Sheraton New York Times Square Hotel
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
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Sheraton New York Times Square Hotel

Health Protected
811 7th Avenue, W 53rd St, New York, New York State, 10019, United States
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With a stay at Sheraton New York Times Square Hotel, you'll be centrally located in New York, steps from Broadway and 5 minutes by foot from Times Square. This 4-star hotel is 0.4 mi (0.7 km) from Central Park and 0.4 mi (0.7 km) from 5th Avenue.Show More
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hotel overview picture
3.9/5Good·Location: 4.1
70% Recommended
All 115 Reviews
Amenities
SpaMassage RoomFitness RoomPrivate ParkingBarRestaurantCaféMeeting RoomCurrency ExchangeLuggage Storage
All Amenities
Surroundings
Metro: Seventh Avenue
(110m)
Metro: 50th Street
(230m)
Airport: New York LaGuardia Airport
(14.8km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Premier Two Double Room
4

Premier Two Double Room

2 Double bed
Has window
Wi-Fi (additional charge)
Non-smoking
Air Conditioning
Private Bath
TV
Private Toilet
Room Details
Check Availability
Premier King Room
4

Premier King Room

1 King bed
Has window
Wi-Fi (additional charge)
Non-smoking
Air Conditioning
Private Bath
TV
Private Toilet
Room Details
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Traditional Queen Room
1

Traditional Queen Room

1 Queen bed
Has window
Wi-Fi (additional charge)
Non-smoking
Air Conditioning
Private Bath
TV
Private Toilet
Room Details
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Superior King Room
1

Superior King Room

1 King bed
Has window
Wi-Fi (additional charge)
Non-smoking
Air Conditioning
Private Bath
TV
Private Toilet
Room Details
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Executive Suite
5

Executive Suite

1 King bed
Has window
Wi-Fi (additional charge)
Non-smoking
Air Conditioning
Private Bath
TV
Private Toilet
Room Details
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Traditional Double Room with Two Double Beds and Adapted Tub - Mobility and Hearing Accessible
4

Traditional Double Room with Two Double Beds and Adapted Tub - Mobility and Hearing Accessible

2 Double bed
Wi-Fi (additional charge)
Non-smoking
Air Conditioning
Private Bath
Bathtub
TV
Room Details
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Traditional King Room Roll in Shower Mobility Accessible
5

Traditional King Room Roll in Shower Mobility Accessible

1 King bed
Wi-Fi (additional charge)
Non-smoking
Air Conditioning
Private Bath
TV
Private Toilet
Room Details
Check Availability
Traditional Room, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing w/ Tub)
1

Traditional Room, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing w/ Tub)

1 King bed
Wi-Fi (additional charge)
Non-smoking
Air Conditioning
Private Bath
TV
Private Toilet
Room Details
Check Availability
Traditional King Room Adapted Bathtub Mobility and Hearing Accessible
4

Traditional King Room Adapted Bathtub Mobility and Hearing Accessible

1 King bed
Wi-Fi (additional charge)
Non-smoking
Air Conditioning
Private Bath
TV
Private Toilet
Room Details
Check Availability
Traditional Double Room with Two Double Beds and Roll-in Shower - Mobility Accessible
4

Traditional Double Room with Two Double Beds and Roll-in Shower - Mobility Accessible

2 Double bed
Wi-Fi (additional charge)
Non-smoking
Air Conditioning
Private Bath
TV
Private Toilet
Room Details
Check Availability
Superior Two Double Room
6

Superior Two Double Room

2 Double bed
Has window
Wi-Fi (additional charge)
Non-smoking
Air Conditioning
Private Bath
TV
Private Toilet
Room Details
Check Availability
Traditional King Room
1

Traditional King Room

1 King bed
Has window
Wi-Fi (additional charge)
Non-smoking
Air Conditioning
Private Bath
TV
Private Toilet
Room Details
Check Availability
Traditional Room, 1 Queen Bed, Accessible, Non Smoking (Mobility & Hearing w/ Tub)
5

