Apus Hotel

Apus Hotel Reviews

Apus Hotel

95 95/9 Hùng Vương, Nha Trang Ward, Nha Trang, Khanh Hoa Province, VietnamView hotel details
Apus Hotel
Apus HotelApus HotelApus Hotel
Check available rooms for your travel dates
We Price Match

Guest Reviews of Apus Hotel

8.8/10
Very good
173 reviews
Verified reviews
Location9.3
Amenities8.4
Service8.7
Cleanliness8.9
Filter by:
Sort by:
All reviews(173)
Positive reviews(167)
Reviews with photos/video(60)
Great location(58)
Delicious breakfast(38)
Clean pool(24)
Great swimming pool(24)
Nice sea view(21)
Convenient location(15)
Average sound insulation(5)
Friendly front desk staff(5)
Negative reviews(6)
Светлана Ц.
Superior City View
Stayed in May 2026
Family
3 reviews
6.0/10
Posted on Jul 10, 2026
My 12-year-old daughter and I stayed from June 28th to July 5th, 2026. The service is non-existent. No one smiles; everyone looks very sad. Guests leaving the hotel seem grumpy. The room is extremely cramped and uncomfortable. The pool is clean but very small. The sun loungers are torn, but the sea view is picturesque. The food is disgusting. There was practically nothing for my child to eat. Everything is prepared and catered towards Asian guests. Russians have no business being there. The only upside is its proximity to the sea. I do not recommend it.
Original textTranslated by Google
Zin Ko
Senior Sea View
Stayed in May 2026
Couple
19 reviews
7.0/10
Posted on Jun 20, 2026
A room with sea view is definitely worth the stay. Location and convenience is great. Be prepared to provide a deposit of 500K VND.
Response from Property: Dear Guest,Thank you so much for your wonderful review! We are thrilled to hear that you found the ocean view room completely worth staying in and enjoyed our convenient location.Regarding the 500,000 VND deposit, this is a standard policy at our hotel to ensure room and amenity maintenance during your stay. Please rest assured that this amount is fully refundable upon check-out after a quick room inspection. We truly appreciate your understanding and cooperation.We look forward to welcoming you back for another fantastic stay in the future !Warm regards.
MARINA BAIBULDINA
Senior City View
Stayed in Apr 2026
Couple
3 reviews
8.0/10
Very good
Posted on Jun 8, 2026
Pros: Great location, with many highly-rated establishments nearby. The front desk staff were wonderful and responded instantly to requests. My deposit was refunded in full. Neutral: Breakfast. It wasn't to our taste as we're used to breakfasts with porridge, eggs, and cottage cheese; here, there were only eggs. Cons: When checking in, carefully inspect your room. We had a torn towel on the floor and the safe didn't work. During our entire stay, there was a persistent smell of urine in the room (especially noticeable when first entering). We asked for an additional floor cleaning (which was done in front of us), but the smell didn't go away. The housekeepers were very noisy; when they came to clean the floor, they knocked on all the doors (there are no 'do not disturb' signs in the rooms) regardless of whether you were resting or not (cleaning hours are from 9 AM to 4 PM). In the end, we checked out on Friday, even though we had paid until Sunday.
Original textTranslated by Google
Response from Property: Warmest greetings from Apus Nha Trang. We sincerely apologize for any less-than-satisfactory experience you may have had during your stay. Your feedback is invaluable and will help us improve our services. We hope to have the opportunity to serve you again in the future with a better experience. Sincerely.
VALENTINA KUNITSA
Family Sea View
Stayed in Apr 2026
Family
7 reviews
9.5/10
Amazing
Posted on May 27, 2026
Our family of five stayed in room 1029. The room had a panoramic window with a sea view, which was very beautiful. However, the room was definitely too small for a family, with almost no storage space for clothes – just two shallow drawers in the desk. We didn't like the breakfasts. For salads, there was shredded white cabbage in one bowl, red cabbage in another, then fresh shredded carrots, and so on. Lots of bowls, but essentially nothing much to eat. The couple of dishes that were halfway decent were gone in a couple of minutes, then the food station would be empty for about 20 minutes before being refilled. They weren't in a hurry to replenish the food. The fruit platters were also very basic. The only upsides were perhaps the muffins and cookies, but that's a matter of taste. Housekeeping was decent. Linens were changed every two days, and towels were changed daily. There's a pool on the 19th floor. We liked the pool because it has a canopy that covers about a third of it, so you can find shade during the hottest part of the day. The sun loungers are quite old and broken, but they're there. They don't provide towels at the pool. After three days, we moved to another hotel.
