Midtown Convention Center Hotel NYC
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Midtown Convention Center Hotel NYC

522 W 38th St, New York, New York State, 10018
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hotel overview picture
Amenities
24-hour front desk
Luggage storage
Wake-up call
Wi-Fi in public areas
Fax/copying service
Concierge service
No smoking in public areas
Smoking area
All amenities
Property Description
Midtown Convention Center Hotel NYC provides flawless service and all the necessary facilities for visitors. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit.To facilitate your arrival and departure, you can pre-book airport transfer services prior to checking in. When arriving by car, you'll be grateful for the on-site complimentary parking at hotel.The hotel offers reception amenities including concierge service and luggage storage to ensure a comfortable stay for guests. Whether you're here for an extended stay or simply require fresh garments, the hotel ensures your cherished travel attire remains spotless and accessible with the convenience of laundry service located on the premises. The hotel's daily housekeeping ensures an excellent option for your stay. To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire hotel. Smoking is permitted solely in the specified smoking zones allocated by hotel.In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. To ensure a pleasant stay, a selection of rooms at hotel come furnished with blackout curtains and air conditioning, all designed with your ease in mind. In select rooms, visitors can enjoy a touch of amusement with the availability of television and cable TV for their entertainment needs.Rest assured, quenching your thirst is not a concern with a coffee or tea maker available in select accommodations. Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers a hair dryer and toiletries within a few chosen chambers. Each day, arise to a delightful complimentary morning meal at Midtown Convention Center Hotel NYC.
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6.4/10
Cleanliness6.3
Amenities6.4
Location6.4
Service6.4
All 20 reviews
Surroundings
Metro: 34th Street – Penn
(3200 ft)
Metro: 42nd Street – Port Authority Bus Terminal
(3250 ft)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Standard King Room

1 King bed
Non-smoking
Hot water (24 hours)
Curtains
Room Details
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Standard Queen Room

1 Queen bed
Non-smoking
Hot water (24 hours)
Curtains
Room Details
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Standard Double Room

2 Double bed
Non-smoking
Hot water (24 hours)
Curtains
Room Details
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Guest Reviews

6.4/10
20 reviews
Verified Reviews
  • Cleanliness6.3
  • Amenities6.4
  • Location6.4
  • Service6.4
Average for similar properties in New York
Most Mentioned
1‍3‍6‍0‍2‍8‍8‍*‍*‍*‍*
July 1, 2023
#positive #I was happy with the Outdoor Environment; #negative #I was disappointed with the Friendliness of the Staff, Lighting, Room Layout; 房间很小,前台态度很差,可是前台对白人很友好,戴有色眼镜很明显。另外明明入住的时候已经特别说明每天要打扫,可是第三天没有打扫,竟然说要每天登记签字才可以打扫,这不是矛盾吗?我第二天的时候就没有签字为什么就打扫了呢?让他们来打扫却说过了打扫时间没有人打扫。另外第一次打电话过去问前台有没有冰我鼻子受伤要敷用她说找找问问后回复我,等了半小时还是没有回复我就再打过去是另外一个人接的直接回复没有,要是要的话你自己去饭店买。态度很差!!!
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S‍E‍T‍E‍C‍0‍1
May 29, 2023
衞生不怎麼樣
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 16, 2024
Such a bad hotel. Stay away. They are VERY firm on the 3p checkin, and charge youto leave luggage. Very slow front desk service. Rooms were small, with no fridge. Elevator was slow. They offer continental breakfast for $12 per person. I peeked over at the breakfast and it looked gross. There was a DEAD BUG in the yogurt-which was in a bowl.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 7, 2023
While this is well located, it is not worth the cost (which was relatively low for Manhattan) but still a lot). The room was too full of furniture; hardly any room to move or out luggage. The wardrobe/closet door was handing off by one hinge and the sage did not work as the battery needed replacing. While these two things were fixed when I informed reception (well, the closet door was put onto two hinges but still not all 3) it was incredibly poor that these things were needed to be reported by a guest. The bathroom was tired with black stains on the grout. Other bits of the wall in the room has many marks where furniture and peoples luggage have bashed the walls because there is hardly any room to move. Receptionists seemed to be largely inconvenienced by anyone wanting to talk to them or ask a question. Do not stay here, new management and refurbishment needed.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 19, 2023
The location is really great, we only walked everywhere we had to go. Others said that the area seems dangerous, indeed it is a little shady, but we only walked our way back to the hotel and everything was fine, didn’t even meet the homeless as we expected. I got really scared reading the reviews about the cleanliness of the rooms that I have brought with me my own cleaning supplies, but it turned out that the room&bath were really Clean. Bed very comfortable, with fresh and clean sheets. The furniture is waaay too outdated and big for the room. We did not have enough space for our luggages. The lobby was always dirty. Young Lady from reception was not friendly, not mean also, but she did her job properly in a impersonal way. There is a shotgun in the elevator door, it scared us when we first used it.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 17, 2023
I only stayed one night, but I have a huge list of grievances - the most important being that we were not able to shower due to the water not working the next morning. We barely had enough to brush our teeth and wash our faces and it was freezing. No compensation was offered. I don't care how good the location is or how cheap, it's not worth it.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 26, 2023
So much extra furniture you could not move. The night stand was under a desk. Could easily removed half the furniture so that you could actually have space to walk around the bed. It was clean. Requested to just get clean towels and it was hit and miss depending on who was working the front desk. One person gave us towels another said no had to sign up for room cleaning. They did have hotel luggage check for a fee. No option for early check in.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 16, 2023
1. Bathtub leaks water on the floor 2. Bathtub drips water all the time 3. No trashcan in the room 4. No refrigerator or microwave 5. There are stains in the bed linen stains on the curtains and holes in the curtain 6. The remote only works half the time 7. There are only 2 to 3 channels on the television that are English 8. When we arrived for four people, there were no towels or washcloths in the bathroom to accommodate four people only 1 set 9. The pictures were false advertisement online 10. There is a hole in the wall in the bathroom that is covered with toilet paper 11. The peep hole in the door has toilet paper stuck in it 12. The telephone in the room does not work 13. There’s no plunger available for the rooms 14. The main door to the room does not open completely. It only opens halfway and then scrapes the bottom floor. 15. When my husband asked the representative at the main desk about the pictures on the Internet, the worker said, I guess the photographer did a good job, taking those pictures and then laughed about it. 16. The guy at the front desk said that the hotel was going to be demolished next month and then when we asked another lady that works here she said that is not true 17. You have to ask for more toilet paper for trash bags, and four towels 18. We were at the hotel for three days and we told the front desk that the phone didn’t work because we were trying to make contact. They waited until the third day when we returned to our hotel room in the evening to send a maintenance worker up to the room to fix it while we were asleep. The worker said that today is the only day that the maintenance worker would be available. 19. My husband asked about speaking to the manager and he was told twice that the manager only comes once to twice a week to collect money in the mornings. The only contact we were given was an email and the email was sent and has not been answered yet after three days. 20. On the Internet, it was advertised there would be a sofa chair into the room. There’s no chair and only one side table. 21. You cannot take a bath in the bathtub because the ceramic is chipped and it is nasty and there is no plugs for the bathtub nor the sink to stop water. 22. Upon checking in, we were told that you have to be staying for at least two nights, and after the second night then they will come clean your room, but you have to request the cleaning the morning of that you want it cleaned when we arrived back to our room after being here for the third day they came in and just took the trash out that we had gathered in our own bags and replaced a few towels 23. There was some kind of dead foot skin, or some kind of skin under one of the double beds. 24. When we asked about the breakfast, the guy at the desk told us not to eat the breakfast here. 25. They came and took our dirty towels and washcloths, and did not replace the washcloths left us with none 26. Elevator has not been inspected since April 2023. 27. Toilet seat is
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 29, 2023
This hotel is very outdated and has zero amenities. The hotel is very firm on 3p check in and will gladly hold your bag for a fee of $5. There are no refrigerators. If you want to get a cold drink, go down to the vending machine and pay $2.25 for a bottle of water. There is continental breakfast available at a fee of $12. Stale loaf of bread and open crumbly cereal. There was a dead ant in the yogurt container. Our room was tiny. The sheet is attached to the comforter. The air conditioning is awful. Both of us were stuffy and miserable. Very damp. Bed was creaky. Toilet seat was worn. Towels are paper thin. Toilet paper one ply. Nothing is convenient to the hotel. Be prepared to walk at least half a mile to get to anything.

