Nha Trang Marriott Resort & Spa, Hon Tre Island

Seriously, avoid this place at all costs. I stayed for two nights and was utterly fuming. As soon as I entered the room, I noticed footprints on the bed, but I didn't make a fuss and just asked housekeeping to change the sheets, not wanting to ruin my mood. Later that evening, I went to change into slippers and found they were used! The curtains were covered in dirt and even bloodstains. The 'complimentary' water bottles were clearly refilled and reused – absolutely disgusting. The room's facilities looked like they were salvaged from a condemned hotel; everything was so old! I called the front desk that night to resolve these issues, asking for a manager, but no one bothered to respond. It wasn't until the platform intervened that the manager finally showed up the following evening, after a whole day of being ignored. Their solution? An upgrade to a suite, and nothing else! I ordered room service, including mushroom soup, and the server didn't even bring a spoon! My god, is this really a Marriott? There was barely any Chinese spoken in the hotel, maybe one or two staff members who knew a few phrases. Do NOT go there. I'm already preparing an email to Marriott headquarters to complain about this hotel and its manager. Since I'm abroad, I didn't want to cause trouble, and there isn't even a police station on that island. It's truly laughable how helpless one can feel. It was terrible, absolutely terrible!

The hotel's swimming pool is large and great for kids to play in, though it can get quite crowded, making it hard to find a lounge chair. The beach is much nicer if you walk towards the villa area; the immediate beach has quite a few small pebbles. It wasn't quite the sandy beach I had imagined, and you can't see the sunrise or sunset, probably due to its location. The upside is the free access to the cable car and yacht, which is perfect for guests visiting VinWonders (Pearl Island) with children. The hotel basically doesn't offer lunch, only buffet, so it's better to eat on the island if you're looking for lunch.

The room was pretty good. The pool had a lot of fallen leaves, but if you called staff, they'd come clean it. On the third day, for some reason, the housekeeping staff just piled all the towels from the room in the living room. I wonder if they weren't happy with the tip. Mineral water wasn't refilled for free; you had to pay for extra bottles. The breakfast was excellent with plenty of juice options. There were three breakfast areas: two near the lobby and another one which was less crowded and quieter, right next to the infinity pool.

The luggage transfer service was excellent, very smooth and hassle-free. The check-in experience was great, definitely worth staying here.

The rooms are spacious, and the hotel offers convenient transport links to the Pier Park. The breakfast is incredibly diverse and plentiful, offering excellent value for money! It's perfect for family trips. I highly recommend staying on the island directly; there's no need to stay in the city.

The hotel is located on Hon Tre Island. You take a taxi to the port, then choose between a ferry or an overseas cable car to get to the island. From there, you'll need to take the hotel's shuttle bus to reach the hotel itself. When we had luggage, we opted for the ferry for both ways. For dinner excursions, we chose the overseas cable car. Our child absolutely loved the cable car, riding it twice back and forth and still wanting more. The hotel is an older property that has been renovated. While the in-room facilities show a bit of age, the rooms are very spacious, and the service is excellent, so it's still a good place to stay.

Worst experience ever! The villa is so far from the beach and the lobby; you need a buggy to get anywhere, which is super inconvenient. You have to call for a buggy for everything! Only bottled water in the room, which is ridiculous! The facilities are old, and there's basically no service. Besides being huge, it's just awful! The pool is dirty, and there's no privacy. Absolutely terrible! Plus, there's a strange smell in the room.