Traditional Room, 1 Queen Bed, Accessible, Non Smoking (Mobility & Hearing w/ Tub)

1 Queen bed
Wi-Fi (additional charge)
Non-smoking
Air Conditioning
Private Bath
Bathtub
TV
Room Details
Check Availability
Traditional Two Double  Room
1

Traditional Two Double Room

2 Double bed
Has window
Wi-Fi (additional charge)
Non-smoking
Air Conditioning
Private Bath
TV
Private Toilet
Room Details
Check Availability
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Guest Reviews(115)

3.9/5
Good
Verified Reviews
  • Cleanliness4
  • Amenities3.7
  • Location4.1
  • Service3.8
Anonymous User
January 28, 2024
Managed to arrive early and allowed early check-in at 1pm plus instead of 4pm. The caucasian woman stationed at the check-in counter was not the most friendly person. I passed her my credit card and was waiting for her to instruct me to sign for receipt. After a long pause, i realized i have to do something with the machine, and asked her where do i click for the machine. She did not respond kindly. I understand not every American has travelled widely and tends to provide poorer quality services as compared internationally. Hereby pointing this out, as a matter of fact, the hotel need to understand not every country use the same brand of credit card machine/POS as the Americans. The hotel staff should not expect foreign guests to know how the machine or hotel works. Also, there is no instruction on the machine ‘Please sign here’. The staff should at least provide a verbal instruction for signature on the machine. If the staff cannot be bothered with providing verbal instructions, please paste a visual aid on the machine at the minimum. Thankfully, the asian guy during check out was much friendlier and tried to start a conversation, but i was having a cold so i tried to minimise interaction. The interiors were old fashioned like in 90s. Fortunately, the room was clean and lit with multiple lamps around the room. As with most reviews, I was charged twice on my credit card on first day and last day each. Asking for a refund through my card service now as unauthorised charge was made on the last day and it wasn’t even on the receipt/expense report. I would gladly just pay for everything on my Day one, instead of going through such trouble. No receipt for deposit or cancellation, unlike other hotels i have been to. Service and amenities are average. No slippers available in the room. Locker for valuables provided. Own coffee machine provided in-room, but don’t set high expectations as it’s not Nespresso. There is no in-room dining menu for reference, even if i want to get. 30$USD destination fee per night is compulsory but exchangeable for 2hr bike rental in central park for two pax or food in the hotel. It feels like the hotel wants to charge you extra but don’t want to provide the service paid. I didn’t bother to purchase food from hotel as the reviews were average. Recommend to visit Los Tacos No. 1 & Broad Nosh Bagels a few blocks away for breakfast and lunch. The best point and only positive point is the hotel location. Just behind MoMA and near proximity landmarks such as Rockefeller Centre, and two streets away from 5th Avenue and Central Park. Only stayed here for convenience as a friend was also staying in the same hotel for business needs.
Guest User
July 18, 2023
Old hotel but in very nice location. Few mins walk to Times Square
Wubirongguang
December 14, 2023
The hotel had overcharged me $150. When I first checked in in the hotel, they changed $150 for upgrade. This is ok They also retained us $150 as deposit. The hotel advised us that the hotel wouldl issue us two free tickets for city tour. Also, the hotel advised us we would have $150 credit while shopping or eating in the hotel. When we checked out, we found the hotel did not gave the credit to us and took away our deposit. We had to spend 30 minutes to explain and to wait for the staff processing. Finally. The staff corrected the mistake and printed a new invoice to us. However, I found the hotel still kept changing that $150. I just returned from a international trip and am wondering how to communicate with you. Bad experience!
Anonymous User
September 2, 2023
The hotel doesn’t provide toothbrush, toothpaste, slippers & hot water pot. We called the room keeper for 3 times and the toothbrush was finally delivered to us the next day. This was really a bad experience, we definetly would not recommend this hotel to tourists, it does not worth the price.
Guest User
February 16, 2023
The hotel is very old. The rooms are tiny. The view is ok but you cannot enjoy it because of very dirty Windows. The stuff is nice and helpful. Breakfasts are so so - not a lot of variety.
Guest User
September 26, 2023
Hotel located next to Time Square. Smooth operations
Akmal
June 27, 2023
The hotel is suitable for family holidays, Service is good
Guest User
July 31, 2022
Conveniently located and views are nice. Staff are nice and friendly but made mistakes. Guess they are too busy to handle lots of guests.
Anonymous User
July 8, 2023
Excelent service. Great location. Closed to Central Park.

