2485 Chūgūshi, Nikko City, Tochigi Prefecture, 321-1661, JapanView hotel details
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Guest Reviews of Hotel Shikisai
8.8/10
Very good
64 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.8
Amenities8.9
Service8.7
Cleanliness9.1
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All reviews(64)
Positive reviews(63)
Reviews with photos/video(19)
Relaxing hot springs(19)
Awesome stay(16)
Awesome rooms(13)
Great service(12)
Clean and tidy(11)
Dinner was average(6)
Quiet & comfortable(6)
Offers pick-up/drop-offs(5)
Negative reviews(1)
Spsipa
Japanese-Style Superior Room with Semi Open-Air Ba
Stayed in Jul 2026
Couple
9 reviews
9.0/10
Great
Posted on Aug 4, 2026
I had an enjoyable stay at Hotel Shikisai, and what stood out the most was the exceptional kindness and hospitality of the staff. They were always welcoming and helpful throughout my visit.
The Superior Room was beautifully designed in a minimalist Japanese style, with tatami flooring throughout and a semi-open bathroom that created a very relaxing atmosphere. Having a private onsen overlooking the garden was a wonderful experience in theory, although I unfortunately found a very large spider nearby, which made it difficult to fully enjoy it.
The location itself is excellent, offering a peaceful setting surrounded by nature. However, it can be difficult to reach, especially for guests arriving in the evening or at night. Although the hotel provides a shuttle service to and from the station, I only learned from the hotel's website and at reception that it operates just once a day, around 3:00 PM. Outside those hours, the only practical options are the Tobu railway line or a taxi. It would be helpful if this limitation were made more visible during the booking process.
The only aspect that disappointed me was the breakfast. It simply wasn't to my taste, and I would have preferred a different style of breakfast. I also found it unusual that breakfast was served at a single fixed time rather than within a time window, as is common in many hotels.
Overall, despite a few minor drawbacks, the beautiful room, peaceful atmosphere, private onsen, and outstanding hospitality made my stay a memorable one.
KW. Yan K
Run Of House With Window
Stayed in Mar 2026
Business traveler
14 reviews
10/10
Outstanding
Posted on May 17, 2026
Wonderful stay at Hotel Shikisai Nikko. The staff were incredibly warm and friendly. The guest room was spotlessly clean and cozy. The hot spring was relaxing and soothing. Highly recommend for a peaceful and comfortable retreat in Nikko.
davidbai_926
Run Of House With Window
Stayed in Feb 2026
Business traveler
52 reviews
10/10
Outstanding
Posted on Apr 14, 2026
This hotel boasts an excellent location, with stunning views of Lake Chuzenji right from the balcony. The room features both indoor and outdoor onsen baths, making it incredibly pleasant to soak while enjoying the lake view, especially on a clear day. The staff are very welcoming and helpful. The room itself is spacious, well-equipped, clean, and tidy. The hotel also provides a convenient shuttle bus service to nearby transport hubs, which is a thoughtful touch.
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6/8
Guest User
Japanese-Style Superior Room with Private Open-Air
Stayed in Jul 2026
Solo traveler
4 reviews
8.2/10
Very good
Posted on Aug 11, 2026
The hotel itself is well-equipped, but the location is a bit out of the way.
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Anonymous User
Japanese Style Room with View Bath
Stayed in Oct 2025
Couple
2 reviews
9.0/10
Great
Posted on Dec 3, 2025
Clean hotel with open-air onsen. Breakfast with a great view of the autumn foliage, even spotted monkeys! Enjoyable relaxing stay. Lobby also has free drinking lounge, superb!! 👍🏼😊 Free shuttle service to Tobu-Nikko station.
A nice hotel just by the lake. The onsen had a beautiful momiji tree and the view from the room was pretty good. We enjoyed our food and had a good rest overall.
I read the mixed reviews and was concerned about my choice, particularly those which highlighted some concerns on the service, etc. Generally, it's an acceptable hotel. We met friendly and very helpful foreign staff who were sincere. I think mainly because all the staff has to multi-task from the front desk to meals etc, they may not appear very attentive. But we had a good experience with the foreign staff so far, particularly Adihadara. I am not sure if I spelt his name correctly. I call him "Adi" in short. He was eager to help my husband with our luggage and took note of our preference for a table at the window for our meals. The property does appear aged and some apparent wear and tear but their effort to maintain it at this level of general acceptable look and feel is commendable. At the end of our two nights stay, we did have an enjoyable time to chill and relax at the hotel.
Japanese-Style Superior Room with Private Open-Air
Stayed in Nov 2023
Family
6 reviews
7.0/10
Posted on Dec 29, 2023
The hotel is located on top of the hill, is not very convenient to get there. The shuttle bus from Nikko station is fully booked even we tried to book 1 day in advance as recommended on their website which only written in Japanese. There is no shuttle provided to pick up from the hotel bus stop. With luggage it’s definitely more than 7min up hill walk. The room we book comes with an open air bath, but was informed that the open air bath in room cannot be use during winter due to frozen pipe condition. The food is mediocre, nothing special.