Serhs Natal Grand Hotel & Resort
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Natal
Serhs Natal Grand Hotel & Resort
Health Protected
#2 of Premium Hotels in Natal
Via Costeira Sen. Dinarte Medeiros Mariz, 6045 - Parque das Dunas, Natal, Rio Grande do Norte, 59090-002, Brazil
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With a stay at Serhs Natal Grand Hotel & Resort in Natal (Via Costeira), you'll be within a 15-minute drive of Ponta Negra Beach and Dunes Park. This luxury resort is 0.6 mi (1 km) from Natal Convention Center and 1.1 mi (1.8 km) from Craft Fair of Ponta Negra.Show More
We Price Match
4.4/5Very Good·Cleanliness: 4.4
All 105 Reviews
Amenities
Indoor Swimming PoolOutdoor Swimming PoolSaunaSpaMassage RoomFitness RoomPrivate ParkingFreeBarTennis CourtTable Tennis Room
All Amenities
Surroundings
Airport: Governador Aluízio Alves International Airport
(29.7 miles)
Landmarks: Mirassol's Christmas Tree
(1.9 miles)
Landmarks: Cinépolis
(2.2 miles)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
11
Deluxe Room (Apartamento Prime Frente Mar)
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
TV
Sea View
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12
Deluxe Room (Apartamento Prime Lateral Mar)
1 King bed or 2 Single bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
TV
Sea View
Check Availability
20
Exclusive Suite, 1 Bedroom, Private Pool, Beach View
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
TV
Toothbrush
Check Availability
9
Luxury Family Room with Front Sea View
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Sea View
Toothbrush
Check Availability
9
Senior Suite with Front Sea View
52m² | Floor: 7
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Sea View
Toothbrush
Check Availability
6
Luxury Room with Side Sea View
1 King bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
TV
Sea View
Check Availability
14
Luxury Family Room with Side Sea View
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Sea View
Toothbrush
Check Availability
Side Sea View Junior Suite
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Sea View
Private Toilet
Hair Conditioner
Check Availability
22
Suite Presidencial
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Sea View
Toothbrush
Private Toilet
Check Availability
15
Premium Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
TV
Toothbrush
Check Availability
11
Junior Suite (Vista Lateral Mar)
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Sea View
Toothbrush
Check Availability
10
Junior Suite (Prime Lateral Mar)
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Toothbrush
Shampoo
Check Availability
Luxury Room with Front Sea View
1 King bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Sea View
Private Toilet
Check Availability
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Guest Reviews(105)
4.4/5
Very Good
Verified Reviews- Cleanliness4.4
- Amenities4.4
- Location4.4
- Service4.4
Kario Cesar
February 27, 2023
Excellent urban resort and foot in the sand. Recreation for children and adults, chairs and umbrellas on the practically private beach, as it is further away from the busiest part of Ponta Negra.
Original TextTranslation provided by Google
Guest User
October 25, 2022
Food left something to be desired! Man, there's only a little bit of food on the plate! Looks like Kids plate and look there. I recommend eating out of the hotel if it's not all inclusive.
Original TextTranslation provided by Google
SIMONE ARCARO
August 5, 2022
Undoubtedly the strong point of the hotel is the food. Sensational! Of all the restaurants. Great staff friendliness! Reasonable efficiency, I expected more from a 5 star. Room did not meet my expectations, very unpleasant musty smell, we complained, they did maintenance on the air conditioning with ozone, but it did not solve it. We had a leak in the bathroom, which delayed us to watch the magic show, we ended up missing it... Great pools, but could have been heated, the heated pool was for adults, my 4 year old son couldn't enjoy it. Anyway, very good hotel, but for the amount we paid I expected more, especially the accommodation.
Original TextTranslation provided by Google
Guest User
August 14, 2021
I think it's great, the food is great, everything is good.
Original TextTranslation provided by Google
Guest User
March 18, 2022
Good, but the check out, the lady not very friendly6
Original TextTranslation provided by Google
Guilherme Schulze
April 28, 2021
The hotel has first-class facilities and staff. It is very clean and has strict hygiene regulations. Great breakfast. We enjoyed our stay very much.
Original TextTranslation provided by Google
Linn
December 27, 2023
The hotel is nice, but we would have expected more from a 5-star resort. Our room was large, but rather worn. There was a strange smell from the cupboards so we did not put our clothes there. Also the bathroom was average - even the toilet was somewhat loose from the wall. The room safe did not work. No coffee makers in the rooms. If you don’t speak Portuguese be prepared to use google translate - a LOT. Our daughter had been looking forward to using the kids club but this was impossible as no one spoke English. Not a single person working with the kids knew the slightest English. Even some of the receptionists struggled with English so our bookings for dinner for example was mixed up and had to be rescheduled. Hardly anyone in the restaurants / bars spoke any English whatsoever. I find it strange that at a 5-star family resort of this size that English was such an issue.
Other than that - pool area was nice and it was good being able to order drinks and snacks by the pool. Although a menu was necessary to point to what we wanted to order.
Aderson
July 15, 2023
The property is well located with a great view. However, at arrival, I found out the two rooms were not placed together as requested during the reservation. Hotel staff had to fix the rooms locations, but took 4 hours to get it resolved. Área where rooms were located was under renovation and one of the rooms had no hot water in the showers and the other room had a cracked window and poorly maintained window.
Busola
May 2, 2023
The staff and service is excellent. The facilities is quiet older than the pictures online. The view to the sea is perfect!
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children can stay in some rooms of this hotel.
Cribs and Extra Beds
Please contact the hotel for details about crib and extra bed policies.
Breakfast
TypeAmerican, Gluten-free, Vegan, Vegetarian
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Health Protected
Quite Clean
- 4.4/5
Health & safety measures
- Thermometers available
Cleaning & disinfecting
- Rooms are disinfected between stays
Property Description
- Opened: 2005
- Number of Rooms: 144
With a stay at Serhs Natal Grand Hotel & Resort in Natal (Via Costeira), you'll be within a 15-minute drive of Ponta Negra Beach and Dunes Park. This luxury resort is 0.6 mi (1 km) from Natal Convention Center and 1.1 mi (1.8 km) from Craft Fair of Ponta Negra.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a health club, and a waterslide. Additional features at this Art Deco resort include complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.
All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite at Potiguar, one of the resort's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Make yourself at home in one of the 395 individually decorated guestrooms, featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a health club, and a waterslide. Additional features at this Art Deco resort include complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.
All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite at Potiguar, one of the resort's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Make yourself at home in one of the 395 individually decorated guestrooms, featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Services & Amenities
Most popular business facilities
Indoor Swimming PoolAdditional charge
Outdoor Swimming Pool
Sauna
Spa
Massage Room
Fitness Room
Private ParkingFree
Bar
Tennis Court
Table Tennis Room
Restaurant
Meeting RoomAdditional charge
Children's Pool
Children's Playground
Water Park
Water Slide
Kids' Club
24-Hour Front Desk
Wi-Fi in Public AreasFree
Indoor Swimming Pool
Outdoor Swimming Pool
Spa
Fitness Room
Bar
Restaurant
Meeting Room
Children's Playground
Water Park
Kids' Club
Restaurant
Restaurant
No additional info available
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