Rakuten STAY VILLA Nasu

We stayed in the pet-friendly, single-house type accommodation for a room-only plan. Check-in to check-out was completely hassle-free and very smooth, which was great. The room felt a bit smaller than in the photos, but it was still spacious enough. While the furniture showed some signs of wear, that actually made it easier to relax and not worry about being too careful. I think it would be perfect if the cleaning was a bit more thorough, but there were no unpleasant smells at all, and the bedding was very clean. Having two sinks and toilets was convenient, and the air conditioning worked very well. We had a BBQ on the terrace, and a hot plate was provided. There was also an outdoor power outlet, and we had a really enjoyable time. I'd like to stay here again if I have the chance.

When checking in, I used the tablet check-in, but I couldn't complete the process. I tried to use the tablet to contact staff multiple times, but it just kept ringing for over 30 minutes without connecting. Eventually, I had to use my smartphone to get help. I really hope this check-in process can be improved to be smoother. Also, there was a planetarium projector, but no dedicated console to operate it, so we couldn't use it. When I inquired about it, being told "it's usually on top of the fireplace" wasn't very helpful. Other than that, we had a very relaxing stay. Thank you.