Hotel Hendricks Reviews

I was very surprised to be charged an extra cost upon arrival for 2 bottles of water, a coffee machine in the room and Internet. The charge was significant (40$ per day). Not sure if they charged everyone or just people from Trip app.  Otherwise everything else was nice & clean. Appreciated the pillows and plush towels.

Hotel Hendricks is a delightful, convenient place, and it has become our reliable go-to destination when we visit the city. It is well-appointed, clean, and safe. The staff is warm and helpful. A great hotel!

Great hotel - very small room but expected for NYC. Room cleaned and bed made up every day, Stylish room with great shower. Lovely rooftop bar.

Room looks lots larger in pics , closet door didn’t open on one side and it has no drawers no space at all in room. Location was good. Most things within walking distance. Rooftop bar closed all the time for events , so was not able to enjoy this.

Great stay. Room is dark even though there’re a few lights. Bed and pillows really comfortables and shower is fantastic. Close to everything.

The location is good and conveniently located nearby Time Square, Broadway, Empire State and other shopping areas. There are a lot of food choices within 5 minutes radius from the hotel. However the cleanliness of the room is not up to standard, quite dusty. The room has very dim lighting and no mirrors a part from the shower. They also forgot to equip our room with the coffee machine and water, we had to ask. On top of that the hair dryer was not working at first and had to be replaced. There is amenity fee, we managed to use the gym although it is small, it is equipped. However only 2 people can use it at a time due to space constraints and equipment availability. Overall we had a comfortable stay.

The location was perfect. Walking distance from everything I needed, a very short distance from Bryant Park as well as short walking distance from the subway. The hotel itself is generally nice, but always busy due to having both a restaurant at the entrance as well as a rooftop bar. There is almost always a wait for the elevators due to both the rooftop bar as well as employees moving around in the hotel. The room is generally nice and clean, however it was quite dark. The acoustics in the room were terrible. You can hear the elevators going up and down all day long. Every morning at 06:00 I heard a phone vibration, probably the next-door neighbor's alarm clock. It felt as if it is in my room. The gym is basic but decent. There is a treadmill, free weights, towels and cold water available and it wasn't very busy. Complementary water bottles were provided once only upon arrival and that too only after being offered (as opposed to them placing the bottles in the room). I'm assuming they would have provided more on other days had I asked, but I would expect it to be provided daily.

Same period, rates are fairly decent! Easy n convenient!

Love the hotel. The staff. The location. The quietness. The restaurant. The rooftop everything was excellent. Will definitely recommend it and come back

Beautiful, clean rooms. Kind, friendly staff. Rooftop and restaurant/bar were closed on Sunday due to Mother’s Day, which was unexpected, but found lovely spots nearby instead. Will stay here again!

Very standard hotel and maxing location but services and room were dated and not spacious. Too crammed and it’s a hotel for business travelers for a hop in hop off tour.

Haven't received back the security deposit. Restaurant service was really good and front desk staff was nice.

Room inside too dark,seems insufficient light.

The hotel's location was excellent. I booked early, so the price was quite reasonable. However, the service was just so-so. There were days when they didn't provide towels, and even though I stayed for 6 nights, they never once cleaned the hair out of the shower stall [I didn't notice because it was covered by a stainless steel lid, but I realized it when the water stopped draining]. The cleanliness wasn't particularly nice either. Fortunately, I'm not a very sensitive person, so I wasn't too uncomfortable during my stay. Although there were reviews saying it was small, it wasn't bad for two people. It's perfect for having a beer while admiring the Times Square night view from the lounge. They called a taxi to the airport for me on the day of check-out, and the price was reasonable.