Guest Reviews of Hampton Inn Manhattan - Times Square South
7.6/10
Good
41 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location7.5
Amenities7.3
Service8.4
Cleanliness7.3
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All reviews(41)
Positive reviews(34)
Reviews with photos/video(13)
Great location(15)
Negative reviews(7)
Ploynutlee
Accessible King Room with Roll In Shower
Stayed in Dec 2025
Solo traveler
3 review
6.5/10
Posted on Jan 17, 2026
The service is good but I found cockroach in the shower
Jolene L
Accessible King Room with Roll In Shower
Stayed in Oct 2024
Couple
14 review
10/10
Outstanding
Posted on Dec 3, 2024
One of the best hotel we stayed in NYC . Receptionist very accommodative . They allowed me for early check in . Location wise is very good. Walking distance to Times Square . Will definitely come over to stay again
Guest User
Accessible Queen Room with Roll In Shower
Stayed in Jan 2025
Couple
1 review
8.5/10
Very good
Posted on Feb 6, 2025
Nice hotel good value for money is a bit noisy but it is in the heart of New York City. Also only 2 elevators and it was overcrowded trying to get breakfast
RenjianzhengdaoHarvey
Two Double Room
Stayed in May 2025
Traveling with friends
231 review
10/10
Outstanding
Posted on Jun 25, 2025
The location is very good.
Makara Ung
King Room
Stayed in Aug 2023
Business traveler
20 review
10/10
Outstanding
Posted on Sep 25, 2023
Good view
Guest User
King Room
Stayed in Apr 2023
Business traveler
9 review
5.5/10
Posted on May 23, 2023
Convenient location; ideal breakfast available. Bath area big enough, just the cleaning can be improved.
MAHAMADZUBER
King Room
Stayed in Feb 2023
Family
23 review
9.0/10
Great
Posted on Mar 7, 2023
This is good location
Guest User
Two Double Room High Floor
Stayed in Dec 2025
Business traveler
15 review
9.0/10
Great
Posted on Jan 20, 2026
The room was a bit old, and the linens were worn too, but it was clean enough.
The room had a refrigerator and water, but no slippers; you had to ask the front desk for a toothbrush.
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King Room With Refrigerator-Non-Smoking
Stayed in Sep 2025
Couple
6 review
8.5/10
Very good
Posted on Oct 17, 2025
It was alright, not as scary as the negative reviews on Google Maps suggested. The location is excellent, very close to the subway station, and just a few steps from Times Square. Service was decent; I could store items I ordered online beforehand at the hotel reception without being asked for tips. Breakfast was also acceptable. The only downsides are that the facilities are a bit old and worn. Overall, after four nights, it was a pretty good experience.
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Luckyalways
Double Room
Stayed in Dec 2025
Business traveler
26 review
6.0/10
Posted on Jan 22, 2026
This is standard for a motel; the breakfast is very basic, and it would be hard to stick to eating there for a week straight. The location is considered quite good, mostly within walking distance.
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Aidehuadeqimiaolvxing
Two Double Room
Stayed in Sep 2025
Business traveler
3 review
4.0/10
Posted on Oct 11, 2025
It's not as good as the Home Inns in China. The room is small, the environment is poor, and the quilts are also poor. I really don't recommend it.
If the booking price is high, I wouldn't recommend staying here. The only good thing I could say is that the staff might not be too indifferent.
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Pobingdexuelang
Two Double Room
Stayed in Sep 2025
Family
7 review
6.0/10
Posted on Oct 4, 2025
The room is too old, the quilt should be at least 6 years old, the hygiene is very average, no comparison with Hampton Inn in China, the bed is more than ten years old, reinforced with iron sheets, and it can easily scratch your legs. The elevator button light is broken and no one fixed it during my three-day stay. The elevator ceiling light is also flickering. Many foreigners press the button to go up one floor and then walk down the stairs. There are only two elevators, and the wait time for the elevator is at least 15 minutes in the morning. The advantage is that it is in the downtown area. I will not stay again. I don't understand why it is so expensive. The price-performance ratio is too low. This is the first time I write a review of a hotel on Ctrip
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Guest User
Double Room
Stayed in Jun 2025
Business traveler
58 review
10/10
Outstanding
Posted on Jul 17, 2025
Located in the heart of Manhattan, transportation is convenient, the front desk staff are very friendly, and the breakfast options are also okay. I will choose to stay here next time. Not bad!
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Guest User
Two Double Room High Floor
Stayed in Dec 2024
Traveling with friends
14 review
2.5/10
Posted on Jan 6, 2025
The hotel facilities are seriously aging, the sound insulation of the rooms is poor, the sliding door of the bathroom shower room is broken and cannot be opened, the water pressure is very low, and the public ice cubes and drinking water equipment are dirty and broken, just like a fake. . . . . . The elevator was overloaded. Breakfast ended at 10:00 am. We went downstairs at 9:40. After waiting for 20 minutes, the elevator arrived at the restaurant on the first floor and it was gone at 10:05.
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Anonymous User
King Room
Stayed in Aug 2024
Solo traveler
16 review
6.5/10
Posted on Sep 16, 2024
(24.9.9-9.15) It was my first time to go to New York. When I stepped into the hotel, saw the lobby, and saw the room, my first reaction was that it was so bad. 2500 RMB a night is this? My friend said it was very good, because he spent more than 500 US dollars to stay in another hotel. The design of our room was almost the same and the area was about the same.
After staying for six nights, especially when I moved to the next hotel, I felt that this hotel was really good. The location is very good. You can walk to everything. Because it is not on the main road, the hotel room is very quiet. The breakfast in the hotel is also very good (my friend said that his breakfast is better than the breakfast in the hotel where he spent more than 500 US dollars). There is hot water in the breakfast place, and there will be cookies and afternoon tea in the lobby in the afternoon.
The room area is consistent with the booking page (because the area of the next hotel I booked is more than half of what is written on Ctrip). In short, after comparison, I think this hotel is really good.
The only thing that made me feel uncomfortable was that there was a woman in the lobby whose name I didn't know. She was not tall, a little fat, and had white skin. After a few encounters, I could feel that she was unfriendly to yellow skin, with a gloomy expression. She was obviously more enthusiastic to white skin (or maybe she was just unfriendly to me 🤔). The attitudes of the other black waiters were much better, with a hearty smile, patience, and making people feel like spring breeze 👍