Rigel Hotel Reviews

Good hotel. Continue 3 times this room coz best choose with 2 bedroom. And funny personal.Clean rooms every day. Add new bottle with waters and coffe too.

The location is excellent, just a few minutes' walk to the beach. The night market center is also about a ten-minute walk away. The breakfast spread was very varied and plentiful, definitely recommended. The hotel itself was quiet, and the front desk service was very professional.

My family and I were highly disappointed with our stay at Rigel Hotel. The photos they are using on trip.com are obviously false and do not replicate what you actually receive for your money. 1. The pool photo on trip shows ample sunbeds with mattresses and umbrellas for shade but on arrival we were met with a few hard chairs to sit on. 2. We went to the games room straight after check in to find it was unkempt with cigarettes on the floor, broken furniture, all pool cues with no usable top on them and a soccer game with at least 4 plastic players broken, not including the goalie for one side. One of the airconditioners was broken. When my son went there to play pool, he was told not to put the other one on so he came back to the room a sweaty mess. The worker turned the only working one off. 3. The staff there didn't understand English and we found it really difficult to communicate with them. The example when we checked out was, I gave them my card and told them the room number for check out. We waited to be called to be told that the room was checked but no one came so when I went back to the counter to ask, staff told me that check in was at 2pm 😮💨 The service was incompetent. 4. Our fridge was broken in our room and we had to have it replaced. 5. The poolside was super slippery, see photos attached. We saw many a guest slip and comment on how dangerous it was especially since it was the side closest to the pool. 6. The food was mostly local, if you want any western food, I definitely don't recommend this place. Eggs, bread and a bit of fruit is all you are going to get. The juices are all watered down and I got food poisoning on my 4th day there. 7. We were on the second floor right outside the Rigel Hotel sign, the view stated 'mountain view on our booking but what we saw was a bus yard and wasteland with mountains in the distance. 8. The noise at this hotel is horrendous. Buses beeping at the bus yard, dogs barking in the middle of the night and staff talking loudly down the corridors early in the morning.

I stayed here for one night. The room was very spacious, though the bathroom was a bit small, it was still acceptable. The room came with instant coffee and green tea, which I enjoyed, along with bottled water, a safe, and a refrigerator. From the window, I could enjoy mountain views, and the room was generally quiet. Overall, the in-room facilities met my needs. The hotel offers a complimentary gym and an outdoor swimming pool. It seemed to be mostly used by Russian guests, but they were generally quiet. There's also a spa available for a fee. The hotel provides a complimentary buffet breakfast, served daily for about 3 and a half hours in the morning. The buffet featured a wide variety of dishes, including local Vietnamese options like pastries and pho (which were palatable for Chinese guests), stews and fried rice catering to Chinese tastes, as well as bread, jam, and salads for Western guests. Some front desk staff could speak Chinese, and the service staff assisted with luggage. Compared to hotels closer to the beach, the location is a bit more secluded, and the surroundings seemed somewhat undeveloped. However, it's not too far from the beach. Considering its affordable price, everything the hotel offered was already excellent and commendable. If I have the chance in the future, I would like to stay here again.

We lived in the hotel for 11 days. I've never changed my bedding in that time. They asked that at least the floors should be shrubbed.Ihnically, when they entered the room, the floor should be covered in sand. Dust is not wiped. Of the pluses, good, hearty breakfasts.air conditioner can't cope with cooling the room. The balcony should not be juiced, fits 1 personInstead of leg towels after a shower, a ladle cloth was laid.

The room is very large, and the basic facilities are good. There are swimming pools and gyms, and there are many kinds of breakfast. I'm very happy to book a good room at this price. But it may be a wasteland nearby, and there are many insects and sometimes enter the room. Those who mind may have to think about it carefully.

Considering the price, it offers decent value compared to other hotels of a similar star rating. However, the check-in process was incredibly slow, delaying us for over an hour before we finally got all the rooms we needed. The decor and facilities are quite dated, indicating the hotel is showing its age. On the positive side, the breakfast spread was quite varied and extensive. Overall, it was a satisfactory stay.

Rigel is probably one of the best hotel in my entire life! Firstly, they provide very delicious meal in the buffet. Secondly, even though our room was extremely cheap it was very spacious and I haven’t seen so big bed! Plus we could visit the gym and play billiards for free. May be one disadvantage is the view - the empty space looks like abandoned airport (but with gorgeous mountains).

Nice option to consider as convenient location. Good support from the team. I am a vegan and they supported to prepare special meal for breakfast.

Lovely 4 star hotel very close to the beach, about 7-8 minutes slow walk. The hotel provided beach towels free of charge. There is a small swimming pool. The room was clean and tidy. They stored our luggage after check out time. Breakfast offers many options. They organised a tour for us. The staff speaks some English. We recommend it.

Isn’t bad but if you have more money try to find something better

The breakfast at Rigel Hotel was excellent, offering a great selection of both Vietnamese and Western dishes, all tasting incredibly authentic. The staff were always friendly and smiling, making everyone feel welcomed and comfortable. Highly recommend to anyone visiting Nha Trang!

The room was spacious and clean, with an incredibly comfortable bed. The location was excellent, just a short walk from the beach. Dinner featured incredibly fresh seafood, expertly prepared by the chef. The staff were very friendly and readily helped us with our luggage.

This hotel is conveniently located very close to the beach, just a few minutes' walk to the sand each morning. The restaurant serves a great selection of dishes, and the grilled fish was particularly memorable. The staff were always friendly, greeting guests with smiles and providing incredibly attentive service. The rooms themselves were spacious and beautifully decorated, offering a warm and inviting atmosphere.