TownePlace Suites New York Manhattan/Chelsea Reviews

The room was clean and, though small, had a stylish interior which was great. They also offered free coffee, which was a nice touch. However, it took a long time for the shower water to get hot, and the heating kept turning on and off, making it quite cold. I also felt a bit uneasy that the curtains were sheer, as it seemed like people in the building across could see in.

The hotel lobby offers coffee and tea. The room is small, but it has kitchen facilities for cooking. Breakfast is decent. For the price, it's quite good value for money in New York. It's also a short walk to a lively main street.

Nice location: 1 min walk to 28st station, 7 mins walk to penn station, close to time squares and Macy’s Good American style breakfast, wide selection of cereal Small room, not very good tidiness, only 4 lifts which the building has a total of 46 floor, always have to wait for a long time

This hotel is small but exquisite, very clean and comfortable. The location is excellent, within walking distance to the Empire State Building, and there are many restaurants nearby. The only downside is the long wait time for breakfast.

The hotel's location is great, it's very clean, and the staff's service attitude is also good – everything was fine, except for the air conditioning. The AC really needs to be replaced; either it didn't work at all, or when it did, the noise was deafening, like sitting in a helicopter. We stayed for three days and had staff come up to fix it ten times.

The room was small, but that's understandable for New York. The breakfast was good, and the hotel's location is excellent; you can take the subway or walk almost anywhere. I'm satisfied. Plus, the hotel can arrange airport transfers, which is super convenient! 😊

Not cheap but the best location and service

Nice for a work trip, very good location in south manhattan.

Excellent stay

Decent place to stay! The free breakfast is good plus. I definitely recommend it.

I don’t understand why there are so negative reviews for this hotel, the hotel is brand new and I did not face any elevator waiting issues even during weekends. Surely coming back to this plave when I am in New York.

Very satisfied. 1. The location is great, less than a five-minute walk from Penn Station (the entrance is next to Madison Square Garden). Penn Station is a major transportation hub, offering LIRR trains to and from JFK Airport and Amtrak connections across the US. The hotel is about two minutes from the station, and all major Midtown attractions are within walking distance. 2. The room was a good size and clean, with separate wet and dry bathrooms. It was also very quiet. The staff was friendly, and the lobby provided free hot water and coffee. Overall, highly recommended!

Breakfast is average, you need to queue up, the location is good, but the room is small.

The overall living quality is very good and recommended. The breakfast is quite rich, and there is free coffee in the lobby 24 hours a day.