The facilities in the room are seriously inadequate. There are no trash cans or toilet paper on the dressing table and the washbasin in the toilet. The toilet has no hooks for hanging towels and clothes. The spa system in the room is broken and cannot be used without notifying guests in advance. The bathtub is full of scale , the dead bodies of all kinds of bugs are floating in the swimming pool, and there are cigarette butts in the corners, the hygiene is not good at all
Check it out on the first day of check-in, and ask the staff to clean it up a bit. After 10 minutes, two people come, one with the mobile phone and the other with a towel. He said that there were bugs in the pool, and he picked up the corpse of the bug next to the pool. Speaking of cigarette butts, I picked up the cigarette butts, and then left the ashes and the big spider next to the cigarette butts alone. On the first day, there were four floor mats, on the second day, three floor mats, and on the third day, two floor mats. It was because we were about to check out, so no Did you give the floor mat?
On the third night, we didn't clean the room directly. We called to ask and blamed us for not informing, saying that we would deal with it immediately. We waited for an hour and a half, and called again to say that the clam hadn't gone yet? Then you wait a little longer, and then it took another ten minutes for them to come, let the guests wait for a long time, and clean up is their service standard
Original TextTranslation provided by Google