Hotels with Bars in Newbury Park

An a dedicated Marriott hotel chain family we were truly taken back by a very bad stay experience on 5/22 to 5/23. I attempted to contact the hotel and the corporate office yet recieved a form letter type apology with no true correspondence back from Marriott to resolve such an issue. A Mr. Gustavson wrote apologizing for the trash in front of the hotel the urine looking substance in the elevator and the multiple tour buses parked outside of our room which were noisy throughout the entire night and early morning hours making it impossible to sleep. Mr. Gustavson also gave me an email that was incorrect. As I stated the noise in the rear parking lot all night long was very disruptive relative to getting any sleep in room #205, which was adjacent to where the buses and people were talking etc. all night long. I just had shoulder surgery and we were up in thousand oaks to visit the gravesites where my wife's parents are buried. We have never experienced such a disturbance and disruptive environment while staying at one of Marriott's hotels. We also reported the overflowing maintenance trash cart in front of the hotel with trash sprawled all over the sidewalk etc. as I noted it was just left of the front doors as I pulled into the parking stall by the handicapped space. The trash cart was a large gray wheeled unit used most likely by maintenance to clean rooms etc. We also reported a liquid mess in the elevator which we noted looked like urine. The entire experience was less than expected from the Marriott chain and without a phone call in return or reimbursement of the 20000 Bonvouy Points I spent on this nightmare stay. We were certainly not informed of the big tour buses and activity in the parking area adjacent to our room which should have been disclosed and surely we would have declined and asked for another room. The caution tape in the parking lot does indicate this was a predetermined plan and we were the victims of a poorly selected room. Needless to say, we will not be returning to this location and are truly disappointed that Marriott chose to ignore my letter to corporate and correspondence to the hotel. I would not recommend this location.