Super 8 by Wyndham New Braunfels I-35

This place is pretty good and the service isn't bad at all but it's the last day I was there that made me upset with the place. I had been there for 4 days already and had no issues. Went to pay for another day and they proceeded to tell my partner that we cannot stay due to a past stay....my partner supposedly smoked in the room and cannot stay there now. Why after letting us stay for multiple days?!?!?!? I. Get the reason and everything but should not have been ok to make us leave after allowing several days already with not a sine problem.

We booked a non-smoking room for one of the Wurstfest weekends. They insisted ******* booked a smoking room, but ******* assured they have the non-smoking room confirmation. Turns out they tried hard to also get their smoking rooms rented out as another customer reported some phone call asking them if they’d be OK with a smoking room. After some fuss, lecturing us about better to book directly with the property and asking us to pay extra for our original booking, they “found” a room with two double beds rather than the king size we booked. So beware, not a trustworthy place! The room itself was largely clean and the beds reasonably firm, but the small fridge on the floor had some bad dirt underneath when we accidentally moved it. Not cleaned in ages, looked like cockroach-droppings among the dust.

We used handicapped parking and it was right outside our door. The room was clean and comfortable. We didn’t eat breakfast at the hotel, our stay was just a short overnight last minute stay. It was very quiet no road noise being so close to I-35.

Very poor breakfast. Coffee, yogurt, and cereal. The bed was very hard, very uncomfortable. I couldn't sleep that night.

I want to emphasize that my feedback is meant to be constructive. The staff was great, but I believe the rooms could benefit from some upgrades. For instance, I noticed some rust around the tub drains, and the ceilings could use some attention as well.

Great hotel. Not your typical Super8 Clean clean clean. Crisp white sheets. A/C worked fine and water was plenty hot. No carpet and clean floors. Good coffee!

AC worked well. Room was not as nice as the pictures but was adequate.

Room was dirty when we checked in. The staff was very rude and not at all welcoming. When we asked for another towel, they said they already provided 2 and they were out of towels. Their breakfast consisted of twinkies, chocolate cupcakes and stale fruit loops with expired milk. 100% would not recommend staying at this hotel!

Not impressed Room was clean, but the sheets were dirty. Called and they quickly came and changed them out. Bed was extremely uncomfortable and the hotel is very outdated. Its more like a hotel/motel as they have rooms inside and outside. Didn't feel all that safe, so do not recommend single ladies staying here. I guess you get what you paid for...wont make that mistake again