
Couple
5 review
10/10
Outstanding
Posted on Apr 7, 2026
This hotel was recommended by a friend who lives in Nanjing, and the location is super convenient for getting around. We parked our car in the garage and took the subway everywhere. The room felt very spacious, and the bedding was clean and tidy. The staff at the front desk were very welcoming, and breakfast was also excellent. The hotel has great amenities, including a gym and even an escape room! My friend and I played one, and it was a lot of fun. What a wonderful trip to Nanjing!
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for choosing to stay at the Novotel Nanjing Xinjiekou Suning Hotel. As a four-star business hotel under the Accor Group, it is conveniently located in the heart of Nanjing's Xinjiekou business district. We are committed to creating a wonderful experience for our guests through excellent service. We are delighted to see that you enjoyed your stay. Your feedback and suggestions are the driving force behind our continuous improvement, and we thank you again. We hope to have the opportunity to provide you with even better service in the near future. We wish you a pleasant stay!
Guest User
Standard Queen Sunlight Room
Stayed in Mar 2026
Family
3 review
10/10
Outstanding
Posted on Apr 7, 2026
The hotel reception staff were warm and attentive. Our upgraded room was well-laid out with great natural light, and the bedding was comfortable. Although the facilities were a bit dated, they were well-maintained overall. The room offered a fantastic city view through its floor-toceiling windows, which was a great experience. Nanjing itself is also a beautiful city, with all the tourist attractions easily accessible by subway, and plenty of dining options nearby.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for choosing to stay at the Novotel Nanjing Xinjiekou Suning Hotel. As a four-star business hotel under the Accor Group, it is conveniently located in the heart of Nanjing's Xinjiekou business district. We are committed to creating a wonderful experience for our guests through excellent service. We are delighted to see that you enjoyed your stay. Your feedback and suggestions are the driving force behind our continuous improvement, and we thank you again. We hope to have the opportunity to provide you with even better service in the near future. We wish you a pleasant stay!