Sea Soul Hotel

The hotel is in a prime location, very new, and the facilities are quite good. The breakfast spread is excellent! There are many food options downstairs, but it was hard to choose. I was probably tired and didn't feel like venturing out, so I ended up just grabbing something quick. The only thing I tried that was an experience was crocodile meat. Everything else was uninteresting. It took half the day to get a bite to eat, and the ingredients weren't great. I won't be eating there again.

The hotel's location is fantastic! Right in the heart of Nha Trang, which makes going out and shopping super convenient. The hotel itself is grand and impressive, with a lovely European architectural style. Five-star recommendation! It's also just 200 meters from the beach.

The building looks super grand from the outside. I thought the pictures on the website were retouched, but it actually looks exactly the same in person! The room photos are also accurate – it's new, clean, and very comfortable. The soundproofing is standard. Breakfast is just average. This room type seems to be a corner room, with one wall being glass, so it gets bright in the morning. I'd recommend bringing an eye mask if you're a light sleeper. The sea view from the room is even better than in the pictures. Great value for money, I'd definitely come back here next time I'm in Nha Trang.

This hotel is relatively new, so the facilities are modern and the location is excellent. I chose a room facing the ocean, and the view was absolutely stunning. It's a peaceful spot despite being in a lively area. There's a Chinese-Vietnamese supermarket right across the street, which was super convenient for exchanging Vietnamese dong, and they even accept WeChat Pay and Alipay.

I booked the hotel's airport pick-up service, and as soon as I exited the airport, the driver was waiting with a sign with my name on it. He was very enthusiastic and professional. He even played Chinese songs in the car to welcome us, which put us in a good mood. When we arrived at the hotel entrance, the driver helped us get our luggage out, but not a single staff member came to assist. Nha Trang was our third stop in Vietnam, and this hotel had the worst service – or rather, no service at all. We pushed our luggage to the sofa ourselves, and I went to the front desk to check in. It was then I noticed that there was welcome juice available, both by the sofa and at the front desk (some already partially consumed), but no one offered any to us. The front desk staff checked us in with a completely expressionless face. Although they knew a few words of Chinese, we primarily had to rely on English plus a translation app. After we finished checking in and were about to gather our family to take the elevator, a comical scene unfolded: a white family arrived, and the staff immediately rushed over to offer them welcome juice... Such blatant differential treatment. We visited four cities in Vietnam this trip, and I can honestly say this hotel was the worst. No service whatsoever, and clear discrimination. We even stayed the longest here, four nights. During these five days, there was nothing that could be called service. The staff at the breakfast entrance were nice, greeting us with smiles, and the internal staff were also good, promptly dealing with trash and so on. As for the room, apart from being spacious, it had no other advantages. The bathroom was incredibly small, with nowhere to put toiletries. It was tiny. There was an outlet next to the bed, which I tried my best not to touch, and I unplugged my charger as soon as it was done. I will not be returning to this hotel a second time.

The room is incredibly spacious, bright, comfortable, and very clean.