Rigel Hotel

Excellent value for money , clean room good showers and air conditioning with a great buffet breakfast included , it’s a 5 star for us , highly recommend

A good, clean hotel that left a very pleasant impression. We stayed in a Deluxe room — it was comfortable, well-maintained, and fully met our expectations. I would especially like to highlight the staff: they were always attentive, friendly, and ready to help in any situation. They answered all our questions quickly and clearly, which made our stay much easier. The room was cleaned daily, towels were changed regularly, and all amenities, including tea and water, were replenished every day — this really added a sense of care and high-quality service. The food was tasty and varied. It may be more oriented toward Asian cuisine, so it might not suit all Europeans, but the selection was good: fresh fruits, hot dishes, Chinese-style porridge, salads, pho soup, fried eggs, and drinks. If you value peace and quiet, I recommend choosing a room with a mountain view — it is noticeably calmer and more relaxing. Overall, the hotel can be confidently recommended for a comfortable stay.

Good hotel. Continue 3 times this room coz best choose with 2 bedroom. And funny personal.Clean rooms every day. Add new bottle with waters and coffe too.

The staff at this hotel are second to none. For quality service, those is the hotel to choose. From the reception staff, to the waitresses and catering staff through to housekeeping, you just won't find friendlier and helpful service. 10 Stars to the staff of this hotel, thank you so much for your quality hospitality.

My family and I were highly disappointed with our stay at Rigel Hotel. The photos they are using on trip.com are obviously false and do not replicate what you actually receive for your money. 1. The pool photo on trip shows ample sunbeds with mattresses and umbrellas for shade but on arrival we were met with a few hard chairs to sit on. 2. We went to the games room straight after check in to find it was unkempt with cigarettes on the floor, broken furniture, all pool cues with no usable top on them and a soccer game with at least 4 plastic players broken, not including the goalie for one side. One of the airconditioners was broken. When my son went there to play pool, he was told not to put the other one on so he came back to the room a sweaty mess. The worker turned the only working one off. 3. The staff there didn't understand English and we found it really difficult to communicate with them. The example when we checked out was, I gave them my card and told them the room number for check out. We waited to be called to be told that the room was checked but no one came so when I went back to the counter to ask, staff told me that check in was at 2pm 😮💨 The service was incompetent. 4. Our fridge was broken in our room and we had to have it replaced. 5. The poolside was super slippery, see photos attached. We saw many a guest slip and comment on how dangerous it was especially since it was the side closest to the pool. 6. The food was mostly local, if you want any western food, I definitely don't recommend this place. Eggs, bread and a bit of fruit is all you are going to get. The juices are all watered down and I got food poisoning on my 4th day there. 7. We were on the second floor right outside the Rigel Hotel sign, the view stated 'mountain view on our booking but what we saw was a bus yard and wasteland with mountains in the distance. 8. The noise at this hotel is horrendous. Buses beeping at the bus yard, dogs barking in the middle of the night and staff talking loudly down the corridors early in the morning.

We lived in the hotel for 11 days. I've never changed my bedding in that time. They asked that at least the floors should be shrubbed.Ihnically, when they entered the room, the floor should be covered in sand. Dust is not wiped. Of the pluses, good, hearty breakfasts.air conditioner can't cope with cooling the room. The balcony should not be juiced, fits 1 personInstead of leg towels after a shower, a ladle cloth was laid.

The room is very large, and the basic facilities are good. There are swimming pools and gyms, and there are many kinds of breakfast. I'm very happy to book a good room at this price. But it may be a wasteland nearby, and there are many insects and sometimes enter the room. Those who mind may have to think about it carefully.