Boutique Hotel Metro 900

This hotel is right by the subway station, which makes getting around super convenient. It's a proper hotel with all the facilities you'd expect, and everything is spotless. Even though it's next to the subway, the soundproofing is excellent – I didn't hear any noise at all. The front desk staff were really friendly and helpful. On checkout day, we stored our luggage, and when we came back to pick it up, we needed to use the restroom. They were more than happy to show us to the restaurant to use theirs. The breakfast was just average, but honestly, I haven't had amazing breakfast at any hotels I've stayed at in Europe, so I don't really consider that a drawback. The only minor inconvenience is that you have to ring a doorbell downstairs to call the front desk to get in (apparently for security reasons), but there's always someone there, so you don't have to worry about being locked out.

The staff's English was fluent and accent-free, making communication a breeze. The hotel's location is excellent, close to the Naples promenade with plenty of dining options nearby. There's a metro station right downstairs; if you're heading to Pompeii, it's a direct one-hour ride without needing to change at the central station, which is super convenient. Getting to the city center only takes about 20 minutes, and it's away from the noise and less safe areas around the main train station, so the location is pretty good overall. The continental breakfast offered a decent variety and good value for money. I especially loved the breakfast room's rich, retro, almost Art Deco vibe. The rooms were reasonably spacious, but both rooms we were assigned had a step-down right inside the entrance, which you need to be careful of, especially when entering or getting up at night, to avoid tripping. Also, since it's an old building that's been converted, there's only one small elevator, which can be a bit inconvenient if you have a lot of luggage or are traveling with multiple people, as you can't all go up at once. Other than these minor points, everything else was quite good.

The room was clean and the breakfast was delicious. We stayed for 3 days and 2 nights, but it was a shame that the towels weren't replaced during the first room cleaning. All the front desk staff were very kind, especially the gentleman who was particularly helpful. This is definitely a hotel I'd like to stay at again.