To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.0
Amenities8.8
Service8.0
Cleanliness8.7
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All reviews(54)
Positive reviews(47)
Reviews with photos/video(16)
Awesome stay(12)
Clean pool(9)
Great swimming pool(9)
Awesome rooms(7)
Friendly host(5)
Great location(4)
Negative reviews(7)
Amonwit Deeying
Grand King Room
Stayed in Sep 2025
Business traveler
56 review
10/10
Outstanding
Posted on Oct 10, 2025
Nice hotel with everything on spot, tons of restaurant, pools, casino, shopping, water park. Amazing place!
Guest User
Room With 2 Queen Beds-Ocean View
Stayed in May 2025
Family
1 review
9.5/10
Amazing
Posted on Jun 22, 2025
We had a wonderfull time here. I wish we spent more time in the resort. We’ll have to come back. Food is def too expensive. Best to eat off the resort and order room service.
Guest User
Grand Two Queen Room
Stayed in Aug 2025
Couple
10 review
10/10
Outstanding
Posted on Oct 16, 2025
I had such a lovely stay! The room was spotless, the bed super comfortable, and the staff went above and beyond to help with everything. The location couldn’t be better — close to all the main attractions but still quiet at night. Would definitely come back!
Guest User
Grand King Room
Stayed in Jul 2025
Family
2 review
9.5/10
Amazing
Posted on Sep 6, 2025
Good location and amenities. Clean room and good services with many shopping and a casino
Guest User
Grand King Room
Stayed in Jun 2025
Family
5 review
6.5/10
Posted on Jul 19, 2025
Incredibly crowded with overpriced restaurants. Some had decent food but most of it was sub-par.
Hotel amenities were decent and it is along a beautiful beach that is unfortunately also packed at most times. If you want to find a quiet seat near the pool you'll have to pay a steep price for it.
Service is mixed - some staff were pleasant but we also encountered quite a few who were rather unhelpful.
All in all, a pretty lackluster experience.
Guest User
King Room With Ocean View
Stayed in Apr 2025
Couple
1 review
9.0/10
Great
Posted on May 6, 2025
We stayed at the Grand Hyatt for 5 nights. We loved the choice of restaurants, pools, shops, the stunning beach (definitely opt for a sea view room!)
The resort is huge. But then it’s balanced out by lots of choice. A few niggles eg. Charging extra for beds next to the pool - these were often left empty (as were all the cabanas) so felt like a waste. They high daily resort fee should cover these costs. Or just have all beds the same good quality?!
The room was lovely, spacious and clean. Just missed things like… a sanitary bin by the toilet, amenities beyond shampoo and soap, no cosmetic removal pads, no spare toilet roll. No notepad and pen even - just basic amenities you’d expect in a standard resort, let alone a high end one.
All in all, it’s a fab place for couples, families with all ages of kids, it’s great for hosting work conventions - they racially have it all, all in beautiful surroundings!
Blossom85
Two Queen Room with Fountain View
Stayed in Feb 2025
Family
1 review
9.5/10
Amazing
Posted on Mar 27, 2025
Beautiful location and resort. Pools were great. Reservations for restaurants are highly recommended, especially dinner. Service is a bit slow. Very expensive. Amenities are nice.
Guest User
King Room With Ocean View
Stayed in Dec 2024
Couple
1 review
4.5/10
Posted on Jan 10, 2025
The day we arrived the bell man took us to our room #1558 and there was a black pail with vomit it. We thought he would take care of it but that didn’t happen. The next day we spoke to a woman in a blue suit with an employee tag on and she said she would take care of it. Later came back to the room and it was still there. I called housekeeping and said that it would be taken care of. That did not happen. I went down to the front desk and spoke to a very nice young woman and she called housekeeping and told them the situation and when I got back from the pool, it was finally done. Btw this took three days to get resolved.
The ice machine was broken so I had to go up to the 16th floor to get ice. I called room service to deliver some ice but they never came. I had to get ice the entire time I was there.
Won’t be coming back….spent way too much money on the level of service that was supposed to be first class. So very disappointed.
3203752791
Grand King Room
Stayed in Nov 2024
Couple
5 review
10/10
Outstanding
Posted on Dec 10, 2024
all good, thanks to all the support and services.
It’s a very expensive and high cost island.
Go and spend your money.
Guest User
Grand King Room
Stayed in Mar 2025
Couple
1 review
10/10
Outstanding
Posted on Apr 9, 2025
Amazing and with every penny spent for a good time.
Guest User
Two Queen Room with Fountain View
Stayed in Feb 2024
Family
1 review
10/10
Outstanding
Posted on May 7, 2024
Everything was beautiful. Definitely recommend making dinner reservations before going!
Guest User
Grand Two Queen Room
Stayed in Dec 2023
Family
1 review
2.0/10
Posted on Jan 27, 2024
This was our second time to staying at Baha mar and not happy at all.
We asked to leave a crib before our arrival, also when we checked in remind them to bring a crib.
At 6:30 pm I had to call the room service to tell them again to bring a crib as my son had to sleep.
I got it at 7:30pm and surprisingly I got charged for 2 times service fee $21.78
And mini bar which we never used it
Basically $55 for nothing and don’t appreciate it.
Please check the invoice before leaving the hotel