I stayed for 8 nights, and compared to my past experiences, the overall service was extremely poor. The main issue was the unfriendly attitude towards Chinese guests—the staff didn't smile once throughout my stay. Furthermore, all the rooms assigned to us were located in corners. I'm not sure if Ctrip is only allocated corner rooms, or if it was simply deliberate unfriendliness toward Chinese people. Our first room faced a busy main street, so we requested a change and were moved to a tiny room at the very end of the hallway. When I asked if there were any other rooms available, I was coldly told there were none.
On the positive side, the hotel's cleanliness was up to Japanese standards, and the smart mirror in the room was quite fun. The breakfast offered a decent variety of Western and Japanese options, though the fruit wasn't very fresh. There is a shuttle bus to the Kintetsu and JR stations, which is very convenient. The hotel is just a few minutes' walk from the convention center, and within easy reach of a FamilyMart, a large Tsutaya Bookstore, and the M!Nara shopping mall, which features a supermarket, drug store, and food court. The Goldfish Museum on the fourth floor is definitely worth checking out.
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