Anonymous User
November 9, 2025
Rating: 2/5
The Park Hotel offers a mixed experience that ultimately falls short of expectations despite some positive aspects.
The Good:
The hotel’s greatest strength is undoubtedly its location, which is excellent for exploring New Delhi. The rooms themselves are impressively clean and modern, with decent views that add to the overall comfort. The food quality is acceptable, though nothing particularly memorable.
The Disappointing:
Unfortunately, several issues significantly detracted from my stay. The most frustrating was the lack of transparency about the minibar charges. Snacks are laid out in the room with no indication that consuming them incurs fees—something you only discover at checkout. This feels misleading and leaves a bad taste.
Breakfast was another major inconvenience. The dining area lacks sufficient seating, resulting in 30-40 minute waits for a table each morning. For a hotel of this caliber, this is simply unacceptable and doesn’t justify the food quality offered.
The front desk staff were notably unwelcoming and unhelpful. The checkout process was unnecessarily prolonged, with vague explanations about “needing to do some things” before we could leave, which felt unprofessional and disrespectful of guests’ time.
Verdict:
While the location and room quality are positives, the lack of transparency about charges, insufficient breakfast facilities, and poor customer service make this hotel difficult to recommend. For the price point, guests should expect better communication and service standards.