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Hostal Rufus
4.8/510 Reviews
The hotel is very comfortable and comfortable, beautiful beds, rich breakfast, all clean and perfectly decorated. Ideal for rest, family environment and hosts a extraordinary person, we take with us the stories of Claudio and the sympathy of Pol and Diego, the predisposition of all of ever to help. We will never forget you, our son Juanjo, nor. Thank you for making our more special trip.
Casa Lucy
4.7/523 Reviews
Lucy's was one of the most welcoming houses throughout my South American trip. Aside from clean and comfortable bed and towels, spacious room and bathroom with excellent powerful hot shower, perfect location next to bus depot, the best of all is a nicest, and warmest host Lucy. She made me feel like I returned home and every day made sure I had ample breakfast in the morning before leaving the house, all bus tickets or tours in order, and a hot tea before going to sleep! I would never forget how she waited for me till very late at night to come back from the trek. In all my history of travelling all over the world, no host cared about their guests as much as Lucy. If I ever go back to Puerto Natales Lucy would be one of the main reasons to do so. Thank you, Lucy, for your hospitality! Tip: book all your activities with Lucy. I had pre-booked mine and still regret it. I should have listened to Lucy and would have had much better experience.
Hotel Costaustralis
4.3/5111 Reviews
The location of the hotel is great, sitting in the room or restaurant can see the snow-capped mountains, fjords and sunsets at a glance. The hotel service is first-class, clean and tidy, breakfast is rich, and boiling water is provided. There is a dedicated free parking lot. The best experience is: you can take a walk by the sea at any time 🚶
Lady Florence Dixie
4.2/56 Reviews
During our South America tour in November 2019, we stayed at Hotel Lady Florence Dixie for 3 nights. Small hotel in the middle of town, walking distance to the different attractions in Puerto Natales. Our room was in the second floor, quite roomy and clean. Breakfast was the usual spread in Chile/Argentina with bread, cake, yogurt and fruit. They did offer eggs cooked to your liking. Upon check-out, we were supposed to be picked up by the tour company for transfer to the bus station to cross the border to El Calafate, Argentina. However, nobody showed up, 10 minutes after the stated pickup time. The guy at the front desk called the tour company and they said they would investigate and call back, yet there was no call. Since the bus was leaving in 15 minutes, he suggested that we take a taxi. We did not have any CLP left but he said he would pay for the taxi and he did. We got in the bus with no time to spare. We were so grateful that the front desk person (sorry, we didn’t get his name) was so helpful, quick to make all the arrangements and even paid for our taxi. We were spared from all the hassle of missing the bus and having to reschedule the transfer in Argentina. THANK YOU Hotel Lady Florence Dixie!!!
Hotel Big Sur
4.1/548 Reviews
A friendly hotel in the centre of Puerto Natales. This was a last-minute booking as the ferry was delayed. It eventually left three days late and the hotel was very accommodating about allowing me to stay for additional nights. Also I developed a food allergy on the first night requiring a visit to the hospital at two in the morning and the receptionist (it's manned 24/7) was helpful in calling an ambulance for me. Room was good enough and the breakfast good too. Functioning wi-fi. No complaints at all.
Vinnhaus
4.6/528 Reviews
We stayed four nights and we were still wishing we could stay longer when we checked out. This place is gorgeous. The rooms, the bar/lounge, breakfast area and even the entry area are all exquisite. Rooms are huge. Our second floor room had a sunny large window seat perfect for relaxing with a book and/or drink. Breakfast included eggs (the omelette!!), yogurt, cheese, meat, fruit, and more. Every staff member was courteous and professional. We were treated so well through our stay! We had had difficulty finding a way to do the Fauna Trek but (special thanks here) Scarlett found us a guide who drove us and accompanied us (hike can only be done with a guide) for a very reasonable price. We recommend you stay at the hotel and include this hike. Then, spend a relaxing evening in the lounge! Finally, we enjoyed hearing about how Erkka and David brought this place to life. It’s an amazing story. Treat yourself to this place!

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