Guest Reviews of The Ritz-Carlton New York, Central Park
9.3/10
Great
118 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.5
Amenities9.1
Service9.3
Cleanliness9.5
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All reviews(118)
Positive reviews(26)
Reviews with photos/video(3)
Negative reviews(4)
Shuozoujiuzoudexiaoshizi
Grand Park View Room With Club Lounge Access, 1 King Bed
Stayed in Jun 2025
Solo traveler
12 reviews
9.5/10
Amazing
Posted on Sep 22, 2025
The Ritz Central Park, what can I say? Everything is perfect especially when you tip every service person $10, better than the Plaza.
CCCJxiaojie
Deluxe Room 2 Double bed
Stayed in Jan 2026
Family
27 reviews
10/10
Outstanding
Posted on Apr 30, 2026
Super positive, excellent location 👍
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WendyG888888
Avenue View Suite, 1 Bedroom Suite, 1 King, Sofa Bed
Stayed in Apr 2026
Business traveler
6 reviews
10/10
Outstanding
Posted on Jun 8, 2026
Clean and good service.
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Guest User
Superior Room, Guest Room, 1 King, No View, Low Floor
Stayed in Apr 2025
Business traveler
2 reviews
9.5/10
Amazing
Posted on Jun 19, 2025
Really great hotel
Guest User
Avenue View Room
Stayed in Aug 2024
Traveling with friends
11 reviews
10/10
Outstanding
Posted on Sep 21, 2024
Amazing
Anonymous User
Deluxe King Room No View
Stayed in Jan 2026
Other
56 reviews
2.0/10
Posted on Feb 22, 2026
I stay at this hotel every year when I come to New York, but this time it was the worst. Even with the air conditioning on full blast, it was still freezing; the blankets were dirty, and when I asked for a new one, they gave me a super thin one, which woke me up freezing in the middle of the night. The service is nowhere near as good as before, so I've decided to move to the Mandarin Oriental today.
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03haigui
Avenue View Suite, 1 Bedroom Suite, 1 King, Sofa Bed
Stayed in Nov 2024
Traveling with friends
71 reviews
9.7/10
Amazing
Posted on Mar 4, 2025
The hotel corridor facilities are still a bit old, the interior decoration of the room is still good, the view is almost non-existent
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Guest User
Superior Room, Guest Room, 1 King, No View, Low Floor
Stayed in Mar 2025
Business traveler
15 reviews
10/10
Outstanding
Posted on Apr 28, 2025
Good, clean and sanitary, worth recommending
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Guest User
Deluxe Room 2 Double bed
Stayed in Jan 2024
Family
10 reviews
10/10
Outstanding
Posted on Feb 26, 2024
I like this hotel very much. The interior and surrounding environment of the hotel are very good. I will stay again next time
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Anonymous User
Grand Park View Room, Guest Room, 1 King, Central Park View
Stayed in Jul 2023
Family
7 reviews
10/10
Outstanding
Posted on Nov 16, 2023
The hotel is in a great location, with a high-definition view of the entire Central Park.
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Guest User
Park View Room, Club Lounge Access, Guest Room, 1 King
Stayed in Sep 2023
Family
2 reviews
9.0/10
Great
Posted on Jan 7, 2024
The rooms in the new studio are pretty good
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Kamijiangi
Park View Room, Guest room, 1 King, Central Park view
Stayed in Oct 2023
Solo traveler
7 reviews
9.0/10
Great
Posted on Nov 29, 2023
The location is very good, the room has a beautiful view of Central Park. However, the sound insulation is too poor. You can always hear the sound of sports cars, motorcycles, police sirens, and huge lightning protection on the road. I can't sleep well at all.
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WawaDolly
Avenue View Room
Stayed in Jul 2024
Family
18 reviews
10/10
Outstanding
Posted on Oct 4, 2024
Close to Central Park, great location!
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Anonymous User
Deluxe Room 2 Double bed
Stayed in Jul 2024
Business traveler
10 reviews
10/10
Outstanding
Posted on Aug 22, 2024
Great attitude, first-class service
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Guest User
Park View Room, Guest room, 1 King, Central Park view
Stayed in Sep 2023
Business traveler
3 reviews
5.0/10
Posted on Oct 14, 2023
The hotel room facilities are relatively old and the air conditioner is very noisy. The hotel booking was a bummer. The Central Park view room we were promised could only see the treetops. When I asked to move to a higher floor, I was asked to pay an additional US$1,000 per night. When I checked in, I was already applying for the key card and was waiting for it. I was cut in line by the team behind me. I had to wait several times and waited for half an hour before I got the key card. There is no sliding door at the door in the morning or at night. We agreed to include restaurant breakfast, but the front desk said it was only $130. The breakfast bill and menu prices were seriously inconsistent. The waiter in the restaurant is very old and has a bad memory. He either cannot hear clearly or misses the order. All in all the experience was very poor. Not worth the high price at all. Very disappointed and don't want to stay there again.