New Hotels in Cebu City

"Lovely hotel with cute decorations easy to access my boyfriend haven’t stopped talking about how affordable and worth it to stay here. If we go to Cebu we will stay in Kokotel again!!!"

"The environment is generally good and quite large. The only drawback is that there is no hairdryer and the deposit can only be accepted in cash."

"All bookings at Nustar Resort include breakfast and access to the Executive Club Lounge located on the 23rd floor of Fili Hotel. Mini-Bar is complimentary with a selection of 2 local beers, juices, and sodas. Nespresso machine with 4 capsules. TWG tea. Bottled water is unlimited. I appreciate the fridge being very cold. Gerlain Paris branded bathroom amenities, as well as bath salts for the large bath. Afternoon Tea (2:30 pm - 4:30 pm) Light snacks with a limited selection of savory and sweet bites, they need to improve on this. Evening cocktails and canapés (5:30 pm - 7:30 pm) Excellent food buffet. I like the lechon quesadillas, jalapeño cheese poppers, and siomai. I appreciate the bartender crafting cocktails from a menu of drinks. I understand the hotel is still brand new, but they need to do multiple inspections before releasing the room to guest. Vanity mirror was dusty from construction. The Butler service was very attentive, many thanks to Ice (Butler) for making my stay pleasant, he would escort me to the pool, and even breakfast buffet at Fili Hotel bypassing the crowd at the entrance. Breakfast Buffet is at Fili Hotel which is extensive and one of the best in Cebu. The problem is the crowd, while Nustar Butlers will escort Nustar guests to a table, there’s no dedicated tables for Nustar guests, which confuses the restaurant staff with seating assignments. Alternatively, the breakfast buffet at the executive club lounge is quiet but with limited options, they should have an a la carte menu to expand options like other international luxury hotels. The security at the lobby entrance is wildly inconvenient and inconsistent, every time you enter you need to prove you’re a guest of Nustar and not a guest of Fili or a casino player. It’s weird that they are sometimes overly strict and many times just ignore people passing by. Guests have a keycard to use elevators what’s the point of the guards that have a list of people’s names and room numbers, if anything that’s a security risk. The pool service is lacking. Shared between 2 hotels and the upcoming grand summit. The pool area lacks service of a 5-star hotel, towels need to be claimed at a towel hut. My expectation is that there are staff that will setup loungers with towels for guests. And since the pool facility is shared with the muncher large Fili Hotel it can get crowded. Fortunately, Nustar has a private infinity pool which was closed my stay. Nustar Resort has potential to be Cebu’s most luxurious hotel, they have the hard product with their spacious luxurious rooms, but they need to improve their soft product - the service from the butlers are outstanding and personal, but everyone else seems to be lost. For the asking price of 250-300 usd per night there’s a lot to expect. Nustar is primed for excellence but falls just short of achieving refined luxury. I’m hoping Nustar partners with Marriott and rebrand under Luxury Collection. Or even Hyatt with Unbound Collection."

"Perfect Stay – Highly Recommended! I stayed in this apartment for 4 nights, and it was absolutely perfect! Everything was spotlessly clean and felt brand new. The apartment had everything you need for daily life, and the kitchen was fully equipped, making it easy to cook. One of the highlights was the projector. It worked flawlessly and made watching movies a great experience. The internet connection was stable and fast, which was important for me. The bathroom was also modern, and well-maintained. A huge plus was the host – he was incredibly responsive, always helpful, and even went out of his way to assist in finding other accommodations. That level of dedication is rare to find! I can highly recommend this place and would definitely stay here again!"

"Had a wonderful stay! The place was super clean, comfortable, and had everything I needed. I had to take refuge here during Storm Tino, and I’m so grateful they had a generator to keep the power on. The amenities were great — fast WiFi, Netflix access, and cozy vibes made it feel just like home even through the storm. Highly recommend and would definitely stay here again! 🌧️🏡💡✨"

"For my 5 days stayed at this hotel it's quite good though there are some that need to improve like the reservation and the reception staff that need to coordinate with each other in short they need proper endorsement after their shift had done to avoid hassle with the guest in terms of check-in..."