Motto by Hilton New York City Times Square Reviews

Great location, room is tiny, staff very nice especially the concierge lady who is helping with airport transfers and shuttle bus, very thankful for her assistance. What to improve is the sound proof, it’s very noisy at night time even windows are all closed. It’s a very safe place to stay though. Everywhere is just around the corner.

The hotel's location is superb, just a stone's throw from Times Square. The rooms are incredibly soundproofed, and the air conditioning is quiet, so I had a great night's sleep. There's a supermarket right across the street that sells hot self-serve food and salads by weight, at $14 per pound.

I had a wonderful stay. The room was clean and comfortable, the staff were kind and helpful, and the location was very convenient. I would gladly come back in the future.

The reception is very kind and helpful, let me checking in a bit early, the room is good and clean, the location is very convenient

Located in the most bustling part of New York City, it's incredibly convenient for getting around. There are many theaters, restaurants, shopping malls, supermarkets, and convenience stores nearby. For this prime location, it's a great value-for-money four-star hotel. This is already my third stay here.

Good location and good administration! I would schedule again at this hotel

The room was generally tidy, just a bit small, a stark contrast to the Tempo I stayed at in Washington. However, the price is understandable given its location near Times Square. There's a large supermarket right across from the hotel that has everything, and their lunch options are really good. Plus, the hotel gives you a $10 voucher daily to use at the bar or restaurant, which you can use for breakfast or a drink. Just be aware that there's an additional tax of about $35 per day.

I was very glad to be given an early check in. Tyvm motto.. really appreciated that. Will definitely come again. Location is fantastic.

The hotel's location is a bit compact, but that's understandable given its prime spot right in the heart of Times Square – you step right out into it! The hotel's cleanliness was excellent, and they even offered complimentary snacks upon check-in, which was a unique and pleasant surprise among all the hotels I've stayed at in the US. It would be even better if they could provide a coffee machine and cups.

Among all the hotels I've stayed at in New York, this one is by far the best in terms of location, facilities, and service. If you're looking to stay in the Times Square area, this is truly the top choice. It's also very close to the subway entrance. Upon arrival, there's a $30 tax, but you'll receive a $10 voucher to use at the bar and restaurant downstairs. There's a supermarket right across the street from the hotel that has everything, even Chinese food!

2nd time to stay in this hotel. Arrived 3am in NYC and Joel (receptionist) allowed us for a 5am early check in w a fee. SD is $150. Best location in timesquare

Facilities: It had all the necessary facilities, but the room was too small. I guess that's understandable given its prime location near Times Square. The air conditioning didn't seem to be very cold; it was particularly hot the day we arrived in New York, and we even woke up from the heat at night. Cleanliness: It was pretty clean.

Family room, very comfortable, no noise, safe, and the elevator to the 29th floor was smooth, so all my worries disappeared. Facilities: Complete Hygiene: Clean and tidy Environment: Good, no noise Service: Excellent

The hotel's hygiene was good, and the lobby's color scheme was pleasant. Located in the heart of New York City, the room was a bit small. Although we booked a third-party room, the front desk informed us that our gold card could be used, giving us a $46 credit daily, which was a nice gesture. It's conveniently located, very close to the subway station. The hotel's soundproofing wasn't great. Upon arrival, we had to pay a $75 per day deposit (which was shown on the platform). Additionally, there was a $30 daily 'Destination fee' for each night's stay, which we were unaware of in advance. Besides this, there were two additional taxes (as shown in image 6). So, in terms of cost, beyond the room rate already paid on the platform, these extra charges need to be added. The hotel's breakfast was delicious and almost felt free (menu attached). They offer service in English and Spanish. Overall, the experience was decent. I suggest the platform clearly display all additional fees.