Original textTranslated by Google
Response from Property: Warmest greetings from Apus Nha Trang. We sincerely apologize for any less-than-satisfactory experience you may have had during your stay. Your feedback is invaluable and will help us improve our services. We hope to have the opportunity to serve you again in the future with a better experience. Sincerely.
Guest User
Family Sea View
Stayed in Apr 2026
Family
11 reviews
10/10
Outstanding
Posted on May 29, 2026
Really great hotel, clean, and located right in the center of Nha Trang. The staff are super friendly. Breakfast has a lot of variety and is very tasty. You can definitely book this hotel with confidence.
Original textTranslated by Google
6/10
Response from Property: Thank you for your kind words! We’re delighted to know you had a very good stay and found it nice and comfortable. We look forward to welcoming you back again soon.
Guest User
Deluxe Sea View
Stayed in Mar 2026
Family
1 reviews
6.0/10
Posted on May 5, 2026
An average hotel with mediocre cleaning. We had breakfast included, but we didn't like it; it was the same every day and not tasty at all. It's better to go elsewhere for breakfast, as there are many options nearby. Our room was on the 12th floor, and the decor was old. It smelled damp because of mold in the bathroom; they clearly tried to clean it at some point, but it didn't work. We saw rooms on higher floors with newer furniture. The rooftop pool is nice and very comfortable when it's hot at the beach.
Original textTranslated by Google
6/11
Response from Property: Warmest greetings from Apus Nha Trang. Thank you kindly for taking the time to share with us your experience from your recent stay at our hotel. We appreciate you taking the time to provide us with such details feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our management. We do hope you give us another chance as we will definitely improve our services. Sincerely.
Guest User
Deluxe Sea View
Stayed in Mar 2026
Couple
3 reviews
8.0/10
Very good
Posted on May 9, 2026
Good hotel, great view from the window. Not far from the sea, there are many shops and cafes nearby. Breakfasts without variety, but the hotel is good for its price.
Response from Property: Thank you for your feedback! We’re delighted to hear that everything was to your liking. We look forward to welcoming you back again soon.
Guest User
Family Sea View
Stayed in Feb 2026
Family
6 reviews
9.0/10
Great
Posted on Apr 5, 2026
This hotel offers great value for money! Not only is the price affordable, but it also boasts sea views and a decent breakfast. The location is superb, with plenty of restaurants and convenience stores nearby! Highly recommended!
Original textTranslated by Google
Response from Property: Warmest greetings from Apus Nha Trang. Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel.
Guest User
Family Sea View
Stayed in May 2026
Family
5 reviews
3.5/10
Posted on Jun 9, 2026
Good day. There was an issue with the shower in my room. When I reported it, a technician came and drilled another hole in the showerhead, but it didn't improve anything. There was a terrible smell when leaving the room. At breakfast, there was very little food, and not enough fruit. The worst part was that there was construction for three days, and they started drilling at 7 AM. I had to find a new hotel and check out early. This is not a four-star hotel, it's a three-star.
Original textTranslated by Google
Response from Property: Warm greetings from Apus Nha Trang. Thank you for taking the time to share your experience at our hotel. We are sorry that some aspects of your stay did not meet your expectations. We sincerely apologize and hope you will give us another opportunity as we are committed to improving our service. Sincerely.
Guest User
Senior City View
Stayed in Apr 2026
Family
4 reviews
9.5/10
Amazing
Posted on Jun 10, 2026
The rooms don't match the advertised size. Breakfasts are sparse and only offer Vietnamese cuisine. Otherwise, it's a convenient hotel with everything you need for a vacation nearby.
Original textTranslated by Google
Response from Property: Warmest greetings from Apus Nha Trang. We appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our hotel gain soon, don’t hesitate to contact us.