Services & Amenities

More Amenities
Internet
Business services
Front desk services
Public areas
Cleaning services
Accessibility
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Please contact the hotel for details about crib and extra bed policies.

Deposit Policy
DepositDeposit required

Pets
Pets are not allowed

Paying at the hotel

  • Cash

Property Description

  • Opened: 2001
  • Renovated: 2013
  • Number of Rooms: 83
Phone:+1-212-4051700
Midtown Convention Center Hotel NYC provides flawless service and all the necessary facilities for visitors. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit.To facilitate your arrival and departure, you can pre-book airport transfer services prior to checking in. When arriving by car, you'll be grateful for the on-site complimentary parking at hotel.The hotel offers reception amenities including concierge service and luggage storage to ensure a comfortable stay for guests. Whether you're here for an extended stay or simply require fresh garments, the hotel ensures your cherished travel attire remains spotless and accessible with the convenience of laundry service located on the premises. The hotel's daily housekeeping ensures an excellent option for your stay. To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire hotel. Smoking is permitted solely in the specified smoking zones allocated by hotel.In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. To ensure a pleasant stay, a selection of rooms at hotel come furnished with blackout curtains and air conditioning, all designed with your ease in mind. In select rooms, visitors can enjoy a touch of amusement with the availability of television and cable TV for their entertainment needs.Rest assured, quenching your thirst is not a concern with a coffee or tea maker available in select accommodations. Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers a hair dryer and toiletries within a few chosen chambers. Each day, arise to a delightful complimentary morning meal at Midtown Convention Center Hotel NYC.

Frequently Asked Questions

What landmarks are near Midtown Convention Center Hotel NYC?

Nearby attractions to Midtown Convention Center Hotel NYC include Hudson Yards, just 1550 ft from your search (straight-line distance) away.

Does Midtown Convention Center Hotel NYC serve breakfast?

No, Midtown Convention Center Hotel NYC doesn’t serve breakfast.

Where is Midtown Convention Center Hotel NYC located?

The hotel is located at 522 W 38th St.

Are pets allowed at Midtown Convention Center Hotel NYC?

No, pets aren’t allowed at Midtown Convention Center Hotel NYC.

How much does it cost to stay at Midtown Convention Center Hotel NYC?

Room rates at Midtown Convention Center Hotel NYC vary based on dates, hotel policy, and other factors. Enter your travel dates to check current prices.

What are the check-in and check-out times at Midtown Convention Center Hotel NYC?

Check-in at Midtown Convention Center Hotel NYC starts at 15:00, and check-out is at 12:00.

About This Property

Nearest AirportLaGuardia Airport
Distance to Airport15.43KM
Nearest Train StationMoynihan Train Hall at Penn Station
Distance to Train Station0.92KM
Nearest Subway Station34th Street – Penn
Distance to Subway Station0.98KM
Hotel Star Rating3