Sun Moon Lake Goldentulip Hotel

This has to be the most terrifying hotel I've ever stayed in. I probably won't forget it my entire life. Seriously, the location itself wasn't an issue, but the whole place just had a weird vibe. The elevator goes to the 7th floor, then you have to switch to another elevator to get to the 8th. Things got truly creepy in the early hours. Around midnight, the doorbell started ringing. We thought someone had pressed it by mistake and ignored it. But then, over the next half hour, the doorbell rang three more times, each just a short buzz. We couldn't sleep at all. We called the front desk to come investigate, but they said they couldn't do anything and just told us to re-insert our key card. It didn't help; it kept ringing several more times between midnight and 1 AM. You can imagine how unsettling that was. We quickly packed our bags and went down to switch rooms, sleeping with the lights on. Even then, in and out of sleep, I kept hearing people talking, either due to poor soundproofing or just being genuinely spooked. The next morning, we saw that the peephole in our new room was blocked with tissue paper, which was incredibly creepy. We were so scared that we immediately left Sun Moon Lake, even skipping the cable car ride we had planned. For a hotel that costs TWD 5000 a night, which is over AUD $200 or RMB 1000 a night, and claims to have opened in 2026, the changing name and the overall appearance of the hotel didn't match what was advertised at all.

Overall, I had a great stay and would be happy to come back. The only minor drawback was the parking situation. The hotel doesn't have many parking spaces, so guests have to park in an external lot first and pay a 200 NTD parking fee, with the hotel covering the rest.

I stayed in room 711 at this hotel from September 19-20, and I can honestly say this was a terrible experience. The main issue right from check-in was the air conditioning; even set to 15 degrees, the room temperature stayed at 28. Then, when I went to turn on the bathroom light, I found the button controlled the automatic curtains instead, completely different from what was labeled for the bathroom light. What's more, the curtains would open by themselves at 3 or 4 AM. Combined with the extremely hot air conditioning, I couldn't get any sleep at all. At breakfast, my friend asked the staff how much longer for the congee, and they said 'just a little longer,' but after waiting 20 minutes, it still hadn't arrived. There were also no butter packets for the bread rolls. The balcony door in our room couldn't be locked either, which made me feel very unsafe while sleeping.

The hotel room was very clean and bright, and the location was super convenient. Right outside, there's a food street, and the underground parking was a great plus. The staff were also incredibly friendly. Highly recommend! 👍

Great location, less than 100 meters to the old street and Sun Moon Lake pier. The room is on the smaller side... A bit pricey considering it has a bathtub. Delicious breakfast with a good variety of choices. The hotel doesn't really have any facilities.

Close to the Ita Thao pier with many shops, this hotel offers lake views, hot springs, and underground parking. The breakfast is exquisite. For Sun Moon Lake, this is excellent.

This new hotel is located at Ita Thao Pier. This was my second stay here. To truly enjoy the beautiful scenery, you need to book a lake-facing room on the 7th floor or higher. The hotel definitely aims for a high-end experience. What impressed me most was the breakfast, featuring the renowned Green dishes from Yang Ming Spring. It was absolutely delicious; every bite was a delightful surprise. Even the owner's wife was happy with it, so I highly recommend it to anyone looking for a great culinary experience.