Property Policies

Check-in and Check-out Times
Check-in: After 16:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this hotel.
Children between 0 and 11 years old can stay for free if no extra bed is needed.

Cribs and Extra Beds
For all room types, cribs can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 2 years old and under
Adding crib: Free

Breakfast
TypeWestern, Chinese
StyleBuffet
AgeFee
Adult
$44.60 per person
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Clean
  • 4/5
Cleaning & disinfecting
  • Rooms are disinfected between stays

Property Description

  • Opened: 1961
  • Renovated: 2012
  • Number of Rooms: 1306
With a stay at Sheraton New York Times Square Hotel, you'll be centrally located in New York, steps from Broadway and 5 minutes by foot from Times Square. This 4-star hotel is 0.4 mi (0.7 km) from Central Park and 0.4 mi (0.7 km) from 5th Avenue.

Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless Internet access and concierge services. This hotel also features gift shops/newsstands, wedding services, and a ballroom.

Enjoy a meal at Hudson Market or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 11:30 AM for a fee.

Featured amenities include a business center, express check-in, and express check-out. Planning an event in New York? This hotel has facilities measuring 36000 square feet (3344 square meters), including a conference center. Self parking (subject to charges) is available onsite.

Stay in one of 1780 guestrooms featuring flat-screen televisions. Your pillowtop bed comes with premium bedding. Wireless Internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Services & Amenities

Fitness Room
Bar
Restaurant
Café
Meeting Room
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

How much does it cost to stay at Sheraton New York Times Square Hotel?

Prices at Sheraton New York Times Square Hotel are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Sheraton New York Times Square Hotel?

The closest airport is New York LaGuardia Airport. It is 14.81km from the hotel and approximately a 28minutes journey by taxi.

What are the check-in and check-out times at Sheraton New York Times Square Hotel?

The check-in time is after 16:00 and the check-out time is before 12:00.

Does Sheraton New York Times Square Hotel provide airport transfer services?

No, the Sheraton New York Times Square Hotel doesn't provide airport transfer services.

What amenities and services does Sheraton New York Times Square Hotel have?

Sheraton New York Times Square Hotel has the following amenities and services: Pets allowed (additional fee), Spa, Massage Room.

Does Sheraton New York Times Square Hotel have a swimming pool?

No, Sheraton New York Times Square Hotel doesn't have a pool.

Does Sheraton New York Times Square Hotel have fitness amenities?

Yes, Sheraton New York Times Square Hotel has fitness amenities.

Does Sheraton New York Times Square Hotel provide Wi-Fi?

Please view the amenity list on the hotel page.

Does Sheraton New York Times Square Hotel have non-smoking rooms?

Yes, Sheraton New York Times Square Hotel has non-smoking rooms. Please view the hotel listing for details.

Does Sheraton New York Times Square Hotel provide breakfast?

Yes, Sheraton New York Times Square Hotel provides breakfast.

About This Property

Nearest AirportNew York LaGuardia Airport
Distance to Airport15.57KM
Nearest Train StationGrand Central Terminal
Distance to Train Station1.44KM
Nearest Subway StationSeventh Avenue
Distance to Subway Station0.11KM
Average Price FromUSD454
Hotel Star Rating4