lloid8888
Deluxe City View
Stayed in Apr 2026
Family
21 reviews
8.5/10
Very good
Posted on May 16, 2026
The hotel has a great location. The cleaning staff try to clean the rooms while guests are at breakfast, and overall everyone is friendly. However, the hotel itself doesn't quite live up to a 4-star rating. The rooms are very small and look tired. The breakfast is decent, with enough variety.
Original textTranslated by Google
Response from Property: Warmest greetings from Apus Nha Trang. We sincerely apologize for any less-than-satisfactory experience you may have had during your stay. Your feedback is invaluable and will help us improve our services. We hope to have the opportunity to serve you again in the future with a better experience. Sincerely.
сЮляко
Senior City View
Stayed in Apr 2026
Couple
29 reviews
10/10
Outstanding
Posted on May 14, 2026
This hotel is on the second line from the sea, no worse or better than other 4-star hotels in this price range. There are only 6 hangers for clothes. The cleaning is good, and they respond to requests instantly. Some rooms have a shared balcony for two rooms, which is inconvenient. Smoking is prohibited on the balcony, which is a huge plus for non-smokers.
Original textTranslated by Google
Response from Property: Warmest greetings from Apus Nha Trang. Thank you kindly for taking the time to share with us your experience from your recent stay at our hotel. We appreciate you taking the time to provide us with such details feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. We do hope you give us another chance as we will definitely improve our services. Sincerely, Guest Relations Team
Guest User
Deluxe City View
Stayed in Apr 2026
Family
8 reviews
10/10
Outstanding
Posted on May 24, 2026
Good hotel, though the room was a bit small and showed some signs of wear and tear. Service was good. There's a nice rooftop pool with sea views. Breakfast was quite varied, with a good selection of fruits and vegetables, and they make omelets and eggs to order.
Original textTranslated by Google
Response from Property: Warmest greetings from Apus Nha Trang. Thank you kindly for taking the time to share with us your experience from your recent stay at our hotel. Please be assured your feedback is extremely valuable to us. We use feedback such as yours to continuously make changes to our hotel and services to constantly improve our guest experience. We do hope to welcome you back again in the future should your travel plans bring you back to Nha Trang. Again, thank you for choosing our hotel for this stay. Sincerely.
Guest User
Deluxe City View
Stayed in Mar 2026
Solo traveler
6 reviews
6.5/10
Posted on May 8, 2026
Almost everything was good. My impression was quite good untill checking out. So I had to pay for few bottles of cold water from a room fridge. I mean, it’s just a charge for regular drinking water. It seems like a joke. No, it wasn’t expensive, but the very idea of paying for drinking water in a hotel room is ridiculous. Make the room a little more expensive, but without this kind of nonsense. Otherwise, the next step will be charging for the toilet in your own room separately from the room rate.
Response from Property: Thank you very much for your review. We greatly appreciate your positive feedback. However, we do provide complimentary bottled water in each room daily for every guest. Bottled water in the refrigerator is chargeable, and we always inform guests of this before check-in. Thank you and we look forward to serving you again in the future.
Guest User
Deluxe Sea View
Stayed in Sep 2025
Couple
6 reviews
9.0/10
Great
Posted on Oct 31, 2025
This is our fourth hotel this vacation. Based on the room's appearance, it's the weakest of them all, but the breakfast is the strongest. The hotel staff are great, the cleaning is good, and everyone is friendly. Overall, it's alright, but we wouldn't come back a second time.
Original textTranslated by Google
Response from Property: We are genuinely grateful for your high praise regarding our breakfast selection, friendly staff, and daily cleaning. However, we are sorry to hear that the room's appearance did not live up to your expectations compared to the other hotels on your trip. We take your comments seriously and will look into room upgrades and refreshes to match the high quality of our service. Although you mentioned you might not return, we truly appreciate your stay and wish you and your family wonderful future travels.