Our stay at Couples was unique as thestaff was particularly professional and kind. As soon as we arrived from the security staff to the reception staff, Akim, who was extremely polite. There was an issue with the room we were initially given and we spoke to Akim and he changed the room without hesitation, we thought this was execeotional. Our room was a king double looking into the garden with a partial sea view. The room was of standard size but well equiped. Lovely bedding, with lots of pillows. Mini bar fully loaded. They had a form which you could fill in if you wanted specific drinks from a list and they would have in your room the next day. The grounds are well kept. There are grill vegan bars, pool bars on the beach. They have a large buffet/ dinning area, (I have forgotten the name) where you have your breakfast, lunch and dinnner if you wish, buffet or set meals for lunch or dinner. The staff are particularly attentive, we wish to thank Nastascia, Donna, Neesha, Oshin, Dean Reid, Mrs Davies, Olajuan, Tamra, Millicent at the Spa, Sharniella. All the staff that made our stay truly memorable. Sorry if I didn't mention all you names. We actually booked our stay during the week of Couples Negril 25th Anniversary, and they had Great Gatsby themed cocktalis and dinner which was really lovely with great food. Lobster dishes were delicious. The food on the whole was good. I could go on but characters running out. We thoroughly enjoyed our stay and would highly recommend