Guest Reviews of Hyatt Centric Times Square New York
8.9/10
Very good
112 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.0
Amenities8.4
Service8.8
Cleanliness9.1
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All reviews(112)
Positive reviews(108)
Reviews with photos/video(23)
Great location(51)
Awesome rooms(25)
Awesome stay(13)
Average sound insulation(7)
Many amenities(7)
Easy to get around(7)
Friendly front desk staff(7)
Convenient location(6)
Negative reviews(4)
Guest User
High Floor Two Queen Room
Stayed in Jan 2026
Family
19 review
9.0/10
Great
Posted on Mar 6, 2026
The room was a tad small, but the location was good. Breakfast was ordered downstairs at the cafe bar. In such a prime location where space is at a premium, I couldn't expect too much.
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Tiffany Tin
King Room
Stayed in Mar 2026
Traveling with friends
1 review
6.5/10
Posted on Apr 23, 2026
Trip.com pricing is not final! I still have to pay $45 additionally per day for some other fees! Not cool.
Airuibaby
King Room
Stayed in Mar 2026
Business traveler
61 review
8.0/10
Very good
Posted on Apr 13, 2026
The front desk staff were incredibly warm and welcoming, making for a great experience. They even gave us a small souvenir! The room was spotless and the breakfast was delicious. Extremely satisfied.
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Bailey11
King Room with ADA Shower
Stayed in Mar 2026
Couple
21 review
10/10
Outstanding
Posted on Apr 12, 2026
Very satisfied. The location is great, and the front desk staff are very friendly and helpful.
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Guest User
2 Queen High Floor Oversized City View
Stayed in Jul 2025
Family
12 review
10/10
Outstanding
Posted on Aug 15, 2025
Facilities: All the amenities are brand new and fully equipped.
Cleanliness: The place was impeccably clean.
Location: The location is absolutely fantastic, just one block from Fifth Avenue. Plus, there's a Starbucks and a trendy 'I'm Dount?' donut shop conveniently located right downstairs.
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6/9
Sanmandelaiqu
2 Queen High Floor Oversized City View
Stayed in Jun 2025
Family
11 review
10/10
Outstanding
Posted on Aug 2, 2025
The location of this hotel is absolutely fantastic! You step right out into Times Square, making it incredibly convenient for shopping and dining. The rooms are clean and spacious, and the bedding was comfortable and impeccably clean. Plus, after 10 PM, there are two fantastic pizza places just two blocks away.
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Guest User
Two Queen Room
Stayed in Oct 2025
Family
7 review
10/10
Outstanding
Posted on Feb 11, 2026
Really loved our stay here! Right in the middle of Times Square, but pocket side so it's not as noisy. Super easy to commute, go to places and walk towards everwhere. Room was spacious, great value for how much and where it is located! 10/10 would go back again.
Guest User
King Room
Stayed in Oct 2025
Business traveler
32 review
10/10
Outstanding
Posted on Nov 20, 2025
Great location, but the price is high during peak season. Breakfast isn't a buffet. Prices are much cheaper during the off-season, so there's a big fluctuation. They're quite accommodating; if a room is available, they'll let you check in early.
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Guest User
King Room
Stayed in Sep 2025
Business traveler
1 review
8.5/10
Very good
Posted on Oct 30, 2025
Overall the hotel was good. However, this hotel did not give the overseas customers the compensations on destination or city tax, unlike other hotels especially Hilton. Secondly, the front desk was not friendly. I requested my receipt to be mailed but I did not receive any. However, the housekeepers are polite and did their job excellently.
Guest User
1 King Bed High Floor Times Square View
Stayed in Dec 2025
Business traveler
17 review
10/10
Outstanding
Posted on Jan 19, 2026
Was amazing. Breakfast is actually credit in the hotel store.
Xinxin
Two Queen Room
Stayed in Jul 2025
Family
3 review
10/10
Outstanding
Posted on Nov 6, 2025
The hotel's location is excellent; despite being in a bustling area, the room was very quiet and the bed was extremely comfortable. Bottled water was also generously supplied.
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Guest User
Two Queen Room with City View
Stayed in Jun 2025
Family
15 review
5.5/10
Posted on Aug 4, 2025
The only real positive about this hotel is its location. However, the overall environment, facilities, and room size/layout certainly don't justify the price. Furthermore, precisely because of its very central spot, the surrounding area is incredibly bustling, especially at night when it's absolutely swarming with people, shoulder to shoulder. This made getting back to the hotel after dinner a real challenge every evening.
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Guest User
King Room
Stayed in Aug 2025
Family
5 review
10/10
Outstanding
Posted on Oct 15, 2025
Great! Everything you need, convenient location, and a quiet, comfortable room.
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Guest User
King Room with ADA Shower
Stayed in Jun 2025
Family
14 review
3.5/10
Posted on Aug 3, 2025
The soundproofing was terrible. The front desk staff were unfriendly and didn't even bother to greet guests entering or leaving. The street outside was quite dirty. The overall standard felt more like a basic budget hotel. Very disappointing.
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Guest User
2 Queen High Floor Oversized City View
Stayed in May 2025
Family
8 review
9.0/10
Great
Posted on Aug 11, 2025
This hotel is very conveniently located in Times Square. It's also quite new, making it ideal for tourists.