Garibaldi 136

· Situated 100 yards from Garibaldi station, Metro and bus station it was easy to find. Great restaurants within yards. The room was secure having to go through an outer door with the biggest cross door bolts. The outer area which is shared, houses the Microwave and small kitchen area. The room itself was spotless and cleaned everyday. We had a couple of problems, door electronic card didn't work and the power tripped, however these were rectified quickly by Giuseppe our host from the managing agent who was fantastic and sent us regular text to make sure we were OK and couldn't do enough for us. If you are looking for a central base to stay near the station and metro easy to get to from the airport via Alibus, (You can book this online before your visit or pay on the bus) walking distance to the sea and the main shopping areas this is ideal. The piazza Garibaldi where the rooms are located have a good side and a poorer side. These rooms are on the good side!!! We would stay here again. Thanks Giuseppe for all your help. Could have done with a kettle in the room. and another plug socket.

Very clean, and safe. Riccardo was a great host, available via text at any time, extremely helpful.

Booked a room for my daughter and I months ago for 3 nights, extending it to 4 nights, which was accepted. Late afternoon in Florence, the day before arriving in Naples and the hotel, I got a message saying that the room I booked was double booked and unavailable! Sent them a message back saying Thank you, or words to that effect, panicking,I immediately looked for alternative accomodation, which fortunately I found, booked and paid for in full. This hotel then replied that something could have been worked out, bear in mind that the 24 hr cancellation policy has now expired! "So you are not coming", was a furthur message. I said no, that I'd found another hotel because they had double booked the room meant forus, but given to someone else, for some reason?! I was then charged €166.32 as a "no show", even though it was no fault of mine! There is no recourse under their conditions, *********** were not helpful.

Good location clean room. Fresh towels weren’t provided when room was cleaned.

The room was spacious, very modern and clean. This is not a conventional hotel with a lobby and staff on site all day. It's a little difficult to find but the staff contacted me on WhatsApp and provided instructions. The entrance to the Metro is right across the street, and the breakfast provided is a pastry and coffee at a very nice cafe on the lower level of the Metro entrance. The only thing I would suggest is a sign on the (very securely locked) exit door explaining how to open the latch without a key. I thought I was locked in until another guest showed me how to open it.

Not what I expected. The room was just as in the photos, clean and quiet. However there was no coffee maker in the room, no down blanket as mentioned in the Travelocity description. The room has a small refrigerator. There is a 10 Euro extra fee if you check in after 8pm. This fee was not listed on Travelocity when I booked the hotel. I also paid 2.5 Euros extra tax on arrival. The guest house is hard to find, there is no sign on the road. Once inside you have to find the stairway B which is not visible from the entrance and go up to the 3rd floor. The hotel staff helped me to find the place, sending photos, maps, etc.

5 minute walk from train station. There are a lot of little restaurants to eat and pharmacies around to get the Covid Test. On the ******* site its says check in starts at noon. The night before my arrival, after I had already purchased my train ticket I was sent a message saying that the checkin was going to be at 3 or 4. There is no reception The room is big enough. A/C. Has all the necessary toiletries. There is an elevator but only from 1st floor to 3rd floor and it costs .50. The room is in the 4th floor so you go up the stair from 0-1 and from 3-4 because there is no elevator. To get in the apartment that’s has 4 rooms, they have a lock that it took me 3 days to figure it out how to open it. The first 3 days I had to try to open it for like 5-10 minutes. There were other people who had the same problems, at one point we were taking turns to see who would open it. To get in to the room is an electronic card MUCH EASIER. The second day, they didn’t clean the room only changed the towels and made the bed. The last day, the cleaning lady didn’t show up. I sent a message to the owner and I was told that because there was a strike the lady didn’t go. I only asked for clean towels and he said that the lady would be there the next day (the day that I was checking out ) and “sorry for the inconvenience “. Breakfast is in the plaza but only a coffee and a piece of bread. The great thing about this hotel is the location. Most of the tours depart from Garibaldi.

If you plan on taking day trips or using public transportation you really can’t beat this place. Great service, perfect location.