Pontchartrain Hotel St. Charles Avenue
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in New Orleans
Pontchartrain Hotel St. Charles Avenue
Health Protected
2031 St Charles Ave, New Orleans, Louisiana, 70130, United States
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In the heart of New Orleans, The Pontchartrain Hotel is within a 5-minute drive of Magazine Street and Ernest N. Morial Convention Center. This upscale hotel is 1.6 mi (2.5 km) from Caesars Superdome and 1.6 mi (2.5 km) from Smoothie King Center.Show More
We Price Match
4.5/5Great·Cleanliness: 4.5
All 99 Reviews
Amenities
Private ParkingBarRestaurantMeeting RoomLuggage StorageWake-up Call24-Hour Front DeskWi-Fi in Public AreasFree
All Amenities
Surroundings
Airport: Lakefront Airport
(10.8 miles)
Airport: Louis Armstrong New Orleans International Airport
(15.5 miles)
Train: New Orleans Railway Station - central business district
(1.0 mile)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
7
Suite (Polyhymnia)
2 Double bed
Non-smoking
Air Conditioning
Towel
Private Toilet
Hair Conditioner
Check Availability
7
Family Suite (Thalia)
1 King bed and 2 Single bed
Non-smoking
Air Conditioning
Private Bath
TV
City View
Check Availability
10
Suite, 1 King Bed (Calliope)
1 King bed
Non-smoking
Air Conditioning
Private Bath
Towel
Private Toilet
Check Availability
9
Room, 1 King Bed (Clio)
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Towel
Private Toilet
Check Availability
8
Deluxe Room, 2 Queen Beds (Euterpe)
2 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Towel
Private Toilet
Check Availability
8
Room, 2 Double Beds (Erato)
2 Double bed
Non-smoking
Air Conditioning
Private Bath
Towel
Private Toilet
Check Availability
8
Urban City Room
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
TV
City View
Check Availability
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Guest Reviews(99)
4.5/5
Great
Verified Reviews- Cleanliness4.5
- Amenities4.5
- Location4.5
- Service4.5
Grinder Lam
December 30, 2023
Great location at the garden district. Easy access to the tram ride.
Staffs were friendly. If you like the old new orleans flares this would be the perfect hotel for you
We had the suite. Beds were very comfortable. Extra living room was perfect.
Don't miss out on their amazing rooftop bar view.
However the hotel needs some remodeling.
Carpet is old, bathroom outlet isn't working. Bathroom overall needs update. Needs more light fixture. 1 elevator is not operating. Another one was down for half a day.
Jannah
January 18, 2024
Loved the convenience of The Pontchartrain and the restaurants, rooftop bar and breakfast/coffee shop. However, for the price, I did not find it to be worth the amount spent. Rooms could use some updating, especially carpet in rooms and hallways and only one of the two elevators was working with staff stating it could take months before it is repaired. Customer service was excellent and food/drinks were delicious I was just not overly pleased with the quality of the room for the rate charged.
Lily
January 15, 2024
The staff was nice and the hotel definitely had that New Orleans feels to it but just not what I was expecting. Definitely do NOT bring a car unless you want to pay an extra $50 a day for parking and there was another $20 a day charge for amenities that ******* didn’t mention. I just don’t think it was worth it for what we paid.
Marianna
January 9, 2024
This was a fun stay with my daughter for her birthday. It was loud at night and the room was missing some lightbulbs. The shower was great and the bed was comfy.
Jane
January 4, 2024
This hotels seems a bit overrated. While the reception staff were friendly, but the staff in the Bayou bar were rude to us. As we tried to get a table, we were asked 'Are you going to eat? You can't just sit down and have nothing you know.' Maybe because I look young and was taking my little sister with me to have drinks and enjoy the jazz for the night. In fact, I chose to stay at the hotel for this reason. Our first round of drinks were cleared from our table very quickly, one of us did not even get to finish. We got fed up in the end so did not order a second round of drinks and left the bar. Full disappointment, I would not recommend.
Molly
January 3, 2024
The rooftop bar provided a beautiful spot to sip cocktails while watching the sunset. However, we could only go once because both elevators broke during our stay. This is not a very accessible hotel.
Verified traveler
January 3, 2024
Great location but the rooms are in need of updating. There were issues with the elevators and water pressure.
Verified traveler
December 24, 2023
Charming but older hotel with period type furnishings. Front desk not so friendly- never smiled once. In room air conditioner/heater makes a ton of noise.
Coffe in the room is the tea bag variety.
Philip
December 21, 2023
Property and staff were on point. It's hard to avoid the quirkiness of old buildings in New Orleans though. Woke up to a cold shower in the morning.
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this hotel.
Children between 0 and 17 years old can stay for free if no extra bed is needed.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleA la carte
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Health Protected
Quite Clean
- 4.5/5
Cleaning & disinfecting
- Rooms are disinfected between stays
Property Description
- Opened: 1927
- Renovated: 2016
- Number of Rooms: 104
In the heart of New Orleans, The Pontchartrain Hotel is within a 5-minute drive of Magazine Street and Ernest N. Morial Convention Center. This upscale hotel is 1.6 mi (2.5 km) from Caesars Superdome and 1.6 mi (2.5 km) from Smoothie King Center.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services.
Enjoy American cuisine at Silver Whistle Cafe, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Cooked-to-order breakfasts are available daily from 7 AM to 1:00 PM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. This hotel has 2 meeting rooms available for events.
Make yourself at home in one of the 106 guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services.
Enjoy American cuisine at Silver Whistle Cafe, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Cooked-to-order breakfasts are available daily from 7 AM to 1:00 PM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. This hotel has 2 meeting rooms available for events.
Make yourself at home in one of the 106 guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Services & Amenities
Most Popular Amenities
Private ParkingAdditional charge
Bar
Restaurant
Meeting RoomAdditional charge
Luggage Storage
Wake-up Call
24-Hour Front Desk
Wi-Fi in Public AreasFree
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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