The apartment is super nice, large, and well-equipped…
We arrived and it was very clean and organized, but when we went to shower, there was no hot water; one of the taps was leaking. I informed the reception, but there was no way around it; we had to take a cold shower—me, my wife, and my 4-year-old daughter.
On the second day, again, cold water. They fixed the tap, but the water still wasn't hot.
They informed me that the boiler was under maintenance.
On the third and fourth days, they didn't change the towels; there must have been a staff shortage because the couple next to us also complained. Regarding the water, it started to come out a little lukewarm, but to the point where we didn't need to turn on the cold water to mix it.
I would like to make an observation about the broken trash cans, both the one in the kitchen and the one in the bathroom. We didn't complain about them, but it would be worthwhile to replace them or do some maintenance on them.
Overall, it was a good experience, and the staff are helpful, always doing their best to mitigate incidents.
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